QVS licence update error while installing

[#1]

hi All,

I have installed qlikview server and publisher in two machines

in machine-1:

• Qlikview directory service connector service
• Qlikview distribution service
• qlikview management console

are installed and publisher licence has been updated in QMC

in machine-2:

• Qlikview server
• qlikvie webserver(for accesspoint purpose) service installed

Here i have used only one user credentials used for both machines for all services with all administartion rights and i have created qlikview administrator group also and added this user into it.

all services are up and running fine but only for qlikview server licence showing alert and licence is not updated. so in QMC in machine-1 while applying licence for qlikview server the below errors images are displaying.

please help me on this. @Bill Britt ashfaq_haseeb‌  wcn‌  gwassenaar‌ 

[mohamed_ahid]

have you tried to update it manually ?

using lef1.qliktech.com/manuallef/

[#3]

Yes i am tried manually

Thanks

Avinash

[wallace_c]

Hi Avinash,

I am not sure I understand the problem with your description and screenshot. If you do have a valid server license, please submit a support case. I do believe a quick WebEx session would be easier to see and fix the problem. Cheers!

Regards,

Wallace

[#5]

Hello All,

Can anyone help me on this.

Thanks

Avinash

[#6]

Hello All,

Can anyone help me on this please..!!

Thanks

avinash  fernando.tonial‌   gwassenaar‌   bbt‌  wcn‌

[Bill_Britt]

Hi,

Looking at image 3, remove that if all the services are running under the same account. Does your server have access to the internet? If not you will have to past the LEF into the box to license the QVS.

Bill

[#8]

Hi Bill,

I have only one local administrator account and i have used for all the services in two machines. I have copied the server with LEF and i got the below error Image.

Please help me on this.

Thanks

Avinash

[stabben23]

That is not an error Message, just press OK

[#10]

Hi Staffan,

After press to Ok then the below error is displaying.

Thanks

Avinash