Support

Hi everyone, Want to stay a step ahead of important Qlik support issues? Then sign up for our monthly webinar series where you can get first-hand insights from Qlik experts. The Techspert Talks session from October was our first public Visualization Day! But wait, what is it exactly?Techspert Talks is a free webinar held on a monthly basis, where you can hear directly from Qlik Techsperts on topics that are relevant to Customers and Partners today. In this session, we will cover: Future Visualization Updates New Layout Container Dynamic Linking with Bookmarks Click on this link to see the presentation ...View More

Welcome to September's Qlik Data Integration newsletter. Each month, we cover one endpoint and share our top resources, best practices, release updates and upcoming webinars. Subscribe to theQlikData Integrationtopic to be notified of future editions! Index WebinarResource HighlightsQlik Replicate November 2023 and FIPSKnowledgebase ArticleEndpoint Spotlight: DB2New Issues ReportedTips!Best PracticeRelease UpdatesFixesUpcoming EnhancementsTroubleshooting tipsAnalyze Qlik Replicate LogsQlik Replicate End of Life Versions Webinar Book your calendar for the upcoming Q&A with Qlik: Qlik Replicate Sources and TargetsQ&A sessionscheduled forOctober 24th at 10:00 AM EDT. It is a live Q&A session with a panel of Qlik experts. Bring your questions, and we do our best to answer them. Resource Highlights Qlik Replicate November 2023 and FIPS The November 2023 release of Qlik Replicate is not yet FIPS compliant. If you require a compliant environment, remain on the already FIPS compatible versions. See Qlik Replicate November 2023 and FIPS: Release not yet FIPS compliantfor details. Knowledgebase Article Endpoint Spotlight: DB2 Find our latest knowledge base articles for DB2 endpoints. New Issues Reported Qlik Replicate and R4Z after upgrade to 2023.5 SP02: additional download requiredThe Qlik Replicate service pack 02 release for 2023.5 includes old R4Z installation files from the previous SP01 build. To upgrade the R4Z component, additional files need to be downloaded and installed. See Qlik Replicate and R4Z after upgrade to 2023.5 SP02: additional download requiredfor details. SQL0551N The statement failed because the authorization ID does not have the required authorization or privilege to perform the operation.Qlik Replicate with a DB2 z/OS source endpoint (using R4Z) displays authorization and privilege errors. SeeQlik Replicate DB2 z/OS - [SOURCE_CAPTURE ]E: RetCode: SQL_ERROR SqlState: 42501 NativeError: -551 Message: [IBM][CLI Driver][DB2] SQL0551Nfor more information and how to resolve the issue. Tips! R4Z Db2 mainframe install is completed but no Changes are coming throughCheck that the Tables you wish to be performing CDC replication upon, have been "turned on" for capturing the changes from the DB2 z/OS Logs. SeeQlik Replicate: R4Z DB2z No CDC coming throughfor details. Qlik Replicate DB2 z/OS task may stop/fail withR4DB2: ALL CB ENTRIES ARE IN USEThis means that a task is trying to start, but the maximum number of R4Z Control Blocks (in the R4Z CDC service environment on the mainframe) is in use. Find the resolution in Qlik Replicate: DB2 z/OS R4Z [SOURCE_CAPTURE ]W: R4DB2: ALL CB ENTRIES ARE IN USE. Best Practice Match R4Z and Qlik Replicate versionsThe Qlik Replicate and R4Z versions you install must be part of the same release, which can either be an initial release or a patch/service release. This means that if you upgrade Qlik Replicate, you must also upgrade your R4Z installation (to the version that correlates with the Qlik Replicate release you are installing), unless it has the same build number as your currently installed R4Z. Note that despite being part of the same release, the Qlik Replicate and R4Z build numbers (reflected in their file names) might not be the same. For example, Qlik Replicate May 2022 SR2 includes the following files: QlikReplicate_2022.5.0.499_X64.zip (the Replicate installer) QlikReplicate_2022.5.0.290_r4z.zip (the R4Z installer). How to avoid WLM tasks being cancelled due to Work Load Manager Policy settingsWhen installing and using the DB2 z/OS endpoint in Qlik Replicate, WLM tasks on the mainframe may get cancelled. There are multiple root causes for this, but a common one can be addressed by reviewing the execution priority (WLM settings).See Qlik Replicate and R4Z: Best practice to ensure DB2 z/OS Workload Manager (WLM) tasks are not cancelledfor details. Release Updates Fixes Qlik Replicate May 2023 Patch 3 ID:RECOB-7408Type: IssueComponent/Process: IBM DB2 for z/OS SourceDescription: The capture process would not recover from a communication error in the metadata connection. ID:RECOB-7385Type: IssueComponent/Process: IBM DB2 for z/OS SourceDescription: The following ambiguous warning message would sometimes be issued when resuming a task:Transaction <> was committed after the Full Load started and the BEGIN TRANSACTION statement was not captured.ID: RECOB-7220Type: IssueComponent/Process: DB2 z/OS SourceDescription: DB2 would sometimes abend in a data sharing environment when tasks moved back and forth between LPARs. Qlik Replicate May 2023 Patch 2ID: RECOB-7311Type: EnhancementComponent/Process: IBM DB2 for z/OS TargetDescription: Performance was improved when using the zload utility to load files. ID: RECOB-7146Type: IssueComponent/Process: IBM DB2 for z/OS TargetDescription:The task log would display the following incorrect warning when replicating from IBM DB2 on z/OS 13.1 (which is certified):Replicate has not been certified to work with DB2 z/OS version '13.01.0005', and therefore any issues you may encounter with this version are not covered by your license agreement. ID: RECOB-7114Type: IssueComponent/Process: IBM DB2 for z/OS TargetDescription: The R4Z DO4GRANT JCL was updated to grant the R4Z user permissions on the SYSIBM.SYSTABLEPART and SYSIBM.SYSPARMS tables. Upcoming Enhancements Qlik Replicate November 2023 IR Expose stream buffer tuning parameters in task settings (Replicate & QEM - Expose stream buffer tuning parameters in task settings) Confluent Schema Register using BOTH authentication methods (Public Key + Username & password) Snowflake - Support Transactions in Upsert Mode Boolean Data Type support for PG sources and Bit support for SQL Server targets Google BigQuery - Secure current authentication (no longer have credential files on customer file system) Aurora PostgreSQL source - without the "superuser" role certification Azure Database for MySQL Flexible Server - Source & Target Certification MariaDB 10.6 to 10.11 versions on MySQL - certification MariaDB 10.6 version on Amazon RDS - certification Google Cloud SQL for MSSQL Source endpoint Databricks 12.2 LTS Certification Databricks Serverless SQL warehouse certification Troubleshooting tips Analyze Qlik Replicate Logs An evergreen pair of articles helps you read and analyze Qlik Replicate log files: How to analyze a Qlik Replicate logList of the error types in Qlik Replicate Qlik Replicate End of Life Versions Version Release Date End of Support Date Qlik Replicate May 2023 May 9, 2023 May 9, 2025 Qlik Replicate November 2022 November 8, 2022 November 8, 2024 Qlik Replicate May 2022 May 10, 2022 May 10, 2024 Qlik Replicate November 2021 November 8, 2021 November 8, 2023 Qlik Replicate May 2021 May 11, 2021 May 11, 2023 Qlik Replicate November 2020 November 10, 2020 November 30, 2022 Qlik Replicate April 2020 (6.6) April 16, 2020 April 30, 2022 Qlik Replicate 6.5 November 14, 2019 November 30, 2021 Qlik Replicate 6.4 April 1, 2019 April 14, 2021 Qlik Replicate 5.5 August 1, 2017 November 30, 2020 For more information, see Qlik Product Lifecycles. ...View More

Edited 20th November 2023: CVE number updated.Edited December 1st 2023: Added November 2023 IR release Hello Qlik Users, A security issue in Qlik Sense Enterprise for Windows has been identified, and patches have been made available. Details can be found in the Security Bulletin Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-48365). Today, we have released eight service releases across the latest versions of Qlik Sense to patch the reported issues. All versions of Qlik Sense Enterprise for Windows prior to and including these releases are impacted: August 2023 Patch 1 May 2023 Patch 5 February 2023 Patch 9 November 2022 Patch 11 August 2022 Patch 13 May 2022 Patch 15 February 2022 Patch 14 November 2021 Patch 16 No workarounds can be provided. Customers should upgrade Qlik Sense Enterprise for Windows to a version containing fixes for these issues. The listed fixes also address CV-2023-41266 and CVE-2023-41265 (link). November 2023 IR August 2023 Patch 2 May 2023 Patch 6 February 2023 Patch 10 November 2022 Patch 12 August 2022 Patch 14 May 2022 Patch 16 February 2022 Patch 15 November 2021 Patch 17 This issue only impacts Qlik Sense Enterprise for Windows. Other Qlik products including Qlik Cloud and QlikView are NOT impacted. All Qlik software can be downloaded from our official Qlik Download page (customer login required). Follow best practices when upgrading Qlik Sense. Qlik provides patches for major releases until the next Initial or Service Release is generally available. See Release Management Policy for Qlik Software. Notwithstanding, additional patches for earlier releases may be made available at Qlik’s discretion. The information in this post and Security Bulletin Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-48365)is disclosed in accordance with our published Security and Vulnerability Policy. Clarifications and Frequently Asked Questions: What can be done to mitigate the issue? No mitigation can be provided. An upgrade should be performed at the earliest. As per Qlik's best practices, the proxy should not be exposed to the public internet, which reduces theattack surface significantly. What authentication methods are affected? All authentication methods are affected. Are environments with HTTP disabled impacted? Environments will be affected regardless if HTTP or HTTPS are in use. These vulnerabilities affect the HTTP protocol overall, meaning even if HTTP is disabled, the environment remains vulnerable. These attacks don’t rely on intercepting any communication, and therefore, are indifferent whether the HTTP communication is encrypted or not. Kind regards, and thank you for choosing Qlik, Qlik Global Support ...View More

Don't miss our previous Q&A with Qlik! Hear from our panel of experts to help you get the most out of your Qlik experience. Let our Qlik experts offer solutions to common issues encountered with Qlik Cloud Reporting, best practices, and important configuration settings. SEE THE RECORDING HERE Qlik Global Support ...View More

Hello Qlik Users, Beginning October 10, 2023, access to the tenant recovery URL for tenants (https://<tenant name>.<region>.qlikcloud.com/login/recover) will be restricted to the Service Account Owner of the tenant. This update is performed on all Qlik Cloud tenants to handle circumstances in which the service account owner for a tenant was changed or will be changed. If you are using the recovery login URL to access your tenant regularly, we recommend you use the standard login URL for your tenant (https://<tenant name>.<region>.qlikcloud.com/login) instead. You cannot access the tenant through the recovery login after October 10, 2023. Thank you for choosing Qlik,Qlik Support ...View More

We understand that when you encounter issues or have questions, you need quick and convenient access to assistance. That's why we're thrilled to introduce our latest beta enhancement: In-Product Support Chat for Qlik Cloud Administrators. We're taking customer support to the next level by making it more accessible and user-friendly. Whether you're a seasoned pro or a new administrator, getting the help you need is easier than ever. You'll find our Support Chat right under the Resource Center in your cloud tenant: Whether it's troubleshooting technical issues, getting guidance on using our features, or simply asking a question, our always-learning chatbot is at your service 24/7. Or you can be easily connected to our support team to provide you with personalized assistance tailored to your specific needs, Monday-Friday. We’re excited to embark on this journey with you. Please be sure to share feedback on your chat experience at the end of each conversation so we can continuously make improvements. Thank you for choosing Qlik, we look forward to chatting with you! If you have any questions about our new in-product Support, don’t hesitate to reach out. Sincerely, Qlik Global Support ...View More

Hello Qlik Users, As previously announced, the Blendr.io platform will be sunset and all access to the platform will be discontinued on its Retirement Date, July 11, 2024. Customers with existing active subscriptions can continue renewing their subscriptions prior to theRetirement Date. However, please note that all subscriptions, including renewals, willautomatically end on the Retirement Date.All existing Blendr.io platform customers have received notice of the Retirement Date as of January 11, 2023. Due to the platform’s retirement, no new platform updates, except for patches for security issues, will be made. However, customers with existing active subscriptions can still reach out to Qlik Support in the event of interruptions in the platform’s service or if an active automation is no longer working. Please note that Qlik Support is not available for new automations built by customers. Further, connector development work will not be provided for new block or connector requests. Please keep in mind that Qlik is not responsible for updating the platform due to changes in any third-party vendor’s API. We appreciate your long-standing support of Qlik/Blendr.io.For Qlik Cloud customers, you can achieve the same results with our Qlik Application Automation capabilities. Explore more about this feature here. Please contactyourQliksales representative,the product team, orQlik Customer Supportif you have any questions. ...View More

Hi everyone, Want to stay a step ahead of important Qlik support issues? Then sign up for our monthly webinar series where you can get first-hand insights from Qlik experts.The Techspert Talks session from September looked at Migrating NPrinting to Qlik Cloud Reporting. But wait, what is it exactly?Techspert Talks is a free webinar held on a monthly basis, where you can hear directly from Qlik Techsperts on topics that are relevant to Customers and Partners today. In this session we will cover: What Qlik Cloud Reporting can do Alerts and Subscriptions Migration process Click on this link to see the presentation ...View More

Welcome to August's Qlik Data Integration newsletter. Each month, we cover one endpoint and share our top resources, best practices, release updates and upcoming webinars. Subscribe to theQlikData Integrationtopic to be notified of future editions! Index Resource HighlightsReminder! Qlik Replicate Endpoint RetirementKnowledgebase ArticleEndpoint Spotlight: DatabricksNew Issues ReportedTips!Release UpdatesFixesUpcoming EnhancementsTroubleshooting tipsAnalyze Qlik Replicate LogsQlik Data Integration Product End of Life Versions Resource Highlights Reminder! Qlik Replicate Endpoint Retirement As of July 31st, 2023, the following endpoints have been retired: Source Endpoints: HP Non-Stop Source Open VMS RMS Source Hadoop Source Target Endpoints: MapR Target MapR Streams Target MS APS PDW Target SAP Sybase IQ Target HP Vertica Target Actian Vector Target Netezza Target Pivotal Greenplum Target SeeRetirement for Specific Qlik Replicate Endpointsfor details. Knowledgebase Article Endpoint Spotlight: Databricks Find our latest knowledge base articles for Databrick endpoints. New Issues Reported Error SSL_connect: wrong version number when using Databricks Lakehouse (Delta) as target Find the resolution in Qlik Replicate with Databricks Lakehouse (Delta) as target: Error SSL_connect: wrong version number. Performing operations in transactions apply mode is not supported with Databricks Lakehouse (Delta) as target TheApply Changesreplication mode supports tables with a Primary Key only. For solutions seeQlik Replicate with Databricks Lakehouse (Delta) as target: Performing operations in transactions apply mode is not supported in log. Table is failing on full load when loading into Microsoft Azure Databricks Delta Target Find the resolution inQlik Replicate: Table is failing on full load when loading into Microsoft Azure Databricks Delta Target. Qlik Replicate Server crashes when browsing databases in Microsoft Azure Databricks Target ClickingBrowsein the database endpoint settings of a Microsoft Azure Databricks target crashes the Qlik Replicate server.Find the resolution inQlik Replicate Server crashes when browsing databases in Microsoft Azure Databricks Target. Tips! Qlik Replicate and Databrick Unity Catalog feature flag support Qlik Replicate added support for Databricks Unity Catalog using feature flag from 2022.11 SP02. SeeQlik Replicate added support for Databricks Unity Catalog using feature flag from 2022.11 SP02for details. Qlik Replicate: Databricks Operations per second is over the account limit Qlik Replicate tasks may fail with Operations per second is over the account limiterrors. Find the resolution in Qlik Replicate: Databricks Operations per second is over the account limit. Best Practice:Qlik Replicate: Databricks Delta Wstring data type truncation Starting withDatabricks Delta Driver version to 8.x and above, Varchar data type will be used for strings. Varchar data type is no longer limited by this character size so no truncation will occur when Wstring data type is used with limits higher than 255 characters. Release Updates Fixes Qlik Replicate May 2023 patches Component/Process: Databricks (Cloud Storage) Description: When reconnecting after recoverable error on uploading file, the last file does not get uploaded, resulting in missing data. Component/Process: Databricks Lakehouse (Delta) Description: When using merge, if one of the columns in a Unique Index was NULL the changes would not be applied correctly. The issue was resolved using a Feature Flag at task and server level. Upcoming Enhancements Qlik Replicate August 2023 IR New Confluent Endpoint (based on Kafka) S3 authentication support with AWS IAM Roles Anywhere on S3/Redshift endpoints Ability to Set Isolation Level on ODBC with CDC (Ability to Set Isolation Level on ODBC with CDC) Qlik Replicate November 2023 IR Expose stream buffer tuning parameters in task settings (Replicate & QEM - Expose stream buffer tuning parameters in task settings) Confluent Schema Register using BOTH authentication methods (Public Key + Username & password) Snowflake - Support Transactions in Upsert Mode Boolean Data Type support for PG sources and Bit support for SQL Server targets Google BigQuery - Secure current authentication (no longer have credential files on customer file system) Aurora PostgreSQL source - without the "superuser" role certification Azure Database for MySQL Flexible Server - Source & Target Certification MariaDB 10.6 to 10.11 versions on MySQL - certification MariaDB 10.6 version on Amazon RDS - certification Troubleshooting tips Analyze Qlik Replicate Logs An evergreen pair of articles helps you read and analyze Qlik Replicate log files: How to analyze a Qlik Replicate logList of the error types in Qlik Replicate Qlik Data Integration Product End of Life Versions Qlik Release Qlik Replicate / Enterprise Manager End of Support Date Qlik Compose End of Support Date February 2021 November 2020 SR1 November 2022 February 2021 February 2023 May 2021 May 2021 May 2023 May 2021 May 2023 August 2021 May 2021 SR1 May 2023 August 2021 August 2023 November 2021 November 2021 November 2023 November 2021 November 2023 For more information, see Qlik Product Lifecycles. ...View More

September 13th at 8:30 EST / 14:30 CET

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Edited August 30th, 15:55 CET: Added clarification on older Qlik Sense Enterprise on Windows versionsEdited August 31st, 13:10 CET: Added clarification on possible workarounds (none exist) as well as information regarding what authentication methods (all) are affected and that HTTPandHTTPS are impactedEdited November 21st, 8:40 CET: Added clarification to apply thelatestpatches Hello Qlik Users, Two security issues in Qlik Sense Enterprise for Windows have been identified and patches made available. Details can be found in Security Bulletin Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-41266, CVE-2023-41265). This announcement from August 2023 and the mentioned releases only cover CVE-2023-41266 and CVE-2023-41265. Apply the most recent patches as documented in Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-48365)(September 2023), which resolve CVE-2023-48365 as well. Today, we have released five service releases across the latest versions of Qlik Sense to patch the reported issues. All versions of Qlik Sense Enterprise for Windows prior to and including these releases are impacted: May 2023 Patch 3 February 2023 Patch 7 November 2022 Patch 10 August 2022 Patch 12 All prior versions of Qlik Sense Enterprise on Windows are affected, including releases such as May 2022, February 2022, and earlier. While no patches are currently listed for these versions, Qlik is actively investigating the possibility of patching older releases. No workarounds can be provided. Customers should upgrade Qlik Sense Enterprise for Windows to a version containing fixes for these issues. August 2023 IR released today already contains the fix. August 2023 Initial Release May 2023 Patch 4 February 2023 Patch 8 November 2022 Patch 11 August 2022 Patch 13 This issue only impacts Qlik Sense Enterprise for Windows. Other Qlik products including Qlik Cloud and QlikView are NOT impacted. All Qlik software can be downloaded from our official Qlik Download page (customer login required). Follow best practices when upgrading Qlik Sense. The information in this post and Security Bulletin Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-41266, CVE-2023-41265)are disclosed in accordance with our published Security and Vulnerability Policy. Clarifications and Frequently Asked Questions: What can be done to mitigate the issue? No mitigation can be provided. An upgrade should be performed at the earliest. As per Qlik's best practices, the proxy should not be exposed to the public internet, which reduces theattack surface significantly. What authentication methods are affected? All authentication methods are affected. Are environments with HTTP disabled impacted? Environments will be affected regardless if HTTP or HTTPS are in use. These vulnerabilities affect the HTTP protocol overall, meaning even if HTTP is disabled, the environment remains vulnerable. These attacks don’t rely on intercepting any communication, and therefore, are indifferent whether the HTTP communication is encrypted or not. Kind regards, and thank you for choosing Qlik, Qlik Global Support ...View More

We are pleased to announce new capacity model pricing for Qlik Analytics. The new pricing model is an extension of the capacity functionality we introduced earlier this year for data integration. We believe this pricing model aligns with modern customer expectations and will: Provide more predictability as you plan deployments Make it easier to take advantage of available capabilities in Qlik Cloud Give more flexibility to organizations wanting to expand analytics usage Today, we offer three capacity pricing tiers: Standard, Premium, and Enterprise. You can find additional details on our website Qlik Cloud® Analytics Plans & Pricing With the Qlik Cloud capacity model, the primary value meter is Data for Analysis or Data Moved, except for Qlik Cloud Analytics Standard where Full Users is the value meter. See in detail what it means here: Subscription value meters Additionally, we understand the importance of Qlik Cloud administrators to monitor their tenants' data consumption. Therefore, we are pleased to introduce: A monitoring dashboardLocated in the home pane of the Management Console, this overview provides a summary of user allocations, data capacity consumption, reports, and other capacity-based resources to understand your usage. A specialized Qlik Sense ApplicationFor more in-depth analysis, a detailed consumption report is delivered in a Qlik Sense Application allowing you to further understand how your organization uses Qlik Cloud.For more information on how to deploy the report, please see our Qlik Help for details: Monitoring usage with detailed consumption reports. Additional resources: Capacity Pricing and Usage Telemetry in Qlik Cloud available Qlik Cloud® Analytics Plans & Pricing Qlik Cloud Analytics specifications and capacity Subscription value meters Monitoring resource consumption Monitoring usage with detailed consumption reports Thanks for choosing Qlik! Qlik Global Support ...View More

Qlik Data Gateways Upgrade is Required by September 15 Due to planned certificate maintenance in Qlik Cloud, customers must upgrade their Data Gateway installations by September 15. If you are on version 1.3.2 or earlier, you must upgrade to the latest major version to continue using the Direct Access gateway by September 15. Setting up Qlik Data Gateway - Direct Access | Qlik Cloud Help To continue using the Data Movement gateway, customers must upgrade to the latest version2022.11.74.Please see the documentation below for more details on upgrading: Direct Access gateway upgrade instructions Data Movement gateway upgrade instructions Please contact Qlik Support if you have any issues with the upgrade:How to Contact Qlik Support ...View More

Hello Qlik users, We want to inform you about upcoming weekend maintenance (August 11th, 2023, at 1 pm ET/5 pm GMT to August 14th, 2023 at 1 am ET/5 am GMT. Please note that during this period, there will be a brief impact on the ability of new customer accounts to access the community support spaces and create cases for critical issues. Existing Customers Unaffected: We want to reassure our existing customers that this maintenance will not affect your ability to create cases. You can continue to access our support services without interruption. Please also be aware that automated emails will be turned off for this period for all customers, so you may not receive automated updates on your cases. Please be patient as our engineers will try to reach out you manually by phone or by their personal email. Assistance During Maintenance: If you are a new customer needing urgent support during this maintenance window, please reach out directly to our support team at Support@qlik.com. We understand the importance of addressing critical issues promptly and are here to assist you. We appreciate your understanding and patience as we work to bring you an even better Qlik experience. Best, Qlik Global Support ...View More

Welcome to Qlik, we’re excited to have you onboard and can’t wait to see how our solutions will help achieve your data and analytics goals. Ready to take the first step? Start Here! We’ve gathered the essential resources for you to follow and set up your own tenant along the way. With comprehensive implementation steps, a Go Live Checklist, and training recommendations for your end users, we’ll guide you through getting your environment up and running for your organization. Log into Qlik Continuous Classroom with your Qlik Account to access this free, curated onboarding content for Qlik Cloud Admins. If you need help as you get started, chat with our Support Engineers 24/5. Happy learning! Qlik Customer Success ...View More

Don't miss our previous Q&A with Qlik! Pull up a chair and chat with our panel of experts to help you get the most out of your Qlik experience. Let our Qlik experts help you navigate and better understand how to get started finding data insights with Qlik Cloud. We discussed where to find things, how to load data, easy ways to start building apps and share your discoveries. SEE THE RECORDING HERE Qlik Global Support ...View More

This is our second monthly Qlik Data Integration newsletter. Each month, we cover one endpoint and share our top resources, best practices, release updates and upcoming webinars. Subscribe to theQlikData Integrationtopic to be notified of future editions! Index Resource HighlightsWebinarsKnowledgebase ArticlesRetiring Qlik Replicate EndpointsAnalyze Qlik Replicate LogsEndpoint Spotlight: SQL ServerNew Issues ReportedTips!Release UpdatesFixesEnhancementsNew ReleasesQlik Data Integration Product End of Life Versions Resource Highlights Webinars (Update) Book your calendar for the upcoming Q&A with Qlik: New to Qlik CloudQ&A sessionscheduled forAugust 15th at 10:00 AM EDT. It is a live Q&A session with a panel of Qlik experts. Bring your questions, and we do our best to answer them. Explore Qlik Support's recorded Techspert webinar series on-demand or visit ourYouTube Channelto discover more! Techspert Talks Q&A with Qlik Knowledgebase Articles Retiring Qlik Replicate Endpoints As of July 31st, 2023, the following endpoints will be retired: Source Endpoints: HP Non-Stop Source Open VMS RMS Source Hadoop Source Target Endpoints: MapR Target MapR Streams Target MS APS PDW Target SAP Sybase IQ Target HP Vertica Target Actian Vector Target Netezza Target Pivotal Greenplum Target SeeRetirement for Specific Qlik Replicate Endpointsfor details. Analyze Qlik Replicate Logs An evergreen pair of articles helps you read and analyze Qlik Replicate log files: How to analyze a Qlik Replicate logList of the error types in Qlik Replicate Endpoint Spotlight: SQL Server Find our latest knowledge base articles for SQL Server endpoints. New Issues Reported Qlik Replicate Task logs a warning: ]W: MS-REPLICATION is not enabled for table Find the resolution inQlik Replicate Task logs a warning: ]W: MS-REPLICATION is not enabled for table. Qlik Replicate: [SQL Server]Login failed The behavior began after an upgrade to Qlik Replicate version 2022.11 or later.Find the resolution inQlik Replicate: [SQL Server]Login failed after an upgrade to Qlik Replicate 2022.11 or later. Tips! Qlik Replicate Red Hat 8 SQL Server Source fails TCP Provider: Error code 0x2746 Qlik Replicate 2022.5 fails to connect to SQL Server Source Endpoint when connecting from Red Had Linux 8 using the libmsodbcsql-17.10.so.1.1 or libmsodbcsql-17.6.so.1.1. Qlik Replicate Red Hat 8 SQL Server Source fails TCP Provider: Error code 0x2746for details. Qlik Replicate: SQL Server idle connections closed Inactive TCP/IP connections to SQL Server can sometimes be closed by your router or firewall. This will give your task a recoverable environmental error. Parameters in the Windows Registry can be set to send transmissions for the connection to keep it active. For more information, seeQlik Replicate: SQL Server idle connections force closed. Best Practice:Qlik Replicate: SQL replication jobs If you use a non-sysadmin account to replicate data from SQL Source, then the DBA must update the owner of all SQL Server jobs belonging to ‘REPL%’ category to the SA account.Qlik Replicate will not create or manage any of the SQL Agent jobs. Best Practice:SQL Server Source - Rebuild Index Best Practices and Recommendations Release Updates Fixes Qlik Replicate May 2023 SP1 Type: Issue Component/Process: Microsoft Azure SQL (MS-CDC) and Microsoft SQL Server (MS-CDC) targets Description: The task would fail when DB_ID() returned a different value than database_id in sys.databases. The issue was resolved using an internal parameter. Type: Issue Component/Process: Microsoft SQL Server Source Description: An online transaction log is read sometimes slow, add an internal property to control the number of rows being read in one request. Type: Issue Component/Process: SQL Server Source Description: sp_repldone truncation prevention does not work with specific collation Type: Issue Component/Process: Transformation Description: A transformation expression that separates keywords by a new line, cannot be executed causing SQLite errors. Type: Issue Component/Process: MySql Source Description: When NOT NULL column is defined as AUTOINCREMENTED, it is exposes as NULLABLE. Type: Issue Component/Process: MySQL Source Description: When replicating a high volume of data, starting the task or retrieving the table list would take an excessively long time or get stuck. The issue was resolved using an internal parameter. Enhancements Qlik Replicate August 2023 SR New Confluence Endpoint (based on Kafka) Qlik Replicate November 2023 IR Expose stream buffer tuning parameters in task settings as per ideation request:Replicate & QEM - Expose stream buffer tuning parameters in task settings Confluent Schema Register using BOTH authentication methods (Public Key + Username & password) MariaDB new version certifications New Releases (Updated) Available on the Download Page Qlik Replicate 2022.11 SP06 Qlik Enterprise Manager 2022.11 SP06 Qlik Data Integration Product End of Life Versions Qlik Release Qlik Replicate / Enterprise Manager End of Support Date Qlik Compose End of Support Date February 2021 November 2020 SR1 November 2022 February 2021 February 2023 May 2021 May 2021 May 2023 May 2021 May 2023 August 2021 May 2021 SR1 May 2023 August 2021 August 2023 November 2021 November 2021 November 2023 November 2021 November 2023 For more information, see Qlik Product Lifecycles. ...View More

We are pleased to introduce the first major launch of over 20 connectors for Qlik Cloud Data Integration enabling you to leverage both full and incremental data load from these popular Cloud Application sources. For this release you will find below connectors made available to you: Adobe Analytics Oracle Netsuite Shopify Coupa Pendo SuccessFactors Google 360 Analytics V4 Percipio (Skillsoft) Sugar CRM Jira Qualtrics SurveyMonkey Marketo Salesforce Twitter Microsoft Dynamic 365 CRM SAP Concur WorkDay Microsoft Azure Active Directory ServiceNow Zuora How to start using the feature: These connectors will be tagged as Preview and access will need to be requested via your Qlik Customer Success Manager or Qlik Support providing your tenant details and the connectors you are interested in using. A requirement is to have set-up Data Gateway - Data Movement. For more information, see  Qlik Data Gateway - Data Movement overview. Once this is done you will need to: Connect to a SaaS application. Select your processing (Reload and Compare vs Change Data Capture). Scan the data for metadata generation. Add datasets to the metadata. Reload metadata More detailed instructions are available on our help site. Additional resources: SaaS in 60 - New Cloud Application Sources in Qlik Cloud Data Integration (Video) Walkthrough: Cloud Application Sources - Qlik Cloud Data Integration (Video) Thanks for choosing Qlik! Qlik Global Support ...View More

Update April 18th 2024: As of April 2024, the Twitter Connector will be permanently removed from Qlik Sense SaaS. The removal from Qlik Sense client-managed is scheduled for the August 2024 release, and the removal from the standalone Qlik Web Connector is targeted for fall 2024. There are currently no plans to introduce a new Twitter Connector, although this was previously the intention. Twitter has changed the structure for the available API access levels and removed broader access to analytics via Twitter API v1.1. Due to this change, the Qlik Sense connector forTwitterhas recently stopped working. The Twitter API v2 is now required, but the current Qlik connector only supports API v1.1. Additionally, Qlik has managed a common Twitter App for all users’ authentications, which with this change can no longer be used to support the requests made via the connector. Qlik will introduce a new connector against the Twitter API v2.This new connector will support customer-managed Twitter Apps, allowing you to acquire the API access level specific to your needs and access the analytics data with your own account. Consequently, there will be no API access provided by Qlik. Unfortunately, this means that the current connector for Twitter will be deprecated, and it will be removed from Qlik Cloud Analytics. It will also be removed from Qlik Sense Enterprise on Windows in the August 2023 release and the standalone Qlik Web Connectors package in December 2023. You can find detailed information about the Twitter access levels and versions in theGetting startedpage in the Twitter developer portal. There is also aStep-by-step guide to making your first request to the new Twitter API v2, which explains how to manage and create a Project and connect an App within your Twitter account. Thanks for choosing Qlik!Qlik Global Support ...View More

Starting from the week ofAugust 14th 2023, Qlik Cloud Analytics will no longer be able to utilize non-supported Microsoft SQL data sources. This affectsMicrosoft SQL Server 2012 and earlier. Microsoft SQL Server 2012 and earlier are not supported by Microsoft (seeSQL Server lifecycle dates). If you are unclear which version of SQL Server you have, use one of the methods described inthis Microsoft article. Upcoming Changes Qlik Cloud Analytics is performing a required security update in August 2023, resulting inno accessto Microsoft SQL Server 2012 or earlier. This update will also result in no support for TLS version 1.1 and earlier as well as any deprecated cryptographic functions. Additional Information While client-managed and standalone web connectors are not directly affected by this change, they do not support outdated versions of Microsoft SQL Server, such as MS SQL 2012. See Supported Microsoft SQL Server versions. For additional information, see Outdated, out of support versions of Microsoft SQL Server and Qlik Cloud Analytics. Thanks for choosing Qlik! Qlik Global Support ...View More