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Qlik offers a wide range of channels to assist you in troubleshooting, answering frequently asked questions, and getting in touch with our technical experts. In this article, we guide you through all available avenues to secure your best possible experience.
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The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics. (click)
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Techspert Talks is a free webinar to facilitate knowledge sharing held on a monthly basis.
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Qlik Fix is a series of short video with helpful solutions for Qlik customers and partners.
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Incidents are supported through our Chat, by clicking Chat Now on any Support Page across Qlik Community.
To raise a new issue, all you need to do is chat with us. With this, we can:
Log in to manage and track your active cases in Manage Cases. (click)
Please note: to create a new case, it is easiest to do so via our chat (see above). Our chat will log your case through a series of guided intake questions.
When creating a case, you will be prompted to enter problem type and issue level. Definitions shared below:
Select Account Related for issues with your account, licenses, downloads, or payment.
Select Product Related for technical issues with Qlik products and platforms.
If your issue is account related, you will be asked to select a Priority level:
Select Medium/Low if the system is accessible, but there are some functional limitations that are not critical in the daily operation.
Select High if there are significant impacts on normal work or performance.
Select Urgent if there are major impacts on business-critical work or performance.
If your issue is product related, you will be asked to select a Severity level:
Severity 1: Qlik production software is down or not available, but not because of scheduled maintenance and/or upgrades.
Severity 2: Major functionality is not working in accordance with the technical specifications in documentation or significant performance degradation is experienced so that critical business operations cannot be performed.
Severity 3: Any error that is not Severity 1 Error or Severity 2 Issue. For more information, visit our Qlik Support Policy.
If you require a support case escalation, you have two options:
When other Support Channels are down for maintenance, please contact us via phone for high severity production-down concerns.
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Review our Service Level Agreements and License Agreements.
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Qlik Customer Portal is currently experiencing login issues. After self registration, some customers are unable to login to Qlik Customer Portal using their Qlik Account.
We are actively investigating and mitigating the issue. We will update this article when fully resolved.
If you need to create a Support Case or contact Support, please contact us through our Support Chat either here on Community, or on Customer Portal (login not required).
When chatting with support, let us know you are experiencing a login trouble with Customer Portal, and please provide the email associated with your Qlik Account.
External users connected through JWT are unable to create ODAG apps from a template. Internal users are able to create apps as expected.
Browser development tools report the following error:
"msgCode": "ODAG-ERR-1143", "replacements": { "appId": "TEMPLATE-APPID", "err": { "name": "RequestError", "message": "The request returned an unexpected result.", "status": 400, "headers": { "cache-control": "private, must-revalidate, max-age=0", "date": "TIMESTAMP", "expires": "TIMESTAMP" }, "body": { "link": {}, "errors": [ { "message": "Bad Request", "status": 400 } ] } } } } ] } } }, "retentionTime": 0, "validation": { "contents": [ "Failed to copy the app: TEMPLATE-APPID", ….. "
A matching error (ODAG-ERR-1143) can be found in the Qlik Sense OdagService logs in C:\Programdata\qlik\sense\log\OdagService\TIMESTAMP.log.
An ODAG Service limitation prevents the duplication of ODAG App templates if the user contains the ‘|’ (pipe) character.
Review JWT integration to avoid "|" (pipe) characters in the username used to identify users on Qlik Sense.
Product Defect ID: QB-27979
Upgrading Qlik Sense Enterprise on Windows does not automatically upgrade the bundled PostgreSQL version. New versions of PostgreSQL are only deployed during a new install. This means upgrading to, for example, Qlik Sense Enterprise on Windows May 2021, PostgreSQL will remain on 9.6.
For many organizations, running on the latest supported PostgreSQL version is a security requirement. To achieve this:
Content:
The information in this article is provided as-is and to be used at your own discretion. Depending on the tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.
This process requires a full reinstallation of the product. Despite the fact that a backup is being taken as part of the process, it is highly recommended to have a second backup plan in place such as a Virtual Machine snapshot and/or a Server Backup.
It is highly recommended to test this process in a test environment to get familiar with it.
The first step is to upgrade your environment to Qlik Sense Enterprise on Windows. This article was originally written for May 2021, but can be applied to any version. Follow the required steps and recommendations for an upgrade for your version. Example: August 2023.
Once the upgrade is done make sure your Qlik Sense site is completely operational.
At this point, you have an operational Qlik Sense site running on your new version of Qlik Sense Enterprise on Windows. However, the bundled PostgreSQL is still on version 9.6 or 12.5, depending on the originally installed version.
The next step will be to backup your entire Qlik Sense site following these instructions (including the certificates) . The backup is essential as it will need to be restored later on.
You will now need to uninstall Qlik Sense from the central node following these instructions.
During the uninstall:
Now that Qlik Sense Enterprise on Windows is uninstalled on the central node, you will reinstall it as a result will deploy either a bundled PostgreSQL 14.8 (August 2023 and later) or a bundled PostgreSQL 12.5 (May 2021 to May 2023). Instructions available here (choose your version).
Do not check the box Start theQlik Senseservices when the setup is complete at the end of the installer.
You now have a clean Qlik Sense Enterprise on Windows deployed on your central node with PostgreSQL 14.8 or 12.5. You now need to restore your environment to retrieve all your configurations and apps.
Please follow the Restoring a Qlik Sense site (including the certificates).
Note: While restoring the database backup you will most likely receive the following error which can be ignored. This error is caused by the version discrepancies between the pg_dump that made the dump file and the pg_restore that's restoring it - in example files coming from PostgreSQL version 9.6 vs files coming from PostgreSQL version 12.5. QSR backup taken and restored with the same version of PostgreSQL will not produce that error.
pg_restore: while PROCESSING TOC:
pg_restore: from TOC entry 3; 2615 2200 SCHEMA public postgres
pg_restore: error: could not execute query: ERROR: schema "public" already exists
Command was: CREATE SCHEMA public;
pg_restore: warning: errors ignored on restore: 1
Once the environment is restored, you should be able to start your central node and rim nodes successfully.
Qlik Sense Enterprise on Windows May 2021 and later
This article provides step-by-step instructions for implementing Azure AD as an identify provider for Qlik Cloud. We cover configuring an App registration in Azure AD and configuring group support using MS Graph permissions.
It guides the reader through adding the necessary application configuration in Azure AD and Qlik Sense Enterprise SaaS identity provider configuration so that Qlik Sense Enterprise SaaS users may log into a tenant using their Azure AD credentials.
Content:
Throughout this tutorial, some words will be used interchangeably.
The tenant hostname required in this context is the original hostname provided to the Qlik Enterprise SaaS tenant.
Copy the "value of the client secret" and paste it somewhere safe.After saving the configuration the value will become hidden and unavailable.
In the OpenID permissions section, check email, openid, and profile. In the Users section, check user.read.
Failing to grant consent to GroupMember.Read.All may result in errors authenticating to Qlik using Azure AD. Make sure to complete this step before moving on.
In this example, I had to change the email claim to upn to obtain the user's email address from Azure AD. Your results may vary.
While not hard, configuring Azure AD to work with Qlik Sense Enterprise SaaS is not trivial. Most of the legwork to make this authentication scheme work is on the Azure side. However, it's important to note that without making some small tweaks to the IdP configuration in Qlik Sense you may receive a failure or two during the validation process.
For many of you, adding Azure AD means you potentially have a bunch of clean up you need to do to remove legacy groups. Unfortunately, there is no way to do this in the UI but there is an API endpoint for deleting groups. See Deleting guid group values from Qlik Sense Enterprise SaaS for a guide on how to delete groups from a Qlik Sense Enterprise SaaS tenant.
Qlik Cloud: Configure Azure Active Directory as an IdP
A third-party certificate was configured in the Qlik Sense Proxy, but is not being used.
The connection is not private" NET::ERR_CERT_COMMON_NAME_INVALID may be displayed on HUB access.
Qlik Sense Enterprise on Windows uses self-signed and self-generated certificates to protect communication between services, as well as user web traffic to the hub and management console. It is possible to use a third-party-issued SSL certificate to protect client web traffic. Using the self-signed certificate will cause a certificate warning to be displayed in the web browser (such as Google Chrome or Internet Explorer).
If the third-party certificate for the Qlik Sense Proxy Service is not fully compatible with Qlik Sense or it does not have the correct attributes and cyphers, the Qlik Sense Repository Service will revert to using the default certificates. The following error may occur in the Proxy Security logs:
Example: C:\ProgramData\Qlik\Sense\Log\Proxy\Trace\HOSTNAME_Security_Proxy.txt
No private key found for certificate 'CN=qliksense.domain.com' ([CERTIFICATE THUMBPRINT HERE]) Couldn't find a valid ssl certificate with thumbprint [CERTIFICATE THUMBPRINT HERE] Reverting to default Qlik Sense SSLCertificate Set certificate 'CN=qliksenseserver1.domain.com' ([CERTIFICATE THUMBPRINT HERE]) as SSL certificate presented to browser
In order for Qlik Sense Enterprise to correctly recognize the third-party certificate as valid, the certificate will have to meet the following requirements:
Note: Root and Intermediate CA certificates need to be correctly installed. Should any be missing, Qlik Sense proxy will not use the server certificate and will revert back to using the self-signed certificate instead.
Certificates that are known to work well with Qlik Sense have the following attributes:
How to: Change the certificate used by the Qlik Sense Proxy to a custom third party certificate
Qlik Sense offers a range of Monitoring Applications that come pre-installed with the product. This article aims to provide information on where to find information about them or where to download them.
The Entitlement Analyzer is a Qlik Sense application built for Qlik Cloud, which provides Entitlement usage overview for your Qlik Cloud tenant.
The app provides:
For more information and to download the app and usage instructions, see The Entitlement Analyzer for Qlik Cloud.
The App Analyzer is a Qlik Sense application built for Qlik Cloud, which helps you to analyze and monitor Qlik Sense applications in your tenant.
The app provides:
For more information and to download the app and usage instructions, see Qlik Cloud App Analyzer.
The Reload Analyzer is a Qlik Sense application built for Qlik Cloud, which provides an overview of data refreshes for your Qlik Cloud tenant.
The app provides:
For more information and to download the app and usage instructions, see Qlik Cloud Reload Analyzer.
The Access Evaluator is a Qlik Sense application built for Qlik Cloud, which helps you to analyze user roles, access, and permissions across a tenant.
The app provides:
For more information and to download the app and usage instructions, see Qlik Cloud Access Evaluator.
Do you want to automate the installation, upgrade, and management of your Qlik Cloud Monitoring apps? With the Qlik Cloud Monitoring Apps Workflow, made possible through Qlik's Application Automation, you can:
For more information and usage instructions, see Qlik Cloud Monitoring Apps Workflow Guide.
This article shows how to use the Qlik Application Automation Monitoring App. It explains how to set up the load script and how to use the app for monitoring Qlik Application Automation usage statistics for a cloud tenant.
For more information and to download the app and usage instructions, see Qlik Application Automation monitoring app.
The OEM Dashboard is a Qlik Sense application for Qlik Cloud designed for OEM partners to centrally monitor usage data across their customers’ tenants. It provides a single pane to review numerous dimensions and measures, compare trends, and quickly spot issues across many different areas.
Although this dashboard is designed for OEMs, it can also be used by partners and customers who manage more than one tenant in Qlik Cloud.
For more information and to download the app and usage instructions, see Qlik Cloud OEM Dashboard & Console Settings Collector.
The Qlik Cloud monitoring applications are provided as-is and are not supported by Qlik. Over time, the APIs and metrics used by the apps may change, so it is advised to monitor each repository for updates and to update the apps promptly when new versions are available.
If you have issues while using these apps, support is provided on a best-efforts basis by contributors to the repositories on GitHub.
The Operations Monitor loads service logs to populate charts covering performance history of hardware utilization, active users, app sessions, results of reload tasks, and errors and warnings. It also tracks changes made in the QMC that affect the Operations Monitor.
The License Monitor loads service logs to populate charts and tables covering token allocation, usage of login and user passes, and errors and warnings.
For a more detailed description of the sheets and visualizations in both apps, visit the story About the License Monitor or About the Operations Monitor that is available from the app overview page, under Stories.
Basic information can be found here:
The License Monitor
The Operations Monitor
Both apps come pre-installed with Qlik Sense.
If a direct download is required: Sense License Monitor | Sense Operations Monitor. Note that Support can only be provided for Apps pre-installed with your latest version of Qlik Sense Enterprise on Windows.
The App Metadata Analyzer app provides a dashboard to analyze Qlik Sense application metadata across your Qlik Sense Enterprise deployment. It gives you a holistic view of all your Qlik Sense apps, including granular level detail of an app's data model and its resource utilization.
Basic information can be found here:
App Metadata Analyzer (help.qlik.com)
For more details and best practices, see:
App Metadata Analyzer (Admin Playbook)
The app comes pre-installed with Qlik Sense.
Looking to discuss the Monitoring Applications? Here we share key versions of the Sense Monitor Apps and the latest QV Governance Dashboard as well as discuss best practices, post video tutorials, and ask questions.
LogAnalysis App: The Qlik Sense app for troubleshooting Qlik Sense Enterprise on Windows logs
Sessions Monitor, Reloads-Monitor, Log-Monitor
Connectors Log Analyzer
All Other Apps are provided as-is and no ongoing support will be provided by Qlik Support.
Disclaimer: Encrypted communication between PostgreSQL database and Qlik Sense services is a supported setup. This article provides general guidance on how to enable encryption on PostgreSQL database server, but local adjustment must be applied to comply with local IT requirements. Please be aware that Qlik Support can not help setting up Database Traffic Encryption, while Qlik Consulting Services may be utilized for deployment implementation.
Qlik Sense supports database traffic encryption using SSL/TLS, but it is not enabled by default. The Qlik Sense installer cannot use SSL encryption for establishing a connection to PostgreSQL. When SSL encryption is enabled, the installer does not recognize any already installed PostgreSQL databases, and as a consequence, installation cannot be completed. Password security and local IT policy around certificate need to be considered before enabling database encryption, as the implementation includes manual configuration of the Qlik Sense deployment.
Qlik recommends that the configuration in this section is performed by someone with sufficient skills in PostgreSQL database configuration.
This article covers two scenarios for enabling Database Traffic Encryption;
Upgrades: Prior to Qlik Sense Enterprise August 2022 release, the Qlik Sense installer cannot use SSL encryption for establishing a connection to PostgreSQL. So any upgrades will fail unless you are upgrading to August 2022 and later. Prior to upgrading, disable the encryption. You can enable it again after the upgrade is complete.
See Unable to upgrade Qlik Sense with missing 'SenseServices', 'QSMQ', and 'Licenses' database for respective capabilities.
Always take a complete backup of Qlik Sense deployment before altering system configuration, to allow restoring a working state in case of disaster.
These scenarios apply the default Qlik Sense signed certificate to encrypt traffic for a PostgreSQL database. Qlik Sense signed certificate is commonly only fully trusted by Qlik Sense nodes, which means other usage may not comply with local IT policies. It is recommended that a fully trusted certificate is used when applying encrypted database traffic for production environments. Consult the local IT department for details on retrieving a fully trusted certificate.
This scenario assumes a standard Qlik Sense installation, where the Qlik Sense Repository Database is installed on the Qlik Sense central node as part of the Qlik Sense installation.
This scenario assumes a custom Qlik Sense installation, where Qlik Sense is configured to use a dedicated PostgreSQL database as its Repository Database.
While actively using a Qlik Sense document or when attempting to open the same document a second time, one of the following errors is displayed:
An error occurred
Connection lost. Make sure that Qlik Sense is running properly. If your session has timed out due to inactivity, refresh to continue working.
Error code: 16
An error occurred
The app you specified could not be found.
Error code: 1003
First, refresh the browser by clicking its Refresh button. This will prompt error 1003.
Error 16 was observed when a developer was working on an app and a unaware colleague published at same time the app on a stream changing also for load balancing rules the expected Engine node.
Error 1003 was observed in case there is cached Proxy Session against an Engine node that for the new context Load Balancing rules is not allowed to load the App.
Using Log Off will invalidate the current caching for that User ←→ Proxy ←→ Engines.
R&D is aware of the above two customer context workflow scenarios and will review session cache invalidation flow.
QB-25180, QB-27321
To help Qlik customers manage costs more effectively, Qlik has developed the Qlik Snowflake Monitoring application, designed to provide invaluable insights about your Snowflake costs, usage, inventory, security, performance and contract utilization. This app utilizes Qlik's Associative Engine to connect directly to your Snowflake instance and reveal insights from Snowflake's detailed metadata, offering valuable information that traditional query-based tools and Snowflake's own reports are unable to provide.
Leveraging Qlik Application Automation, and Data Alerts, you can:
*Minor configuration is required on first run to create the required data connections.
Content:
This automation template is a fully guided installer/updater for the Qlik Snowflake Monitor. Leverage this automation template to easily install and update this application. The application itself is community-supported; and it is provided through Qlik’s Open-Source Software GitHub and thus is subject to Qlik’s open-source guidelines & policies.
For more information, refer to the GitHub Repository.
If the monitoring app was installed manually (i.e. not through the application automation installer), then the app will not be detected as existing. The automation will install new copies side-by-side. Any subsequent executions of the automation will detect the newly installed monitoring application and check their versions. This is because the application is tagged with ‘QCS - QSM - {App Name}’ and ‘QCS – QSM - {Version}’ during the installation process through the automation. Manually installed applications will not have these tags and therefore will not be detected.
The Qlik Snowflake Monitor requires two connections, one to your Snowflake instance to feed the data for your analytics, and one REST connection to the qlik-oss repository to run a version check on the monitor.
You will need to create a custom User, Role and Warehouse on your snowflake tenant. This is to ensure this user and role can see the monitoring details and can be monitored.
For Authentication, this setup is defaulted to username & password.
Finally, you need to name the connection as follows:
If you wish to use an alternative authentication method, please follow the documentation accordingly on both Snowflake & Qlik.
The REST connection is used to fetch version details from the GitHub repository. On reload it will look for the the latest released version in github and check this against the version you have installed. You can later use this in ‘Part Three’ to create an alert when updates to the application are available. To create a REST connection the following information is required:
Once these two connections have been set up, you can reload the application. The application has been created to accommodate Snowflake tenants of all sizes. If you have a small tenant, you will find the initial run of the load script can take around 30 minutes, and for larger tenants this can be over an hour or two. Subsequent runs will utilize cached QVDs that update daily to reduce reload times each subsequent day.
If a new release of the application is made, occasionally a full reload of data is required, but generally, if the data schema is unchanged the existing QVDs will be maintained. This is through the use of versions in the names of the QVDs used to store the data.
The application has the following two variables:
To create a new Data Alert for updates to the monitoring app, follow these steps:
The Qlik Snowflake Monitor can be easily installed by following these steps above. If you wish to find out more, check out this Ometis blog post and this Ometis Webinar to get a run through of the analytics this application can offer.
If you face any issues, please use the GitHub and raise an issue through the repository.
The QlikView Desktop client or IE Plugin return the error:
Connected server OK, negotiations timed out Switching to HTTP tunneling Connected to server OK, No reply received
Documents cannot be opened and Licenses cannot be leased. Port 4747 is available.
If extended error logging is enabled on the QlikView server, in the extended error log, users may see the following error:
2017-08-15 17:22:58 Info General QVDoc.cpp 4297 Trying TCP/IP connection [<servername>:4747] 0
2017-08-15 17:22:58 Warning Connect CryptAcquire.cpp 97 Could not CryptSetProvParam 1008 An attempt was made to reference a token that does not exist.
2017-08-15 17:23:02 Error Connect ClientKeyExchange.cpp 59 Could not CryptGenKey 5 Access is denied.
2017-08-15 17:23:02 Warning General Context_qv.cpp 527 Server closed connection 0
2017-08-15 17:23:02 Warning Connect ClientServerSupport.cpp 585 Server denied connection: "" 0
There are two common root causes for this scenario:
This indicates that the user running the QlikView client does not have permissions to read/write to and from the RSA\MachineKeys directory. Contact a System Administrator to grand full-access right to:
Timeout value set is not long enough for the client and server to negotiate the connection. This can happen if the client is not in the same geographic location as the QVServer or other network latency issues are occurring in the environment.
To configure the timeout setting:
Open in Server fails using QlikView Desktop May 2023 or later against earlier version of QlikView Server
Communication to QlikView server fails: Switching to HTTPS tunneling
After an upgrade to Qlik Replicate 2023.11.0.282(SP02), tasks fail with:
[TARGET_APPLY ]T: Failed to execute statement. Error is: RetCode: SQL_ERROR SqlState: 23000 NativeError: 2627 Message: [Microsoft][ODBC Driver 18 for SQL Server][SQL Server]Violation of PRIMARY KEY constraint 'ticket_history_PRIMARY'. Cannot insert duplicate key in object 'dbo.ticket_history'. The duplicate key value is (3155326).
This is caused by RECOB-7967.
Upgrade to Qlik Replicate 2023.11 SP03.
The Qlikview server has been set up with Kerberos authentication. When navigating to the QlikView Management Console the following errors are printed:
Login Failed
This web page cannot be displayed
Environments:
Kerberos authentication is not supported in the QlikView Management Console.
For information regarding the AccessPoint, see Kerberos support using QlikView Webserver
In SAP BW, the table has data with a leading single space (example: " Z438"). When Qlik Replicate retrieves data from ODP, it removes this leading space and sends only "Z438", resulting in duplicate records in the Snowflake target.
In SAP BW: Two separate records are shown.
In Snowflake: Duplicate records are shown.
This is caused by RECOB-8328.
Upgrade to Qlik Replicate 2023.11 SP05.
A table using Oracle as the Source Endpoint and Redshift as a Target is suspended with an Unable to build WHERE clause error.
The log file reads:
]W: Table 'TABLE' (subtask 0 thread 1) is suspended. Unable to build WHERE clause, statement: 'UPDATE "gf"."gl_ledgers" SET "name"='NAME', "latest_opened_period_name"='MAY-24' WHERE '; Failed to build update statement for change with stream position '894;638506957348087170;20240404182035014433|00000ef5.73cc0593.00000002.0001.02.0000:168736.6872806.16' (replicationtask.c:3147)
Change the target DDL to make the NAME column the primary key and re-running the task.
Reviewing the diagnostic packages and DDL lead to the following conclusion:
The source unique index was considered on the NAME column because Qlik Replicate prioritizes unique indexes in alphabetical order if there are more than one unique index. In this case, the table has three unique indexes: NAME, LEDGER_ID, and SHORT_NAME.
Qlik Replicate considered the NAME column from the source as the unique index, but the target DDL was created on LEDGER_ID, which could be causing the issue.
DISTSTYLE ALL
SORTKEY ( ledger_id )
Configuring a tenant to use AWS Key Management Service (KMS) in Qlik Cloud Data Integration (QCDI) fails with:
Unable to describe the provided Amazon Resource Names (ARN). Error code: The policy of the provided key does not allow to know key type is Single-region or Multi-region
Qlik Cloud no longer support single-region keys. A multi-region primary CMK needs to be created along with a replica key by complying with the backup region. See Configuring tenant encryption.
Qlik Replicate CDC tasks writing to a Databricks target may not show their Error Handling options correctly. Error Handling cannot be configured.
Example screenshot:
This is caused by RECOB-8452.
Upgrade to Qlik Replicate version 2023.11 SP05.
At Qonnections 2019 I hosted a session called "273367 Qlik Sense Visualizations, best practice and top tricks". Here's the app I used with all tips including test data. Tip titles, more details in app:
* Chart and UI *
Butterfly chart
Gantt chart
Grid chart
Dynamic charts
Map image background
Previous/next in selection
Cyclic groups
Dividers
Date search filters
Dynamic bookmark
Select null
* Add ons *
Above and below
Color above average
Bell curves
Trendlines
Accumulation
Top 5 lines
Offset measures
* Table *
Custom report
Change null color
Sum with null
Subtotals and empty rows
Indentation
Indicators and symbols
Traffic lights
Pajama striping
Sparklines
Link to app
There is also video available: https://www.youtube.com/watch?v=fIOcb_JGNb4&t=3s
I want to emphasize that many of the tips are discovered by others than me, I tried to credit the original author at all places when possible. Many of the tips have been published before on the Qlik Community, the app below can be viewed as my current top picks.
If you liked it, here's more in the same style:
Thanks,
Patric
Upgrading the Qlik Sense Enterprise on Windows PostgreSQL instance using QPI (Upgrading and unbundling the Qlik Sense Repository Database using the Qlik PostgreSQL Installer) fails.
The following is logged in the installation log file:
[ERR] Error! Exception when trying to stop Service: QlikSenseRepositoryDatabase in: 60 s: Cannot open 'QlikSenseRepositoryDatabase' service on computer '.'.. Please make sure you are running the application as an administrator.
[INF] QlikSenseRepositoryDatabase was stopped
[WRN] The service: QlikSenseRepositoryDatabase could not be stopped, tryin to kill process...
[INF] Trying to kill process: 7440
[INF] Found process, checking status
[INF] Could not kill process for some reason: Access denied
[ERR] Error! Failure while: QlikSenseRepositoryDatabase
For information on how to locate the Qlik Sense Installation logs, see How To Collect Qlik Sense Installation Log File.
Ensure the setup file is "Unblocked" and accessible for installation.
The account that is running the setup does not have access permissions.
Qlik PostgreSQL Installer (QPI)
The Qlik Sense Management Console and Hub do not load and reviewing the Qlik Sense Proxy logs (C:\ProgramData\Qlik\Sense\Log\Proxy) shows:
Proxy will NOT be listening to port 443, likely bound by another process An attempt was made to access a socket in a way forbidden by its access permissions.
The port required by the Qlik Sense Proxy is likely being bound by a different process such as a third party web server.
Verify what process is using the port and terminate or reconfigure the software as required.
See How to check which program is using a specific port for details.