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Digital Support
Digital Support

Q&A with Qlik: Qlik Cloud Login Troubleshooting

Join Qlik Support's office-hours, recorded live, where our experts answer your questions and give more insight on our data analytics products and features. This month's topic talk is: Qlik Cloud Login Troubleshooting.


  • 01:49 - Use Qlik Cloud with two IdPs configured?
  • 02:24 - Next question, how do I find disabled users?
  • 06:32 - Follow Up: What about more than one method, name or email for login?
  • 07:19 - Understanding session timeout: What's the standard session duration or timeout limit?
  • 08:59 - What all possible issues could occur regarding logging into Qlik sense SaaS Cloud?
  • 11:44 - Do we have any limitations with long Okta names?
  • 12:50 – Can you open On-premise apps and SaaS apps, supposing you have the same IdP?
  • 14:49 – How to setup an IdP on a SaaS tenant that already has user created?
  • 16:25 - Any considerations for email address to work for Qlik ID and IdP?
  • 18:02 - Are there any limitations around the number of groups created in Qlik Cloud via the IdP?
  • 18:54 – Newly added Cloud users are losing their on-premise access.
  • 19:58 - How to ensure users are directed to the correct stream, when logging in?
  • 21:39 - Suitable alternative than NPrinting in Qlik Sense SaaS Cloud?
  • 24:35 - Session Timeout: Idle vs Logging back in?
  • 27:14 - Creating Separate space for external users with the ID?
  • 29:07 - How to fix a situation where an invite for a user has expired?
  • 30:36 - Setting up a group manually before users logged in to Qlik Cloud with the group?
  • 31:48 - How to set up Google Cloud as the IdP with Qlik Cloud?
  • 33:30 - Can’t get Azure Ad group member read all to work. Any tips?
  • 36:41 - How do I log into Qlik Sense desktop with Qlik Cloud?
  • 37:50 – How to fix “no access pass” error”?
  • 39:02 - Can you explain how capacity licensing works?




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Click here to see video transcript

@eherndon @Frank_S @Qlik_Eric_Thomas @Vinay_B 

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