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IE Plugin crashing Internet Explorer

My system:

Windows 7 Enterprise Service Pack 1

64-bit OS

8.00 GB RAM

Internet Explorer version: 8.0.7601.17514

QlikView 11.00 SR2 (build 11.00.11414.0) 64-bit Edition

ERROR INFO:

GENERAL

===========================

Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912

Faulting module name: QlikOcx.ocx_unloaded, version: 0.0.0.0, time stamp: 0x5064829c

Exception code: 0xc0000005

Fault offset: 0x53ae89d0

Faulting process id: 0x1f5c

Faulting application start time: 0x01cdc8180c9bc561

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Faulting module path: QlikOcx.ocx

Report Id: aa4b1cf5-340b-11e2-83fa-402cf4718b98

DETAILS

===========================

- System

  - Provider

   [ Name]  Application Error

  - EventID 1000

   [ Qualifiers]  0

   Level 2

   Task 100

   Keywords 0x80000000000000

  - TimeCreated

   [ SystemTime]  2012-11-21T18:45:49.000000000Z

   EventRecordID 92108

   Channel Application

   Computer name.domain.com

Security

- EventData

   iexplore.exe

   8.0.7601.17514

   4ce79912

   QlikOcx.ocx_unloaded

   0.0.0.0

   5064829c

   c0000005

   53ae89d0

   1f5c

   01cdc8180c9bc561

   C:\Program Files (x86)\Internet Explorer\iexplore.exe

   QlikOcx.ocx

   aa4b1cf5-340b-11e2-83fa-402cf4718b98

I have tried uninstalling and reinstalling to no avail.

Anyone have any ideas?

Thanks.

Labels (3)
2 Replies
Not applicable
Author

I can't find a way to prove it out by tying a QV Log with entry with the timing of event log entry ; however, it appears the IE plugin is not closing down properly but rather crashing when a session as timed out.  It then causes Internet Explorer to crash and write the above error to the windows application event log.

I have been able to recreate the crash by leaving a session open too long and then trying to do anything the document.

andy
Partner - Creator III
Partner - Creator III

Hi,

I hade the same problem on QV10. It was classified as a bug.

http://community.qlik.com/message/193502#193502

I haven't seen any solution yet.

/Andy