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Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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Julien_OF
Contributor III
Contributor III
‎2021-12-08 04:21 AM

PowerPoint display bug in designer

Hello,

When I first started to use Designer, everything was working perfectly, but since a few months, I have a display bug with PowerPoint.

As you can see on my screenshot, my Designer is not displaying slides in full screen, only windowed, and I cant resize it. Also I cant see the first slide on the left as PPT header is above everything.

I uninstalled Designer, upgraded it to november 2020, and I just upgraded my office from 2013 to 365, and I still have this bug...

Thanks for your help

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Julien_OF
Contributor III
Contributor III
‎2021-12-08 09:31 AM
Author

I found the solution on another post : this display bug comes from windows 10 zooming at 125% on laptops.

Designer only works with 100% zoom.

If you dont want to lower your laptop to a 100% zoom, you can override Designer only to 100% and let windows 10 to 125% by right clicking NPrintingDesigner.exe and checking options as below in properties/compatibility :

Sans titre.png

View solution in original post

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Julien_OF
Contributor III
Contributor III
‎2021-12-08 09:31 AM
Author

I found the solution on another post : this display bug comes from windows 10 zooming at 125% on laptops.

Designer only works with 100% zoom.

If you dont want to lower your laptop to a 100% zoom, you can override Designer only to 100% and let windows 10 to 125% by right clicking NPrintingDesigner.exe and checking options as below in properties/compatibility :

Sans titre.png

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Ruggero_Piccoli
Support
Support
‎2021-12-21 09:09 AM

Hi,

Qlik NPrinting May 2021 SR3 solves this issue and is now available for download. Refer to the Release Notes https://community.qlik.com/t5/Release-Notes/Qlik-NPrinting-May-2021-SR3/ta-p/1872634#toc-hId-4043113....

Best Regards,

Ruggero



Best Regards,
Ruggero
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