Logout - Login Issue

[gajapathy74]

on click of user profile, log out shows the message "You have been successfully logged out of Jive." and also below the green border some text is getting displayed.

the another issue when click on ".... click here. index.jspa" taken to home  screen and then click on "login" authenticate with my earlier logged in account without asking my credentials.

[Gysbert_Wassenaar]

Your browser remembers your credentials for you. If you don't want that you have to make sure that in your browser settings you don't have something like 'Offer to save passwords I enter on the web' enabled. And preferably close your browser after logging out.

[gajapathy74]

Thanks for your input. I am sure that I have not enabled save password in

my browser and am used to cloee my browser after I visit the web pages. But

in this scenario it look like the session or cookie is not properly cleared

/closed.

[Miguel_Angel_Baeyens]

Hi,

Thanks for sharing, we will take a look at it. However, if you have any other session kept open with QlikView (for example, Downloads, Demos or Qonnect Portal), since the same credential works for all sites (it's a single sign-on) you won't be prompted, as long as you are already logged on a site, and will take credentials from there.

Anyway, would you be so kind as to send us as much information as possible in regards to time, browser (I know, it's Chrome, but version) and confirm whether or not you had another session open with the SSO?

Thanks.

Miguel

[gajapathy74]

Hello Miguel,

I used only one instance of Chrome and only one tab opened by that time. Given below the browser details.

Browser: Chrome

Version: 29.0.1547.57 m

Regards

[Miguel_Angel_Baeyens]

Thanks for the info.

Just to make sure, can you please try to log in at www.qlik.com then log out and see if the issue happens as well in that site or only in the QlikCommunity?

Many thanks.

Miguel

[#7]

Hi,

i also faced issue 2, login without asking for password again even though i logout.

i dnt set remember password, and even if i do it shud take me to login screen first & not to the Homepage.

using Mozilla Firefox

Regards

[gajapathy74]

I tried with www.qlik.com and it works as expected. After I logout and click login again taking me to the login screen. It fails only in Qlik Community.

[Miguel_Angel_Baeyens]

Thanks!

We'll keep checking on what the issue may be cc Sara Leslie

Miguel