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Helmut__Schuster
Contributor
Contributor

Changing own email address

Where can I change my email address.

I am logged in as helmut.schuster@ayoholdings.com but moved to helmut.schuster@ayo4u.com

1 Solution

Accepted Solutions
Vinay_B
Support
Support

Hi @Helmut__Schuster 

Due to updated security regulations, Qlik is no longer allowing users the ability to change their email address until further notice. If you wish to use a new email address, you will need register for a new Qlik ID using the following link - 

https://support.qlik.com/articles/000002823

At this time we are unable to update the email address linked to any Qlik account. 

The customer support team can transfer the current account history over to a new account so that you can continue to have access to history and not lose anything. For further assistance on this matter, please contact our customer support team via Live chat or case: https://community.qlik.com/t5/Support/ct-p/qlikSupport 

Vinay_B_0-1662753741444.png

I hope this clarifies. Let me know!

Vinay

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!

View solution in original post

1 Reply
Vinay_B
Support
Support

Hi @Helmut__Schuster 

Due to updated security regulations, Qlik is no longer allowing users the ability to change their email address until further notice. If you wish to use a new email address, you will need register for a new Qlik ID using the following link - 

https://support.qlik.com/articles/000002823

At this time we are unable to update the email address linked to any Qlik account. 

The customer support team can transfer the current account history over to a new account so that you can continue to have access to history and not lose anything. For further assistance on this matter, please contact our customer support team via Live chat or case: https://community.qlik.com/t5/Support/ct-p/qlikSupport 

Vinay_B_0-1662753741444.png

I hope this clarifies. Let me know!

Vinay

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!