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Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

Now Live: Qlik Sense SaaS Simplified Authoring – Analytics Creation for Everyone: READ DETAILS
Community Manager
Community Manager

Good morning Qlik Users!

The August 2020 update for SaaS released Tuesday, August 11th! The release included the following enhancements:

  • The App Analyzer (which I blogged about yesterday): A new application that can be installed and configured to gain tenant insights and empower Administrators to act on the insights revealed
  • Multiple data reload enhancements:
    • Easily accessible reload history via the app tile or the Explore page (look for the red exclamation point in the app tile and the Last Modified column)
    • The script log format has been improved (more improvements are coming later this year) and the log can be downloaded
    • App name is visible within the scheduler tab
    • Schedule start times are more granular now at five-minute intervals
    • A start and end date for a schedule can now be specified
  • Delete users: Tenant Admins can now delete users from the tenant where previously they could only be disabled. This action does not delete any content associated with the user.


The August 2020 update also included a new capability called Qlik DataTransfer. This lightweight utility gives you the ability to securely push data from on-premise data sources to the cloud!


Stay tuned for a more in-depth blog about this new capability. For more information, take a look at Qlik DataTransfer  and be sure to sign up for Michael Tarallo’s Do More with Qlik session.

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Thank you for choosing Qlik!

Kind Regards,

Qlik Global Support

Partner - Contributor II
Partner - Contributor II

Hi @Jamie_Gregory ,

I tried to install the App Analyzer following the "Install Guide".Everything worked fine until the connection creation (page 8).Here "testing" or creating the connection I receive the following error message:

HTTP protocol error 401 (Unauthorized): Requested resource requires authentication.

I'm a TenantAdmin and I successfully created the API key that I'm trying to add in the Query headers section of the connection (Authorization with value: Bearer <API key>). 

I also read the  Note: The connection will not save if the URL and the API key does not match

but I can't realize how to proceed. The URL I use is similar to the following:


Have you any advice? Thanks in advance,


Community Manager
Community Manager

@uligorio The message typically means there is something wrong with the Query Header. I would look at the following things:

  • Authorization is spelled correctly and there is not a space after the word
  • Bearer is spelled correctly and there is one space between the word and the API key
  • Angle brackets are not being used for the key
  • This information is under Query headers and not Query parameters


If that does not help, please post a screenshot.


Partner - Contributor II
Partner - Contributor II

Thank  you so much @Jamie_Gregory , following your additional notes and creating again the connection everything worked fine. KR, Umberto