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Documents explaining how to use Qlik Community and its features.
Featured Content
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Do's and Don'ts for all Community members
The attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give i... Show MoreThe attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give it a read. If you have any questions, please let us know.
Recent Documents
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The New Qlik Community Header & Nav – What’s Changed
FeaturesNew Header, Resources and TranslatorIntentional ClickMega MenuExternal LinksLanding PagesNavigationForumsSupportIdeationQlik GalleryBlogs & Ev... Show More- Features
- New Header, Resources and Translator
- Intentional Click
- Mega Menu
- External Links
- Landing Pages
- Navigation
- Forums
- Support
- Ideation
- Qlik Gallery
- Blogs & Events
- Learn
- Partners
- Greenway
This document will explore the major changes that came with the new Qlik Community header and navigation. Read more about the overall project on the Community News blog.
Please note: images may contain areas not available to everyone.
Features
New Header, Resources and Translator
There’s so much to unpack!
- Resources and Qlik Greenway have now moved to the new nav! These links now point to Qlik.com and Qlik Help. Qlik Greenway is now at the top level in green and Qlik Resources is under the new Learn category.
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- The dropdown arrow has been removed, the avatar is still clickable with the same menu
- The Message and Notification bell have switched spots
- The sitemap has been removed
- The icons are darker
- The new translator is now available
- ‘Ask a Question’ button has moved to the very top
- The dividing line has been removed
- Navigation changes include: new categories, condensed categories, and a little bit of reordering (See Navigation in TOC)
Intentional Click
The hover has been replaced with an intentional click. There are three areas that can be clicked: the top level nav (Forums, Support, Ideation, etc), the left side of the mega menu, and the links within the body of the mega menu.
Mega Menu
The mega menu is dynamic and allows for more seamless wayfinding. Pages are organized by categories on the left and optionally, categories within the body. The Nav, categories on the left and categories within the body are not links.
External Links
External links are now denoted by the external link icon
. These links will take you outside of Qlik Community to other useful Qlik resources.
Landing Pages
Certain pages have been updated, moved or archived. If a page has been moved, the page will auto direct to the new location.
Updated landing pages
- Qlik Sense
- QlikView
Moved landing pages:
- Support
- Ideation
- Education
Archived landing pages
- Analytics
- Data Integration
- Qlik AutoML
- Qlik NPrinting
did you rely on those pages for GA Announcements? Subscribe to the Product Innovation blog:
Navigation
Forums
Find all the product forums and groups here.
The forums are organized by Analytics and Data Integration. Unsure what category the product falls under? Use Forums by Product to find where you need to go. The boards are the same, just another way to get there.
Groups are still organized by the same categories – Industry, Location and Language, Topic and Leader.
More, previously known as Other, is the home of the job board and video transcripts.
Learn has moved to the top level nav.
Support
Support still houses knowledge articles (now Official Support Articles), Downloads (gated), Release Notes, and the Case Portal but it is now much easier to find everything. The important pages are no longer buried and everything you need is at your finger tips.
Member Articles has also found its home under Knowledge (previously under Forums). The Support Policy and Qlik Cloud Status Page have also been added.
Learn how to move to Qlik Cloud is a new area that provides resources for migrating to, learning about, and trying Qlik Cloud.
Licenses & Archived Cases links to the old Support Portalfor current licenses and archived cases.
Ideation
This area did not change much – search and create Ideas and access the Technical Previews when available.
Qlik Gallery
Clicking on Qlik Gallery will now take you directly to the Gallery. Use the links in the carousel to read more about Qlik Gallery, Submit an App, and share the app with your peers.
Blogs & Events
This is an area that has condensed two areas into one.
Under Blogs, you can go to the previous Blogs landing page to subscribe easily to all blogs or look through the available blogs to find what interests you. Blogs are organized by Product, Non-Technical, and Local.
Use the Events area to find webinars and in person events, look for or create a Meetup for your area, and join Supports expert led events, Techspert Talks and Q&A with Qlik.
Learn
The Learn area is newly added to the header. It was previously under Forums and now includes About and Qlik Resources.
Programs features Qlik Education and Qlik Academic Program.
Learn more About Qlik Community: visit the Get Started page, read the Community News, talk to us at the Water Cooler, meet our Community MVPs and view our Featured Members.
Qlik Resources was at the very top left hand corner. It is a curated list of all the Qlik resources we recommend.
Partners
This is a gated area of Qlik Community and is Just for Partners. Access events, news & updates, Reference 360, private groups and more!
Greenway
The Greenway was somewhat hidden before in the top left corner but now is in the forefront in Qlik green. Use the resources here to learn more and go further in your Qlik journey.
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Downloads Site Known Issues Tracker
The new Downloads site launched on February 15, 2022. Below is a list of known issues and their status. Known Issue Status 1 Page does not lo... Show MoreThe new Downloads site launched on February 15, 2022. Below is a list of known issues and their status.
Known Issue Status 1
Page does not load on mobile This page is not intended to be used on a Mobile device as users will not be downloading exe files to their mobile device.
However, mobile browsers block cookies by default. To enable in Safari for iOS:1. Go to Settings > Safari > Privacy & Security
2. Disable 'Block All Cookies'
3. Disable 'Prevent Cross-Site Tracking'
2 Receive error when trying to load page:
{"errors":[{"title":"State verification failed","detail":"State not valid, missing request forgery protection","code":"STATE-1","status":"401"}],"traceId":"000000000000000063c6cd60bf2ee1dc"}
Affects Chrome and Safari.
See Qlik Downloads page shows "401 Unauthorized Access" error 3 Header and breadcrumb font different on page (outside of app) Fixed 4 Page is blank in the desktop browser For Chrome: See Qlik Downloads page shows "401 Unauthorized Access" error.
If the article does not resolve your issue, please reach out to Customer Support.
Mac/Safari: researching5 Receive error when trying to load page:
Unable to connect to the Qlik Sense engine. ...too many open connections, the service is offline, or networking issues
See Qlik Cloud: "Unable to connect to the Qlik Sense engine" error when opening or accessing an app
6 Qlik Downloads page fails to load intermittently with the error;
{"errors":[{"title":"Forbidden","detail":"User is not a member of tenant","code":"AUTH-5","status":"403"}],"traceId":"<id>"}
This issue is being investigated by Qlik, with the reference QB-11636.
The symptom is intermittent, so a workaround can be to try accessing through a new browser window.
7 Intermittent 403 error:
{"errors":[{"title":"Forbidden","detail":
"User is not a member of tenant",
"code":"AUTH-5","status":"403"}],
"traceId":"00000000000000006781e25aeca926b9"}Resolved
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Release Notes on Qlik Community
The Release Notes for Qlik Sense Enterprise recently moved to Qlik Community from the Qlik Download site. This guide will walk through accessing the n... Show MoreThe Release Notes for Qlik Sense Enterprise recently moved to Qlik Community from the Qlik Download site. This guide will walk through accessing the new page and finding the Release Notes.
Only Release Notes for Qlik Sense Enterprise on Windows, Qlik Sense Desktop and Qlik Sense Mobile are available. More products will be available during the year.
Moving the Release Notes from the Qlik Download site to Qlik Community is a small (but exciting!) step in a long-term strategy. We are happy to receive feedback and suggestions on improving the page to make it easier to find relevant information.
Navigating to the Release Notes Page
Navigating to the Release Notes page is simple! Simply go to Qlik Community then to Support > Release Notes.
You can also bookmark the page for easy access: https://community.qlik.com/t5/Release-Notes/tkb-p/ReleaseNotes
Filtering the Release Notes Page
The Release Notes page can be filtered by:
- Products – the Qlik product name
- Release – the release name in Month and Year (example: May 2021)
- Patch – the patch or service release number
- Version – the numerical version of the product (example: 14.20 is the numerical release for May 2021)
- Language – language of the Release Notes
For example, to show release notes for only Qlik Sense Enterprise on Windows and May 2021:
- Click the Products dropdown
- Select Qlik Sense Enterprise on Windows
- Click the Release dropdown
- Select May 2021
Sorting the Release Notes Page
The Release Notes page can be sorted by:
- Most Popular – based on the number of likes a post has
- Most Viewed – based on the number of views a post has
- Most Recent Thread – based on descending creation date
- Most Recent Reply – based on descending reply date
Accessing the Release Notes
To access the Release Notes, complete the following steps:
- Click on the title of the post
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Click the download link of the PDF in the Attachments section
- A document preview window will appear. Either view the contents here or click the green Download button in the bottom right corner
- The Save As dialog box will open. Save the document to your preferred location.
The Release Notes can be viewed in the browser or opened in your PDF reader of choice.
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FAQ for Log4J Vulnerabilities
Please visit our Support Updates Blog detailing Affected Product Chart and Release Solutions. Where can I find more information on the log4j vulnerabi... Show MorePlease visit our Support Updates Blog detailing Affected Product Chart and Release Solutions.
- Where can I find more information on the log4j vulnerabilities and what they mean?
- When will patches be released?
- We are running Qlik Replicate (2021.5.0.1133) and Enterprise Manager (2021.5.0.465). If we upgrade to Qlik Replicate (2021.5.0.1272) and Enterprise Manager (2021.5.0.543) would address log4j vulnerability CVE-2021-44228?
- Are there any patches for Qlik Replicate and Enterprise Manager 2021.11?
- Are there any patches for Qlik Replicate and Enterprise Manager 2021.5?
- Are there any patches for Qlik Replicate and Enterprise Manager 7.0 (Nov 2020)?
- Are there any patches for Qlik Replicate and Enterprise Manager 6.6 (Apr 2020)?
- Are there any patches for Qlik Replicate and Enterprise Manger 5.5/6.2/6.3/6.4/6.5?
- We are running Replicate 6.3/6.4. Does Log4j vulnerabilities impact the installation?
- Why do customers need to manually upgrade to 2.17.1?
- Do we need to manually upgrade to 2.17.1 for Replicate/Enterprise Manager?
- Do we need to manually upgrade to 2.17.1 for Compose?
- We followed the mitigation steps from the Qlik file and renamed the file name from "Log4j-core-2.14.1.jar" to "log4j-core-nolookup-2.14.1.jar". When upgrading to the latest build, do we need to rename the mentioned jar file name, or can we perform upgrade installation as-is?
- Which GeoAnalytics versions will be upgraded to 2.17?
- What’s the mitigation steps for Visibility?
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Do's and Don'ts for all Community members
The attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give i... Show MoreThe attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give it a read. If you have any questions, please let us know.
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Downloadable Zoom Backgrounds for Hispanic Heritage Month
We are happy to provide you all of our community members downloadable Zoom backgrounds to use during Hispanic Heritage month and beyond (they are supe... Show MoreWe are happy to provide you all of our community members downloadable Zoom backgrounds to use during Hispanic Heritage month and beyond (they are super awesome!) First one is directly below and the other 3 are below as attachments for you to save. Be sure and check out this wonderful blog from Qlik's Ines Park.
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Downloadable Zoom Backgrounds for Pride Month (Post #1)
Qlik is proud to provide our global community with a set of downloadable Zoom backgrounds in celebration of June's Pride Month. We hope you use and en... Show MoreQlik is proud to provide our global community with a set of downloadable Zoom backgrounds in celebration of June's Pride Month. We hope you use and enjoy them all the time - not just June!
Read a new blog post from one of our Qlik For All task members for more information on Qlik's strategic initiative to support and celebrate every passion, every difference, every heritage, every love.
#Qlik #Pride #AllofUs
(Two additional Zoom background images can be found here )
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Downloadable Zoom Backgrounds for Pride Month (Post #2)
Qlik is proud to provide our global community with a set of downloadable Zoom backgrounds in celebration of June's Pride Month. We hope you use and en... Show MoreQlik is proud to provide our global community with a set of downloadable Zoom backgrounds in celebration of June's Pride Month. We hope you use and enjoy them all the time - not just in June!
Read a new blog post from one of our Qlik For All task members for more information on Qlik's strategic initiative to support and celebrate every passion, every difference, every heritage, every love.
#Qlik #Pride #AllofUs
(Two additional Zoom background images can be found here)
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I Didn’t Finish my Post, I Know It Auto Saved, but Where is it?
When starting a new post, new document or blog, as you type the system will “AutoSave” your information. If you do not Post/Publish it is automaticall... Show MoreWhen starting a new post, new document or blog, as you type the system will “AutoSave” your information. If you do not Post/Publish it is automatically saved as a draft that you can access later. It’s not completely obvious where you can find the draft and why we thought this would help.The draft can be found under your Profile, which can be found on the upper right side of your screen next to your avatar and name. Simply click the drop-down arrow to the right of your name:
Then click My Profile:
Scroll all the way down passed your Private Stats:
- Click on your post and continue working on it
THE END
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For Group Administrators – Accepting, Rejecting and Adding New Members from Clos...
This document is for Group Administrators only As an Admin of a closed group within the Qlik Community. You are responsible for monitoring and managin... Show MoreThis document is for Group Administrators only
As an Admin of a closed group within the Qlik Community. You are responsible for monitoring and managing the membership. As the Group Admin you would best understand the members that would derive value from joining and participating. Below are two ways to add new members.
- Invite Members: If you go to your group and on the right, you will see members at the bottom you can click “View All” that will bring you a list of current members.
- Click the green button that reads “Invite Members”
- In the Send to box: Fill in their Qlik Username
- The role is pre-populated with the role “Group Member”
- You have the option to personalize the invitation, if not a default invitation is sentClick Send Invitation. An invitation is sent to the users Qlik community inbox
- Requests for membership. A user has the ability to request to join a group:
- In a closed group, users can request to join. The Group Admin will get notified via their Qlik inbox and if set up in their preferences, their email also
- To Approve or Reject a request to join, simply, “View All” on the right side under member list, click on the tab say reads “Requests” and you will see all those who have requested to join. Choose “Approve” or “Reject”
**The tab that says pending are those you have invited but have not yet accepted. Each member will have to accept your invitation
- Invite Members: If you go to your group and on the right, you will see members at the bottom you can click “View All” that will bring you a list of current members.
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Fixed Items and New Features List
Immediately post migration many fixes have already been applied and new features have been added. This is a living document and will continue to b... Show More
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Issues we are Tracking Post Migration
The below tracker represents some of the issues we are currently tracking and/or fixing where many people may be impacted. Please post a NEW discussi... Show MoreThe below tracker represents some of the issues we are currently tracking and/or fixing where many people may be impacted. Please post a NEW discussion to report an issue, bug, or if you have any questions or concerns.
Description of Problem Latest Update Redirects Redirects seem to not be working and predominately for blogs Update January 15 - Closed
All redirects have been resolved.
Update: November 27: the below items are being worked on within IT @ Qlik
Update: November 16 - a fix was issued which resolved redirect issues.
Bringing down server to issue fix early morning of Nov 16
The following redirects remain work in progress:
http://community.qlikview.com and
https://community.qlik.com/welcome
to be redirected to https://community.qlik.com/
Google Search Indexing Search not yielding expected results Update November 27 - Closed
Is self correcting over time. Would appreciate if the community can let us know if you are seeing better results.Groups Groups seem to have a few issues. No ability to publish, no labels (categories) migrated over, one report of a missing group Update January 15: Communities Team is defining new requirements for additional updates to Groups.
Update: November 27:
Group Admin sticking. Asked a few MVP's to test
Update: November 22
Changing the administrator for a group is not 'sticking'.
Communities Team researchingUpdate: November 21
Solved: Members can now post a question in user groupsHTTP 500 error A handful of members are reporting an HTTP 500 error when logging in Update - January 24 - Closed
A fix has been deployed into production.Update January 15: Qlik & Lithium have developed a permanent fix that will be deployed in the next few weeks to prevent this error from occurring in the future.
Update: November 27: any member that reported an issue has been issued a fix and can now log in, a more long term solution remains work in progress with Qlik IT, Lithium & Communities Team.
Update: November 20 - Qlik & Lithium identified an issue with SSO case sensitivity and are actively working to resolve.
Update: November 16 - Lithium has enabled logging on our community so as to better perform an analysis. Thank you to those members who were able to recreate the issue and send us some information. We will stay on top of this.
Site is Slow A case has been logged with Lithium. This is currently under evaluation Update January 15: Closed - A fix was deployed to improve site performance that resulted in faster page load times during peak hours.
Update: November 27: Site Performance remains under evaluation with Qlik Communities Team and Lithium
impact to page load time 8 seconds or greater. This seems to happen during a specific time window only. Communities Team Researching.
Blogs yellow screen appearing for multiple users upon system request to edit blogs. Update January 15: Closed - This issue is only affecting internal users.
communities team researching
Search error being produced when performing a search Update January 15: Closed - This issue has been resolved.
November 27:
When trying to perform a search some members report the following error message: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 7003B58D. Click your browser's Back button to continue.Likes Unable to give likes with chrome Update January 15: Closed - Unable to reproduce/No further reports of this issue.
December 07:
Not able to add likes in Chrome, able to add likes in IE though.
