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Hello all,
Concept:
I have a document containing cases, case statuses and status dates.
For a particular view, I am attempting to pull in the count of cases that were closed out during the current month.
The following expression works:
Count ({<CASE_STATUS = {'CLOSED'}, CLOSE_DATE = {'>=01/01/2015'} >} DISTINCT CASE_NBR)
This expression works with the statis date provided. The following expression also works:
Count ({<CASE_STATUS = {'CLOSED'}, CLOSE_DATE = {'=floor(monthstart(((Today())) >} DISTINCT CASE_NBR)
This works when I ask it to only return cases closed on the calculated date. However I am unable to get the expression to work with the greater than or equal to the calculated date operator, as shown below:
Count ({<CASE_STATUS = {'CLOSED'}, CLOSE_DATE = {'>=floor(monthstart(((Today())) >} DISTINCT CASE_NBR)
Can anyone help me with getting a calcuated date range to work for this expression?
Thank-you in advance!
Danielle
Hi Danielle,
Try this and let me know if it works
Count ({<CASE_STATUS = {'CLOSED'}, CLOSE_DATE = {">=$(=Date(Floor(MonthStart(Today()))))"} >} DISTINCT CASE_NBR)
Try this
Hi Danielle,
Try this and let me know if it works
Count ({<CASE_STATUS = {'CLOSED'}, CLOSE_DATE = {">=$(=Date(Floor(MonthStart(Today()))))"} >} DISTINCT CASE_NBR)
Try this
Hi Mahesh,
That worked perfectly!
Thank-you for helping me resolve this issue.