NPrinting & Excel

[alanw58]

Customer using NP 20.0.2.0. All appears installed correctly. When they go into NP Designer & try to create a new report (or look at an existing one) it says:

"Qlik NPrinting Designer can't find a supported reporting template editor for the file xyz.xlsx. Error message: Call was rejected by callee"

They say they're definitely using Excel on the client machine - not Office 365.

Any ideas?

[Frank_S · Accepted solution]

Please check the following article for possible solutions and workarounds.

• https://community.qlik.com/t5/Knowledge/Qlik-NPrinting-can-t-find-supported-reporting-template-edito...

Kind regards...

[alanw58]

Thanks… I tried but couldn’t find anything on Community… pleased it’s Microsoft that’s the problem & not Qlik 😊