Hello Qlik Users!If you saw today's Product Innovation Blog post, Premium Web Connectors are now a part of the standard package! For more information on this change, please see Premium Web Connectors are now free to all Qlik Analytics customers.You can find information about using these connectors on the Built-in Qlik Web Connectors Help page. Here are some additional resources I have collected for some of the more popular (previously Premium) connectors:Qlik Facebook ConnectorDifference between the Qlik Web Connectors Facebook ConnectorsHow to connect to Facebook Ads with Qlik ConnectorsSearch results on Qlik Community for “Facebook connector”Qlik OData ConnectorConfigure Basic authentication in ODATA web connector (Community post)Search results on Qlik Community for “Odata connector”Qlik Office 365 Sharepoint ConnectorHow to load a file from SharePoint 365 using Qlik Using Qlik Web Connectors (includes video)Need help with O365 SharePoint connector (Community Post)Search results on Qlik Community for “Sharepoint connector”Here is some general information about Qlik Web Connectors:Installing Qlik Web Connectors (Qlik Help)Advanced Qlik Web Connectors installation (Qlik Help)Setting upQlik Web Connectorsto run as a Windows service (Qlik Help)STT - Configuring and Troubleshooting Web Connectors (Video)If you have any questions about using the Qlik Web Connectors, consider searching the Qlik Community for answers (searching here will search all of our platforms!) or posting to the Qlik Connectors forum.Please let us know if you have any questions about the changes made regarding Premium Web Connectors using the comments below. If you found this information useful, please give the post a Like!Thank you for choosing Qlik!Kind regards,Qlik Digital Support ...View More

Hello Qlik Users!Starting from Qlik Sense February 2021, the Qlik Sense installer will be updated to use .Net Framework 4.8 instead of .Net Framework 4.5.2.In case you are installing or upgrading, if your system does not have .Net Framework 4.8 installed, the installer will take care of it.However, if you want to save installation time, you may consider deploying .Net Framework 4.8 before.But what about patches?Every patch delivered for Qlik Sense November 2020 and earlier will remain in .Net Framework 4.5.2 and every patch delivered for Qlik Sense February 2021 and later will use .Net Framework 4.8.If you want to know learn more about the benefits of .Net Framework 4.8, check out this links:https://devblogs.microsoft.com/dotnet/announcing-the-net-framework-4-8/https://docs.microsoft.com/en-us/dotnet/framework/whats-new/Please let us know if you have any questions or leave your feedback in the comments.Kind regards,Qlik Global Support ...View More

Hello Qlik Users!Despite the many challenges of 2020, our team delivered many of the objectives set at the beginning of the year. A few of the key accomplishments of 2020 include:A new Digital Support team that created more, easily consumed content for self-service, spent more time assisting in the Qlik Community and created new support programs (Talk to Experts Tuesdays, Featured Content Friday, and the Support Programs landing page). This work increased our digital engagement 15 times more than that of 2019! Support Updates blog views increased over 125% YoY, video engagement increased over 60% YoY, the number of Support hosted webinars (21) almost doubled, and over 1,200 new articles created (which along with the Knowledge Base move increased articles views over 400%).The Qlik Data Integration team was integrated to follow the same processes for a streamlined experience for customers on both sides along with condensing the portals down to one Qlik Support portal. We also created over 100 new articles in 2020.We began rolling out a new Partner program that includes granting the same access to training and certification as our Support team as well as an open line of communication between the two groups. We want to ensure their success, which in turn leads to the success of our clients supported by our Partners.My plan for 2021 is to continue simplifying and streamlining your Qlik Digital experience. In the coming months, Khoros CARE module will be implemented in the Qlik Community that will allow for a more proactive approach. Our Support engineers will be able to reach out to you before you need to reach out to us. They will work with you to find your answer or, if need be, the engineer will facilitate a smooth transition to a traditional case. The goal is to alleviate frustrations that may come with not finding what you are looking for as well as minimize any back and forth between you and the support engineer.There are times we all have an easy question that we want an immediate answer to or we cannot remember where we saw the answer previously. These types of questions should not require you to create a case or post on a forum. These mediums can take time to receive a response and we know your time is valuable. For these types of questions, we will be implementing a chat bot to allow you to get answers more quickly and efficiently. With the chat bot, you will have answers at your fingertips. Expect this functionality to be available during the first half of 2021.During the second half of the year, we hope to bring back chat for technical support. Chat is currently being used by Customer Support with great success. My vision is for you to be able engage with the team for quick, technical answers or to connect to a real person automatically if you were unable to get an answer to your query via chat bot. I see the chat functionality as a way to maximize the effectiveness of your interaction with Qlik Support.Last but not least, my goal is to integrate our support avenues directly into Qlik Sense SaaS. You will be able to stay in one place to search for answers. No more Google searches or going to Qlik Help, Qlik Community or to the Qlik Support Portal directly. We will be able to guide you within the product to find your answer. If more assistance is required, you will be able to schedule an appointment with a support engineer to receive a callback or a Zoom meeting to get hands on assistance.We are excited for this year and the opportunity to provide an improved, more efficient and streamlined support experience. We will update you with the progress of these initiatives throughout the year on the blog so stay tuned. Please let us know what else we can do to improve your experience or any other feedback you may have.Best wishes,Daniel CoulletVP of Customer Success ...View More

Hello Qlik Users!Happy Friday!Today’s blog will actually be a vlog!The FAQ can be found in the Knowledge Base: Talk to Experts Tuesday – Qlik Sense FAQ.The Talk to Experts Tuesday page under ‘Past Events’, is home for all of previous recordings and transcripts, including this Qlik Sense session.Please join us for our next session on February 9th where we will be answering questions on Qlik GeoAnalytics!For more Qlik events and webinars, please check out theQlik Eventspage on the Qlik Community.Thank you again for joining the session and for, of course, choosing Qlik!Kind regards,Qlik Digital Support ...View More

Back in November 2020, I announced the introduction of the changelog on qlik.dev along with the end to updates for the API Insights application for exploring API changes in client-managed editions of Qlik Sense.Today, January 29th, 2021 marks the end of life for the API Insights website the application was hosted. You may continue to use the files with API changes through Qlik Sense Client-Managed September 2020 by downloading them from here and importing them to your own client-managed instance.As it was detailed in the November blog post, the qlik.dev changelog is where you can find information related to changes in Qlik Cloud Services platform APIs and tools.For more information about Qlik APIs and Qlik's API Governance policy, please visit qlik.dev. ...View More

Hello Qlik Users,Qlik Patch Wednesday… Part 2!Qlik Sense June 2020 Patch 13 is also available. You can find the patch on the Qlik download site.The Release Notes are on the download site but you can find a link to the PDF below as well as the list of resolved defects.Qlik Sense PatchJune 2020 Patch 13Release NotesResolved DefectsPlease follow best practices when upgrading:Read the release notesBack up your Qlik Sense environmentTest the patch in a QA environmentFor more guidance on upgrades, see theQlik Sense Upgrade guide. This guide was put together by the Qlik Digital Support team and offers step-by-step instructions, pictures and troubleshooting tips.Be sure to subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button to stay up-to-date with the latest releases. Please give this post a like if you found it helpful! Also, please let us know if you have any questions or what you think about the new articles that list the defects.Thank you for choosing Qlik!Kind Regards,Qlik Global Support ...View More

Hello Qlik Users,Qlik Patch Wednesday is back!We have three Qlik Sense patches available today. You can find the following patches on the Qlik download site:Qlik Sense PatchNovember 2020 Patch 4Release NotesResolved DefectsSeptember 2020 Patch 8Release NotesResolved DefectsApril 2020 Patch 13Release NotesResolved DefectsYou will also notice there is a link to an article that lists the resolved defects for the corresponding patch. Moving forward, we will provide this information in an article to make it easier to search for resolved issues within our Knowledge Base.Each Qlik Sense patch has a few fixes so please follow best practices:Read the release notesBack up your Qlik Sense environmentTest the patch in a QA environmentFor more guidance on upgrades, see theQlik Sense Upgrade guide. This guide was put together by the Qlik Digital Support team and offers step-by-step instructions, pictures and troubleshooting tips.Be sure to subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button to stay up-to-date with the latest releases. Please give this post a like if you found it helpful! Also, please let us know if you have any questions or what you think about the new articles that list the defects.Thank you for choosing Qlik!Kind Regards,Qlik Global Support ...View More

Hello Qlik Users!In QlikView 12.10, there were two specific scenarios that would change the data type or formatting when running a reload with a WHERE clause:The field is a date (format mm/dd/yyyy) is changed to numeric representation instead (#####)The field is a float value and is changed to numeric, dropping the decimals when the number is integer.e.g.10.00 turns into 10An intentional change in behavior was made in QlikView 12.20 and higher that keeps the original data type/formatting from the source. If the data conversion is necessary, the script will need to be adjusted to force the conversion.For more information on the intentional change and the reason behind it, please take a look at this article:QlikView 12.50 reload returns different data types than 12.10(Intentional change in behavior 12.20 versions)Please let us know if you have any questions using the comments below and don’t forget to give this blog (and the article) a Like if you found it helpful!Thank you for choosing Qlik!Kind regards,Qlik Digital Support ...View More

Hello Qlik Users!Did you know we have a Qlik Gallery? The Qlik Gallery is place on the Qlik Community that features apps created by you and your peers!What I find most interesting about the Qlik Gallery, is that all the apps are organized by Industry! You can filter on your industry to see what others have created. Each submission uses a standardized template, which will provide you with why the app was built, the audience and the value it’s having at their organization.If you would like to submit an app to the Qlik Gallery, there are step-by-step instructions to submit your app on the home page.Hovering over the steps 1 and 3 will provide more information.Steps 2 and 4 are links to download the template and take you to the submission page, respectively.There are also explicit instructions that you can find here. I would pay close attention to Step 4, which walks you through submitting the app. There are specific instructions that must be followed to keep the Gallery organized.So, head on over to the Qlik Gallery! Look at what users have shared, strike up a conversation or find some inspiration! And if you feel so compelled, submit something you have created as well.Please let us know if you have any questions!Kind regards,Qlik Digital Support ...View More

Hello Qlik Users!It’s our first Featured Content Friday of 2021!We are holding on to the holiday spirit a bit longer with this entry bySergey of Qurious Solutions!Sergey is a principal consultant and has been working with Qlik products for an incredible 12 years. When asked what his favorite thing about Qlik is, Sergey responded:Check out Sergey's creation:A Christmas Tree* Sergey created this visualization with Qlik Sense. He made great use of the scatter plot chart to create the tree and the animator extension in the Qlik Dashboard bundle to make it flicker! He also provided the script in his post so you can create your own.Our whole team was impressed with this visualization. And if points were given, Sergey would get more for creating a GIF (we love GIFs, hint, hint)! 😉*The information in this post is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support may not be provided by Qlik Support.Would you like to be spotlighted in a future post? See our Featured Content Friday Revamp for more information on submitting your dashboards, screenshots, ideas, videos, workarounds, how-to’s and more!Thank you for being a part of the Qlik Community and for choosing Qlik!Kind regards,Qlik Digital Support ...View More