NPrinting Designer Nov18: Preview of Excel-Report is empty

[Dataman]

Hi 

when creating an Excel-Report in NPrinting Designer the preview of the report is empty.
Preview with "PixelPerfect" works with no Issues.

Excel-Version 1808.

Thanks for your help.

Kind regards

Dataman

[pradosh_thakur]

When you say empty is it with no data or is it completely blank?

Just try to write some static text and see the preview, check if it comes.

[Dataman]

The report is completely blank. Static text is also not visible.

[Dataman]

I have analysed the problem in more detail and have noticed the following:

NPrinting Designer saves the XLS file at startup under "C:\Users\user1\AppData\Local\Temp\954629fe154b4b8f81535131c746bd0a".

When creating a preview, this file is not overwritten, but a new file is created under "C:\Users\user1\Documents". This means that the file in the temp directory is no longer up-to-date. But the preview shows the "old" file.

When saving in NPrinting, however, the "old" XLS file is sent to the server.

Does anyone have an idea? Unfortunately I don't have the possibility to change any paths in NPrinting-Designer.

Update1: This error does not occur when Word reports are generated. In difference to Excel reports, Word reports are not stored under Documents.

Update2: In difference to Word-reports the Path of the Excel-Reports changes after starting the preview. 
In VBA the path (Thisworkbook.Path) of Excel-Reports change as described above. 
By previewing Word-Reports, there is no change of "Thisdocument.Path".

[renuka_sasikumar]

I am also facing the same issue, did you got any solution for this.