Skip to main content
Announcements
Introducing Qlik Answers: A plug-and-play, Generative AI powered RAG solution. READ ALL ABOUT IT!
Jamie_Gregory
Community Manager
Community Manager

Hello Qlik Community!

We are halfway through the year! In the States, kids are officially on summer break, and temperatures are rising. We are gearing up for a long weekend to celebrate the 4th of July!

This week we added TKB Helpfulness to our Support Articles. TKB Helpfulness allows you to let us know if the article solved the issue or not with a simple ‘Yes’ or ‘No’.

Jamie_Gregory_0-1688151138282.png

Selecting ‘Yes’ will display a ‘Thank you for your feedback!’ message. Selecting ‘No’ will allow you to submit feedback on improving the article. The Qlik Support team will review the feedback.

Jamie_Gregory_2-1688151374800.png

The responses are also compiled into a rating displayed in the upper right-hand corner (above version history). You can use this information to see if the article helped your peers.

Jamie_Gregory_1-1688151138285.png

Until responses are collected, ‘No Rating’ will display.

The 5-star rating is still available and can now be found on the right side of the article. This area should be used to provide general feedback on the content, not limited to whether it solved your visit’s intent.

If you’re celebrating a holiday this weekend, enjoy and stay safe! We will see you soon with another Qlik Community update.

Your Admins,

Melissa, Sue, Jamie, and Nicole

@Melissa_Potvin @Sue_Macaluso @Jamie_Gregory @nicole_ulloa