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The client Secret for a Single Sign-On Solution has expired.
After successfully logging in with your unique tenant url recovery address
https://type_your_tenant_here.eu.qlikcloud.com/login/recover
when using the current tenant Service Account Owner (SAO) account, logging in to the Qlik Cloud Administration Console fails with:
User allocation required You do not have a valid user allocation. Please contact an administrator for more information
Once you successfully log in to the tenant via recovery link using the SAO (Service Account Owner) credentials, either navigate to the Qlik Cloud Administration Console by using
This will allow you to access the Qlik Cloud Administration Console and update the client secret for your IDP settings.
NOTE: If you are logging in with credentials that are not your own (for example, a user that has left your organization) and the above steps fail with a responseCode: 401 error, it may be necessary to ask Qlik Customer Support to change the Server Account Owner (SAO) to an currently active user in your directory.
Once the SAO change is complete, follow the above resolution steps.
You may encounter this issue in which your Stitch integrations remain paused after your account has been renewed, reactivated after a 40-day inactivity pause | Qlik Stitch Documentation, or your account displays the error "You are over your current plan destination limit of 1. To continue loading data, remove any excess destinations or upgrade."
Even though your account has been modified, the Stitch account itself has not fully updated and is preventing account activity.
To resolve, please reach out to the Qlik Support team. They will be able to review your account if unpausing it will be possible or if you will need to discuss the status of your contract with your account management team.
The Stitch account is not capturing the changes to your billing and contract details.
Stitch only offers account consolidation at the billing level.
If you have multiple Stitch accounts, you can reach out to the Sales team to help you consolidate your accounts so that you only get billed once for all accounts.
However, the accounts themselves cannot be merged, i.e., integrations and destinations setup in one account cannot be migrated to another. If you prefer to avoid managing multiple accounts, you will need to setup your workflows in your preferred account, and this will include historical loads for newly setup integrations.
Please note that Stitch offers a 7-day exemption for newly named integrations. This implies that if you setup an integration with a schema name that was not previously used in the account, it will be regarded as a new integration. Schema names are verified against individual Stitch accounts only.
If you intend to manage multiple Stitch accounts and need to add the same team members in each account, please use the naming convention outlined here to add new members.
To resolve login issues with your Qlik Stitch account:
Should this not resolve the issue, please do not hesitate to contact our Support team.
To prevent account lockout, refrain from submitting multiple password reset requests within a single day.
When you encounter billing issues with your account, it may be advisable to reach out directly to the Stitch Billing Team.
Email: stitch.billing@qlik.com.
Qlik Cloud Analytics customers can now easily include highly formatted tabular or PixelPerfect reports in their automations with two new blocks:
Report developers can create highly formatted report templates to achieve stakeholder analytics presentation requirements. Using these new blocks, automation developers can then easily configure report production from a target Qlik Sense app, using selection states to produce a report output that can be used in the business process definition.
This article provides information on how to set up Multi-Factor Authentication (MFA) for your Qlik Talend Cloud login when using Qlik Account to log in.
Qlik Talend Cloud has been migrated to a unified Qlik Account login. Since then, multi-factor authentication can be enabled as described in How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business.
These steps are specific for Qlik Account only. If you already have an SSO provider set up (not Qlik Account), Multi-Factor authentication must be configured on the third party provider (see Configuring single sign-on (SSO) for Talend Cloud).
Using only a QR reader will not work. An MFA Authenitcator app is required.
This code is mandatory in case you need to recover your account. A new one will be generated after use; always save the most recent one.
It is not possible to set up a Microsoft Office 365 email provider with OAuth 2.0 authentication.
The HAR file shows this message in Network:
{connectionFailed: true, message: "Error during email request", success: false}
connectionFailed: true
message: "Error during email request"
success: false
Configure the Mail.Send permission as it is described in Configuring a Microsoft 365 email provider using OAuth2.
This problem occurs when the Mail.Send permission has not been configured in the app registration.
More information about the Mail.Send permission can be found in Application permission to Microsoft Graph (learn.microsoft.com).
Users can view all licenses by navigating between the Active and Expired tab.
You can manage your Qlik Sense Business subscription in My Qlik, including renewing your subscription, reducing the number of paid seats in your tenant, and cancelling your subscription.
If you are looking to manage your Enterprise SaaS subscription, please contact your account manager or your local Qlik Sales team.
Table of Content
You can manage your Payment and Billing information for your subscription.
For information on increasing and decreating your seats (users) or cancelling your subscription, see Managing Your Subscription in My Qlik.
Relevant resources:
How to Access My Qlik Portal
Managing Your Subscription in My Qlik
Please do the following before requesting the change:
Areas that are particularly sensitive when you remove a user:
This article shows you how to locate your Qlik Cloud license number (Subscription ID) as well as your Tenant Hostname, your Tenant ID, and your Recovery Address.
Only the Tenant Admin can see the Qlik Cloud Subscription ID and Tenant Hostname / ID.
If you are looking to change your Tenant Alias or Display name, see Assigning a hostname Alias to a Qlik Cloud Tenant and changing the Display Name.
When synchronizing Qlik Sense with Active Directory, you may encounter an error message saying "the User Directory Connector (UDC) is not configured, because the following error occurred: Setting up connection to LDAP root node failed. Check log file"
This often indicates a log on failure, i.e. the username and/or password is wrong.
A common cause for this is wrong username and/or password.
It is possible to export the list of tenatnt users to a .json file using the "user ls" command from the Qlik Command Line Interface (qlik-cli).
The scripts provided in this article are provided as they are and they are for guidance only.
As a tenant admin, download and configure the Qlik-cli
qlik user ls --limit 1000 > tenantusers.json[
{
"assignedGroups": [],
"assignedRoles": [
{
"id": "608050f7634644db3678b1a2",
"level": "user",
"name": "Developer",
"type": "default"
},
{
"id": "608050f7634644db3678b17f",
"level": "admin",
"name": "TenantAdmin",
"type": "default"
},
{
"id": "605a1c2151382ffc836af862",
"level": "user",
"name": "SharedSpaceCreator",
"type": "default"
},
{
"id": "605a1c2151382ffc836af866",
"level": "user",
"name": "ManagedSpaceCreator",
"type": "default"
},
{
"id": "605a1c2151382ffc836af86b",
"level": "user",
"name": "DataSpaceCreator",
"type": "default"
},
{
"id": "605a1c2151382ffc836af85d",
"level": "admin",
"name": "AnalyticsAdmin",
"type": "default"
},
{
"id": "605a1c2151382ffc836af85f",
"level": "admin",
"name": "DataAdmin",
"type": "default"
},
{
"id": "63580b8d5cf9728f19217be0",
"level": "user",
"name": "PrivateAnalyticsContentCreator",
"type": "default"
},
{
"id": "6356f0425cf9728f1962b942",
"level": "user",
"name": "DataServicesContributor",
"type": "default"
}
],
"created": "2020-05-18T09:38:29.214Z",
"createdAt": "2020-05-18T09:38:29.214Z",
"email": "martina.testoni@dkdaklaldkdaklladaaddddl.com",
"id": "USERID1",
"lastUpdated": "2023-04-04T07:32:00.756Z",
"lastUpdatedAt": "2023-04-04T07:32:00.756Z",
"name": "Martina Testoni",
"picture": "https://s.gravatar.com/avatar/gravatarimage=pg\u0026d=https%3A%2F%2Fcdn.auth0.com%2Favatars%2Fdp.png",
"preferredLocale": "",
"preferredZoneinfo": "Europe/Copenhagen",
"roles": [
"Developer",
"TenantAdmin",
"SharedSpaceCreator",
"ManagedSpaceCreator",
"DataSpaceCreator",
"AnalyticsAdmin",
"DataAdmin",
"PrivateAnalyticsContentCreator",
"DataServicesContributor"
],
"status": "active",
"subject": "auth0|SUBJECTID2",
"tenantId": "TENANTID"
},
{
"assignedGroups": [],
"assignedRoles": [
{
"id": "608050f7634644db3678b17f",
"level": "admin",
"name": "TenantAdmin",
"type": "default"
},
{
"id": "605a1c2151382ffc836af86b",
"level": "user",
"name": "DataSpaceCreator",
"type": "default"
},
{
"id": "608050f7634644db3678b1a2",
"level": "user",
"name": "Developer",
"type": "default"
},
{
"id": "605a1c2151382ffc836af866",
"level": "user",
"name": "ManagedSpaceCreator",
"type": "default"
},
{
"id": "63580b8d5cf9728f19217be0",
"level": "user",
"name": "PrivateAnalyticsContentCreator",
"type": "default"
},
{
"id": "605a1c2151382ffc836af862",
"level": "user",
"name": "SharedSpaceCreator",
"type": "default"
},
{
"id": "6356f0425cf9728f1962b95c",
"level": "user",
"name": "Steward",
"type": "default"
},
{
"id": "605a1c2151382ffc836af85d",
"level": "admin",
"name": "AnalyticsAdmin",
"type": "default"
},
{
"id": "62bb165356d1879582c1b468",
"level": "admin",
"name": "AuditAdmin",
"type": "default"
},
{
"id": "605a1c2151382ffc836af85f",
"level": "admin",
"name": "DataAdmin",
"type": "default"
}
],
"created": "2023-03-31T08:44:37.332Z",
"createdAt": "2023-03-31T08:44:37.332Z",
"email": "Gentile.Faccenda@dkdaklaldkdaklladaaddddl.com",
"id": "USERID2",
"lastUpdated": "2023-04-03T11:24:35.037Z",
"lastUpdatedAt": "2023-04-03T11:24:35.037Z",
"name": "Gentile Faccenda",
"picture": "https://s.gravatar.com/avatar/randomurl=https%3A%2F%2Fcdn.auth0.com%2Favatars%2Fdp.png",
"roles": [
"TenantAdmin",
"DataSpaceCreator",
"Developer",
"ManagedSpaceCreator",
"PrivateAnalyticsContentCreator",
"SharedSpaceCreator",
"Steward",
"AnalyticsAdmin",
"AuditAdmin",
"DataAdmin"
],
"status": "active",
"subject": "auth0|IDPSUBJECT2",
"tenantId": "TENANTID"
}
]
qlik user ls --limit 1000 | ConvertFrom-Json | ConvertTo-Csv > tenantusers.csv
A Qlik Account is required to access Qlik portals, software downloads and full access to Qlik.com site resources.
To connect your account to your corporation (accessing product downloads, etc.) the email address domain must match the corporate domain.
The email address cannot be changed after account creation.
A confirmation code has been sent to your email address. You will need the code in the final step.
Qlik NPrinting and Qlik Sense are installed on Azure cloud machines. The configuration respects all the requirements. in particular, the NPrinting Engine user is present on both the NPrinting and Sense servers with the same domain and SSID.
The Metadata reload test fails with a "Not a domain user" message. On the other side, the Metadata reload is successful when launched (ignoring the Test error) even if the NPrinting Engine logs show these error and warning messages:
Engine.Navigator.QlikSense.SDK.QlikSenseDiagnose 20231128T103337.642+01:00 ERROR NP-SERVER _NAME 0 0 0 0 0 0 0 0 PerformDiagnosis found a problem. ERROR: System.Exception: Not a domain User : Domain\NPUser↓↓ at Engine.Navigator.QlikSense.SDK.QlikSenseDiagnose.<>c__DisplayClass8_0.<PerformDiagnosis>b__3() in C:\Jws\release-may2023-SwCB9Sd4b\server\NPrinting\src\Engine.Navigator.QlikSense.SDK\QlikSenseDiagnose.cs:line 90↓↓ at Engine.Navigator.QlikSense.SDK.QlikSenseDiagnose.GetStep(DiagnoseStep step, Action stepCode) in C:\Jws\release-may2023-SwCB9Sd4b\server\NPrinting\src\Engine.Navigator.QlikSense.SDK\QlikSenseDiagnose.cs:line 40
Engine.Navigator.QlikSense.SDK 23.20.5.0 Engine.Navigator.QlikSense.SDK.QRSApi
20231128T103350.840+01:00 WARN NP-SERVER _NAME 0 0 0 0 0 0 0 0 Domain user check failed for Domain\NPUser. ERROR: System.Runtime.InteropServices.COMException (0x8007200A): The specified directory service attribute or value does not exist.↓↓↓↓ at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)↓↓ at System.DirectoryServices.DirectoryEntry.Bind()↓↓ at System.DirectoryServices.DirectoryEntry.get_SchemaEntry()↓↓
Ignore the error message and proceed with the metadata reload.
According to the current analysis, the error message is shown because Azure does not organize users and permissions as on-premise Windows servers do. NPrinting does not receive the expected answers from Azure AD Connect and interprets this as missing access levels in Azure during the connection tests.
On the other side, when the environment is correctly configured, the NPrinting Engine user has access to the Qlik Sense applications, so the metadata reload and the tasks executions are completed successfully at the end.
This issue can occur in non Azure environments as well. Proceed with the same solution.
Multi-factor authentication (MFA) adds additional security for logging into Qlik Cloud Services. Qlik recommends enabling MFA on your Qlik account.
If the device used for MFA is being replaced, or if MFA needs to be disabled temporarily, this can be achieved in your My Qlik Portal.
Do not remove the authenticator app from your device before you remove Multi-factor Authentication.
Unable to log in? Contact Qlik Support as the user who requires MFA to be reset or disabled. We will be unable to assist if a different user requests the reset.
If you need to resend a license email along with license installer links and the license key to a customer/user, follow the steps outlined below.
This guide will help you understand the process and the necessary details you need to provide.
Gather Necessary Information:
Send an Email Request:
Use the following template to structure your email request:
Subject: Resend License Email Request
Dear Support Team,
I hope this email finds you well.
I am writing to request that a license email be resent. Below are the details:
I would greatly appreciate your assistance in resending the license email. Thank you for your support and consideration.
Best regards,
[Your Name]
Subject: Resend License Email Request for Talend Data Integration
Dear Support Team,
I hope this email finds you well.
I am writing to request that the license email for Talend Data Integration be resent. Below are the details:
I would greatly appreciate your assistance in resending the license email. Thank you for your support and consideration.
Best regards,
Sam
Following these steps will help you effectively resend a license email to your customer.
If you have any further questions, feel free to reach out to the respective teams.