QlikView Personal edition V11 SR9 won't allow document creation

[andy_smith2005]

Thanks QlikView - I was quite happily using V10 on my laptop with my save Household expenses QV document. I have now downloaded V11 and lo and behold, I am unable to load my document, or create any new ones. As an avid user of QV this is extremely annoying and disappointing. I wouldn't mind but we have 350 user licenses at work, bought and paid for, but I wanted to do some development work at home.....very disappointed if you are no longer able to create personal documents...

[Gysbert_Wassenaar]

My guess is that your previous qlikview personal installation was using a leased license. This is now gone and you'll have to reconnect to your Qlikview server to lease a license again.

....although... creating new documents should never be a problem. No idea, what's up with that tbh.

[andy_smith2005]

thanks for replying but no leased license involved - I am working at home using personal edition - downloaded 11.2 SR9 and that removed V10 and now it is totally screwed.

[andy_smith2005]

...and just for clarity - I can create documents but they then can't be reopened - you just get the message that you have exceeded the number of licenses and you have to but a full license. I only use this file on this laptop and I have reinstalled the software...no joy

[Gysbert_Wassenaar · Accepted solution]

If you can't reopen documents you just created it could be that there's a -proj folder in the folder where you saved the document. If so remove that folder.

QV11.20 will have a different license key than QV 11, so you won't be able to open the files you created with QV10 after exhausting the four recoveries. If you delete the QlikTech folders in C:\Users\MyUser\AppData you clear out all the settings and should then be at least able to use a recovery again to open and save your household expenses document.

[andy_smith2005]

Thank you Gysbert - that resolve the issue and QlikTech are back in my good books....