Error when opening Qlik NPrinting Designer with Word

[gs_qlik_nl]

Hi All,

I'm getting the following message when I open the Qlik NPrinting Designer on a laptop. See below.

The error messages says: "No docuemnt is open to perform the operation requested". After that, NPrinting is opened with a blank part where the Word editor should be. Word is opened, as Word does, like a application. But not opened in the NPrinting Editor. So I'm unable to work with the template.

Any suggestions where to look next. I've ran out of options on this error.

Many thanks to your responses.

Kind regards, Gerald

[Alexis_Touet]

Hi, 

Have you tried checking your windows display settings?

https://support.qlik.com/articles/000025716 

Best regards, 

Alexis