Skip to main content
Announcements
Qlik Connect 2024! Seize endless possibilities! LEARN MORE
cancel
Showing results for 
Search instead for 
Did you mean: 
gjwdirect
Contributor II
Contributor II

How to change the onboarding tenant admin / service account owner email address

Does anyome know how I can chnage the email associated with my account as it is no longer valid as we have switched domains an no loger own that old domain associated with those email accounts.

Thanks

 

Labels (1)
1 Solution

Accepted Solutions
Seanog_Murphy
Creator III
Creator III

Hi @gjwdirect 

How to change the Service Account Owner?

  • The change is a manual process and requires you to contact Qlik Support (see How to create a case). When raising such request, please make sure to provide the below information:
- Reason for change
- Old email/New email
- Subscription ID/License key
- Tenant URL

For more details see the link here:
https://community.qlik.com/t5/Knowledge/Qlik-Cloud-Services-Service-Account-Owner-and-Tenant-Admin-F...

View solution in original post

2 Replies
Seanog_Murphy
Creator III
Creator III

Hi @gjwdirect 

How to change the Service Account Owner?

  • The change is a manual process and requires you to contact Qlik Support (see How to create a case). When raising such request, please make sure to provide the below information:
- Reason for change
- Old email/New email
- Subscription ID/License key
- Tenant URL

For more details see the link here:
https://community.qlik.com/t5/Knowledge/Qlik-Cloud-Services-Service-Account-Owner-and-Tenant-Admin-F...
Sue_Macaluso
Community Manager
Community Manager

@gjwdirect I will private message you and I can help. Sue

Sue Macaluso