Unable to sign in to qlikview community

[ramanarayan]

HI,

Some qlikview users are unable to sign in to the community after the portal got upgraded. Any work  around. Attached is the error message.

[Mattias_Malré]

Hello @ramanarayan

Please send me the usernames of the people with this issue in a Private message and I'll get them updated in the system so they have access. 

Thanks in advance

-Mattias