Case Portal option is not available

[KattiyaFD]

I'm already signed in but did not see "Case Portal" option under Support.  I open a case yesterday and wanted to review the case.  How do I get to Case Portal?  Thanks! 

[Or]

Try the direct link - https://community.qlik.com/t5/crmsupport/page/tab/open

You should also be able to see this link from your profile (top right corner)

[KattiyaFD]

It seems that I don't have access. See the screenshot attached.  Thanks!

[Or]

At least they've politely told you who to tag. That's a nice touch.

@Jamie_Gregory @Sue_Macaluso 

[Jamie_Gregory · Accepted solution]

Thanks @Or !

@KattiyaFD I have reached out to our Customer Support team. They will reach out to you soon.

Kind regards,

Jamie

[KattiyaFD]

@Jamie_Gregory  thank you for the quick response. Confirmed that I have access to the Support Portal .