Installation Issue with Qlik Sense June 2020 Patch 1

[Jamie_Gregory]

Hello Qlik Users!

I hope you are all doing well!

Yesterday, I blogged the new releases for Qlik Sense Patch Wednesday. After the announcement, a few users reported an error when installing Qlik Sense June 2020 Patch 1. Users have reported the following error:

Update failed: Ensure that Qlik Sense June 2020 is installed before you install Qlik Sense June 2020 Patch 1.

Qlik Support and R&D investigated the issue and it was found that the Qlik Sense June 2020 GA installer had the incorrect build number, causing June 2020 Patch 1 to error out during the installation. The Qlik Sense June 2020 GA installer with the correct build number is now available on the Qlik download site.

For those that have Qlik Sense June 2020 GA version 13.82.3 installed, please download the new Qlik Sense June 2020 Patch 1. This new patch will allow you to upgrade version 13.82.3 to 13.82.6 instead of having to uninstall/reinstall the GA release.

As with all software, please follow best practices when installing and/or upgrading by backing up your Qlik Sense environment and testing in a QA environment first. For more guidance on installing Qlik Sense, see the Qlik Sense Installation Guide. upgrade, see the Qlik Sense Upgrade guide. This guide was put together by the Qlik Digital Support team and offers step-by-step instructions, pictures and troubleshooting tips. 

We apologize for any inconvenience this issue causes.

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Thank you for choosing Qlik!

Kind regards,

Qlik Global Support

[Jamie_Gregory]

@FrankBerger @ssamuels @oknotsen @Mirham We have updated this post with a link to a new Qlik Sense June 2020 Patch 1 that will allow you to update without having to uninstall/reinstall the GA release. 

For those that have Qlik Sense June 2020 GA version 13.82.3 installed, please download the new Qlik Sense June 2020 Patch 1. This new patch will allow you to upgrade version 13.82.3 to 13.82.6 instead of having to uninstall/reinstall the GA release.

I hope that helps!

[Jamie_Gregory]

@korsikov Thank you for the feedback! I will pass it along to the team.

[Jamie_Gregory]

@korsikov The label should be updated now in the download site to set say "Qlik_Sense_Setup" now.

[korsikov]

@Jamie_Gregory  i'm re download update file but still has the same issue

[Jamie_Gregory]

@korsikov Is that the patch from the link above or from the download site? Can you please verify which GA version is installed please?

[sguerin]

Hi everyone,

I've updated from Qlik Sense June 2020 GA version 13.82.3 to June 2020 Patch 1 version 13.82.6 with this link :

http://da3hntz84uekx.cloudfront.net/Customer%20Builds/QSEJune2020Patch1_13_82_3to13_82_6/Qlik_Sense_...

Seems to be OK from now !

Thanks for your reactivity.

BR,

Samuel

[korsikov]

I see what I use wrong update file , from download Portal. I will check it and back with news

[Jamie_Gregory]

Please let us know, @korsikov . 

[korsikov]

@Jamie_Gregory  

yeap, my fail. With new provided june2020 update 1 file I successfuly update my system

[tbrancazio]

Thank you Jamie and Qlik Team.  This updated Patch 1 worked great and saved me quite a bit of time.