Solved: NPrinting Error Method "GetLayout" timed out when ... - Qlik Community

jesus_gomez · ‎2017-06-15

Hello everyone,

we are working with Nprinting since April with 17.3.0.0 version. Today we have reload metadata and the process ends with error "Method "GetLayout" timed out"

any ideas?

Thank you very much in advance

Øystein_Kolsrud · ‎2017-06-22

There have been some performance issues resolved in the metadata reload step since 17.3.0. You might want to try with a later release.

View solution in original post

avinashelite · ‎2017-06-15

What s the size of your app ?

jesus_gomez · ‎2017-06-15

244.58 MB

Lech_Miszkiewicz · ‎2017-06-15

I believe you have successfuly reloaded metadata for this qvw in the past?

try rebooting nprinting box

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

jesus_gomez · ‎2017-06-16

Hi Lech,

yes , two days ago we did the last reloading.

We have rebooted Nprinting several times with no good results

Øystein_Kolsrud · ‎2017-06-22

There have been some performance issues resolved in the metadata reload step since 17.3.0. You might want to try with a later release.

jesus_gomez · ‎2017-06-22

After contacting with support, they suggested to upgrade to 17.3.1.

We have made it right now and the problem has disappeared, it seems everything is working fine.

Thank you very much

NPrinting Error Method "GetLayout" timed out when reloading Metadata