13 Replies Latest reply: May 6, 2014 10:22 AM by johan kristenson RSS

    QlikView Server - Quarantine question

    tribalkeith

      Hi, Just a quick question about CALs and quarantine. I have users who accessed the system once and will not need to again. When I click to delete/deallocate their license, some have gone altogether but some has come up as quarantined. I can't find the rules for the quarantine in the manual, which doesn't really mention the issue.

      Can someone tell me the rules - is it related to the user's last time of access (and this is why some just went, because they hadn't accessed recently enough to need quarantining)? I do understand the reasons for having this feature and I'm not questioning that. Basically I'm writing notes for our support guys and I want to be clear on the consequences of them kicking the wrong users and how they can tell.

      Thanks,

      Keith