Error registering in a webinar

[marco_andre_carvalho]

Hi,

I've received an email regarding a webinar, but everytimei try to register, it gives the error in the attached image.

Can anyone help me with that?

Thanks,

Marco

[Mattias_Malré]

Hi @marco_andre_carvalho

Can you please translate that for me, and which Webinar are you trying to register for?

Best regards

-Mattias

[marco_andre_carvalho]

Hi @Mattias_Malré, thanks for your reply!

Sorry, I forgot the message was in Portuguese.

It says something like: It wasn't possible to complete your sollicitation. Try to logout and login again. If it doesn't solve the problem, report the question to client support.

Thanks for your help!

Marco

[Mattias_Malré]

Ok, thank you for the information. 

I think our Customer Support needs to get involved to check your Account. 

Can you please submit a ticket to them here. 

Make sure you mention which webinar you are trying to register for as well. 

All the best

-Mattias

[marco_andre_carvalho]

Hi again,

Thanks for your suggestion,  I've openned a ticket.

Regards,

Marco