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JUVA
Contributor
Contributor

Partner Portal Unauthorised Access

Dear Qlik Sense Team, 

While my account and PW work for the qlik learning portal for instance, they do not work on the qlik partners portal. 

The error message is 'Unauthorised Access.' yet other colleagues from my company have access to the portal. 

Would you be able to help me? 

Best,

Labels (1)
1 Solution

Accepted Solutions
Vinay_B
Support
Support

Hi @JUVA 

It seems like your account needs to be updated with the required permission. Please reach out to our Customer support team along with your colleague email who has access to the partner portal so that they can validate and assign the required permissions. 

You can create a case via the community portal: https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992 

OR 

reach out via Live chat which is faster: https://community.qlik.com/t5/Support/ct-p/qlikSupport 

Vinay_B_0-1663949316518.png

I hope this helps. Let me know if any assistance is required.

Vinay

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!

View solution in original post

1 Reply
Vinay_B
Support
Support

Hi @JUVA 

It seems like your account needs to be updated with the required permission. Please reach out to our Customer support team along with your colleague email who has access to the partner portal so that they can validate and assign the required permissions. 

You can create a case via the community portal: https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992 

OR 

reach out via Live chat which is faster: https://community.qlik.com/t5/Support/ct-p/qlikSupport 

Vinay_B_0-1663949316518.png

I hope this helps. Let me know if any assistance is required.

Vinay

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!