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salto
Specialist II
Specialist II

Cannot delete Directory Services Connector Path

Hello,

We have several child domains from where we assign license to some users.

They are defined under the QMC -> System -> Setup -> Management Service -> Directory Service Connectors -> DSC@servername

One of those subdomains is unresponsive, but the system will not let me delete it. The message is the same as below, when I try to manage a document's licenses "DSC did not respond..."

The bad part is that the Document CALs management is not possible because of this issue. When I try to manage the licenses of a document with users from that domain, the system shows a message like "DSC did not respond to request. Last exception (for http://192.168.xx.yy:4730/DSC/Service😞 the request cannel timed out while waiting for a reply after 30 seconds. Increase the timeout value passed ...."

How can I delete those unresponsive entries?

Thanks!

1 Solution

Accepted Solutions
salto
Specialist II
Specialist II
Author

Well, I found the solution myself.In this case, the non-responsive child domain did not exist anymore. It was defined under DSC@servername Directory Service connector as an Active Directory LDAP entry:

LDAP://mychilddomain.mydomain.com

I re-created a new (and fake) Active Directory Integrated DNS zone with the mychilddomain.mydomain.com name and a HOST entry for that zone.

Then I went back to QMC and succesfully deleted the LDAP entry. Then I deleted the zone in DNS.

View solution in original post

1 Reply
salto
Specialist II
Specialist II
Author

Well, I found the solution myself.In this case, the non-responsive child domain did not exist anymore. It was defined under DSC@servername Directory Service connector as an Active Directory LDAP entry:

LDAP://mychilddomain.mydomain.com

I re-created a new (and fake) Active Directory Integrated DNS zone with the mychilddomain.mydomain.com name and a HOST entry for that zone.

Then I went back to QMC and succesfully deleted the LDAP entry. Then I deleted the zone in DNS.