Re: QlikView Download SR2 site cannot connect - Qlik Community

tseebach · ‎2011-04-23

Hi Guys,

I'm wondering if I'm the only who gets errors when trying to connect to the QlikView download site at:http://global.qlik.com/download/

?The page reloads all the time with the message: Lost connection to server.Reconnecting...

I've tested on these browsers on 10.6.7 : Chrome 10, Firefox 4 and Safari 4. Only Safari is able to show the download site. I've tried clearing cache etc.

On windows server 2008 and Windows 7 I've tried to use Internet Explorer 7 and 8. And on Win 7 also chrome 10 and Firefox 4. None of these can connect.

I'm wondering if any one else is experiencing this?

erichshiino · ‎2011-04-23

Hi,

I got this problem too. I also tried many browsers, I opened it using opera but I'd say it's only a matter of keep trying. After this I also got it on Firefox. I'm having difficulties with the download site even before the SR2. Even the community was down a couple of times this week.

I think it's more a matter of high demand on QlikTech websites.

Rgds,

tseebach · ‎2011-04-23

I've tried reloading like a million times 🙂 Safari is the only thing that works consistently.

You know they are running it on EC2, and on high demand times they're supposed to spawn a new instance after 15 minutes. I think they might be running SR2, and have yet to fix all bugs.

bnichol · ‎2011-04-23

IE 8 on Windows 7 is working for me. Are you still having the issue?

B

Report Inappropriate Content · ‎2011-04-26

Same problem here. The site seems to be down or so.

Report Inappropriate Content · ‎2011-05-10

Is anyone aware of a resolution for this? I am a registered user, and no matter what browser I try I get the same connection error message. A coworker can log in on the same computer using here ID and has no issues... This has been going on for almost two weeks, and support has been unable to offer a solution as of yet...

dvasseur · ‎2011-05-10

see here: http://community.qlik.com/message/114816#114816

I don't really know if you really need to have a capital letter and a digit in your password of if it's just the password change process that is solving the issue but at least it's working !

markmccoid · ‎2011-05-10

I contacted QlikTech support about this issue and was told that they are aware of the issue and that their web team is working on it.

Mark

tseebach · ‎2011-06-23

Just want to bumb this thread, since I still have issues, especially on windows computers its impossible to download the software.

And I do have capital letters and digits in my password!