access problem

[adiarnon]

                                               adi arnon     Oct 28, 2015 5:45 AM    (in response to adi arnon)    

hi,

i  have this problem

and i dont know how to solve it-

my user in the AD change a month ago and since then i cant access any document

the problem-

im access to the access point and i see-

this is my old user (it not exist anymore in the AD)

In the QMC-USERS-

its not findind this user (old)

this is my new user-

other application in the web are recognize my new user!

only here in the access point it still my old user

also in the log in  im inserting the new username and password and it sending me to the access point

but with my old username!!   THIS-

someone know what can i do??

i chacked in the AD,

I Chacked in the Browser and deleted all history

HELP

adi

[quwok]

Since you already checked the browser, have you tried clearing the windows one in Control Panel > Credential Manager.

[adiarnon]

what do you mean by clearing?

[adiarnon]

still not working?

any other ideas?