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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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fcesarei
Partner - Contributor
Partner - Contributor

Installation error Nprinting

 

Hi,

Ive tried installing Nprinting Server May 2022 SR3 on Windows 10 Pro

I've followed the steps at the below link 

https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/Installing-qlik...

fcesarei_0-1675242081121.png

 


 

But each time i try the installation wizard conducts a rollback .

 Any suggestions?

 

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1 Solution

Accepted Solutions
Frank_S
Support
Support

Although it could work on a Windows 10 machine, it is actually not a supported platform.

Requirements

The hardware requirements listed on this page are for configurations where each Qlik NPrinting component is installed on a different computer. If you install more than one component on the same computer, the minimum hardware requirements increase.

  • Platforms:
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2022 (as of May 2022 SR1)

Use a Windows server as you suggested should solve it.

 

Kind regards...

Please remember hit the 'Like' button and make helpful answers as 'Solution Accepted'... Cheers!

View solution in original post

4 Replies
Lech_Miszkiewicz

Well, 

I am not sure why you have linked steps from NPrinitng 2019 when installing NPrinitng May 2022.

  1. Looking at requirements I dont see Windows 10 as supported: https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/System-requirem...
  2. Despite not being officially supported I was able to install NPrinting server on Windows 10 machine (my laptop), so looking at the logs it seems that MSI packages cannot be installed. This can be due to:
    1. insufficient privileges (do you have admin rights)?
    2. does NPrinting service account have admin rights?
    3. do you have anti-malware/anti virus blocking installation?
    4. What else can prevent it from installing in your environment?

Bottom line is - on standard Windows 10 machine this can be done but you still need to meet all other requirements from documentation

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
fcesarei
Partner - Contributor
Partner - Contributor
Author

Thanks for the answer, on my pc is installed a company antivirus that I can not change. Now I’m trying on a vm with windows server

Frank_S
Support
Support

Although it could work on a Windows 10 machine, it is actually not a supported platform.

Requirements

The hardware requirements listed on this page are for configurations where each Qlik NPrinting component is installed on a different computer. If you install more than one component on the same computer, the minimum hardware requirements increase.

  • Platforms:
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2022 (as of May 2022 SR1)

Use a Windows server as you suggested should solve it.

 

Kind regards...

Please remember hit the 'Like' button and make helpful answers as 'Solution Accepted'... Cheers!
David_Friend
Support
Support

@fcesarei please mark Frank's post as the solution if that helped, thanks!