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When pressing Quick Reply in the forum I first get the Quick Reply input box, but after a second or so I get forwarded to the more advanced Reply dialog. If I've managed to start typing text in the Quick Reply dialog it will get lost during the forwarding.
This behaviour is valid both when using a computer and when using a mobile device. Opera and Chrome.
@Vegar Thank you for letting us know. We will look into this. @Anonymous can you look at this? Thanks!
Thanks for reporting this @Vegar and @Sue_Macaluso . We're looking into it.
Did you do something work the reply dialog today? @Anonymous ?
This evening I'm not able to access the body part of an reply when using a mobile device. This limits my ability for contributing to the community
I see only the header, not the body of my reply
Hi @Vegar, thanks for reporting this. I am getting the same result as you on a mobile device, but can see the reply body on desktop view. We are looking into it.
Best,
Jeremy
Any news on this issue @Anonymous ?
The poor mobile device support is really affecting my engagement. I've found an workaround by checking the "computer adjusted web page" button in Chrome, but the big screen advance reply dialog is really buggy on a mobile device. Besides not being fit to to the mobile display it deletes text sometimes when I press enter and when I try to cut out text it doesn't get cut only copied.
Please prioritize the mobile device part of this issue.
Hi @Vegar,
We’re still working on it. Thanks for the additional details. Are you on an Android or Windows device?
On my iOS device in the Chrome app options I selected “Request Desktop Site” and that made the reply body field appear. Then I was able to draft this reply without issue.
Can you let me know what you are seeing?
Thanks