Talend Administration Center Application is going to frozen state and unable to open/load the application from the browser until the services are restarted.

From the logs the error message displays as below:

INFO [Catalina-utility-1] org.apache.catalina.core.StandardContext.reload Reloading Context with name [/tac8] has started.
INFO [main] org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instanceorg.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [/data/talend/tomcat/conf/Catalina/localhost/tac8.xml] has finished in [26,138] ms.

Resolution

In <TalendAdministrationCenterInstallation>\apache-tomcat-xx.x.xx\conf>tac8.xml（server.xml）file, need to change the parameter reloadable from "true" to "false" as given below.

From

<Context docBase="/data/talend/apps/tac8.war" reloadable="true" />

to

<Context docBase="/data/talend/apps/tac8.war" reloadable="false"/>

This configuration line in Talend Administration Center refers to the Tomcat configuration used by Talend Administration Center to define the deployment settings for the web application.

Please make sure to stop the services before doing any changes.

Cause 

This performance issue is probably caused by the configuration setting of parameter reloadable in Tomcat server.xml file. When it is set to true, Tomcat will monitor changes in class files and JAR files in the WEB-INF/classes and WEB-INF/lib directories. If there are updates, Tomcat will automatically reload the web application, which can be useful in development but frequent reloading may affect performance and make Talend Administration Center Application is going to frozen state.

Environment

Talend Administration Center

Qlik Data Gateway erroring out with "Invalid metadata response (DirectAccess-2201) " message. The error could be due to a different issues. 

Resolution

• Verify Privileges on the space where the Gateway was created and the Space where user is attempting to create the connection, our documentation describes the details  here
• If privileges are correct, try to restart Qlik Data Gateway services on the Server where it resides.
• Verify if the issue is specific to a connection, if one user was able to successfully create a connection, attempt to create a new connection with the user that is getting the error.
• If nobody is able to create a connection for an specific Data Source, attempt to configure a DSN ODBC connection from the Data Gateway Server to verify it succeeds. 

Cause

The cause of the issue is usually configuration, if the suggestions above didn't fix the issue it will be necessary to report the issue for further analysis. 

Related Content

Qlik Data Gateway: Direct Access Data Gateway failing with Internal Error 

Environment

• Qlik Cloud 
• Qlik Data Gateway 

Loading files larger than 50MB from web storage connectors such Dropbox, Office 365SharePoint, SFTP, Amazon S3 and similar leads to: 

Data file size exceeded file streaming buffer size. Adjust the StreamingBufferSizeMB setting.

Environment

Qlik Sense Enterprise on Windows 
Qlik Cloud 

Resolution

Qlik Sense Enterprise on Windows (client-managed):

The solution requires us to modify the Qlik Sense Engine settings.ini. See How to modify Qlik Sense Engine settings.ini for details on the procedure.

1. Stop the Engine Server
2. Go to C:\ProgramData\Qlik\Sense\Engine
3. Create a backup of the Settings.ini 
4. Open the Settings.ini file
5. Add StreamingBufferSizeMB=1024 line  (higher values are not currently supported by connectors)
6. Add an empty line after the above parameter if the parameter is the last one to be added
7. Save
8. Restart the Engine Service

Qlik Cloud

The value cannot be configured in Qlik Cloud. A workaround is to split the big data files by e.g. months.

Internal Investigation ID(s) 

QLIK-83207
CP-4120
QLIK-82097

Qlik Replicate version 2024.5 has added support for partitioned tables in PostgreSQL database sources. Sub-partitions on these tables are not currently supported.

Resolution

This limitation could potentially be worked around by using the ODBC CDC source endpoint. ODBC endpoints must be implemented by our Professional Services team. To easily engage with our Professional Services team, contact your Account Manager. 

The feature is on Qlik's roadmap for 2025. Review upcoming Release Notes for details.

To track the current feature request's status, see Qlik's Ideation Portal. 

Name: Qlik Replicate for PG as a source RDS, CDC replication not supporting for Table sub-partition and cascaded partition.
ID: 448952
Link (requires previous login)

Cause

Design limitation.

Internal Investigation ID(s)

00318581

Environment

• Qlik Replicate 2024.5

A newly installed Qlik Data Gateway for Direct Access stays disconnected.

The log files read:

"System.Net.WebSockets.WebSocketException (0x80004005): Unable to connect to the remote server
---> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate was rejected by the provided RemoteCertificateValidationCallback.
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)"

and

[Service] [DEBUG] Verifying root certificate with the CA bundle "C:\ProgramFiles\Qlik\ConnectorAgent\caBundle\qcg_ca_bundle.pem" 

Resolution

Remove the software and reinstall it without running the command “connectoragent qcs set_config --ca_bundle_path path-to-ca-bundle-file”

The CA Bundle is needed only in very specific scenarios, as specified in Setting the CA bundle (source, Qlik Help):

Who needs to set the CA bundle?

The CA bundle only needs to be set if you are:

• A Qlik Cloud Government customer
• A Qlik Cloud commercial customer using a security appliance that acts as a proxy and replaces the certificate information received from the Internet with its own CA root certificates

Configuring the bundle unnecessarily will result in connection failures.

If a CA Bundle is indeed needed, verify it is configured correctly.

Cause

Setting up a CA Bundle when not needed might break connections.

Environment

• Qlik Cloud Analytics
• Qlik Data Gateway

As a benefit of our Analytics Modernisation Program (AMP), a signed license key is issued as a unified license key. This enables the use of one license across Qlik Sense Enterprise on Windows and QlikView, granted the license has the required QlikView infrastructure attributes (QV_NODES for QVS, QDS_NODES for Publisher).

This allows for analyzer capacity to be shared across all systems using the same license.

Environment:

QlikView 
Qlik Sense Enterprise on Windows 
With a Signed License Key (SLK) applied as a unified license across multiple environments 

Here is an example;

A QlikView server currently shows 18 minutes of consumption in the QlikView Management Console (Fig 1.) 

This can be accessed through: System > Licenses > Professional and Analyzer access.

Fig 1

If a user accesses and consumes on a linked Qlik Sense Enterprise Server, the Qlik Sense Enterprise Management Console will show the up to date consumption. See Fig 2. Note the 24 minutes, an increase from the 18 we have seen in QlikView.

This can be accessed in the Qlik Sense Management Console > License Management > License usage summary

Fig 2

The usage on the server will be synchronized and shown on the other linked servers within approximately 10 minutes. See Fig 3 and note the 24 minutes, which matches the value in Qlik Sense.

Fig 3

For local consumption data, each server will store its own consumption and user information.   

For Qlik Sense Enterprise on Windows, the License Monitor app will show capacity consumption.

For the QlikView Server, the capacity consumption is shown and stored in the local session log file, with the CAL consumed being Analyzer Capacity, with a log entry like this:

RLS64 12.50.20200.0 20210412T132942.000+0200 20210412T133617.000+0200 C:/ProgramData/QlikTech/Documents/retail store performance.qvw 20190220T113522.000+0200 Socket closed by client 20210412T133601.000+0200 00:00:16 0.000000 10228 1303493 31 2 QTSEL\ghd 1718e2e6-5b1c-4b9e-87a9-d9200f55e37a Ajax QvWS 12.50.20200.0 browser.msie illa/5.0 (windows nt 10.0 On 4747 fe80::df3:cd38:b86f:50bd 58495 Analyzer Capacity 6 315dcfab-7448-4f4b-8209-ef34742b1abe

Many reloads are failing on different schedulers with General Script Error in statement handling. The issue is intermittent.
The connection to the data source goes through our Qlik ODBC connectors.

The Script Execution log shows a  “General Script Error in statement handling” message. Nevertheless, the same execution works if restarted after some time without modifying the script that looks correct.

The engine logs show:

CGenericConnection: ConnectNamedPipe(\\.\pipe\data_92df2738fd3c0b01ac1255f255602e9c16830039.pip) set error code 232

Environment

• Qlik Sense Enterprise on Windows May 2021
• Qlik Sense Enterprise on Windows September 2020 and higher (less frequent occurrence) 

Resolution

Change the reading strategy within the current connector:

Set reading-strategy value=engine in C:\ProgramFiles\Common Files\Qlik\CustomData\QvOdbcConnectorPackage\QvODBCConnectorPackage.exe.config

reading-strategy value=connector should be removed

Switching the strategy to engine may impact NON SELECT queries. See Connector reply error: Executing non-SELECT queries is disabled. Please contact your system administrator to enable it.  for details.

Internal Investigation ID(s):

QB-8346

The TAC configuration page's Artifact section displays an error for JFrog access check：

error unauthorized : https://<JFROG_PLATFORM_URL>:<PORT>/access/api/v1/system/ping

Cause

$ curl -u "admin:password" "https://<JFROG_PLATFORM_URL>:<PORT>/access/api/v1/system/ping"
{
"errors" : [ {
"code" : "UNAUTHORIZED",
"message" : "Unsupported authentication method Basic"
} ]
}

Resolution

For every Access-related API, you must use an admin-scoped Access Token or an Admin Identity Token. For further details, please refer to How to generate access token from JFrog admin UI.

Environment

• Talend Administration Center 8.0.1

Talend Management Console plan is triggered and keeps on "Running" status, but the task shows "Successful" in the status.

Resolution

Need to manually terminate the plan from the screen to check whether it will solve the issue.

Cause 

It may be a bug in the user interface (UI) of the Talend Management Console that Plan might be in an inconsistent status.

Environment

Talend Cloud 

The Qlik NPrinting Designer (February 2024 IR to SR2) may fail to start. The error thrown is:

HTTP Call Error Sending Request

Resolution

This is a known defect (QB-30815) and is actively being investigated. A permanent fix is planned for a future patch of the February 2024 release.

Workaround

This workaround is applied to the Qlik NPrinting Server's webengine.config.

1. Stop all Qlik NPrinting services
2. Navigate to: C:\Program Files\NPrintingServer\NPrinting\WebEngine\
3. Open the webengine.config as Administrator
4. Uncomment the include-user-filters key:
   
   From:

   <!-- <add key="include-user-filters" /> -->

   
   To:
   

   <add key="include-user-filters" />

5. Save the file
6. Restart the Qlik NPrinting services

Cause

Too many user filters.

Internal Investigation ID(s)

QB-30815

Environment

• Qlik NPrinting February 2024 IR to SR2

It is recommended to enable HTTPS for Qlik GeoAnalytics Server. This can be done either during the installation or by editing the config.ini after the installation.  

The deployed SSL certificate may need to be updated regularly, which requires a repeat of the initial installation steps. 

Environment: 

Resolution:

Before you begin

• Make sure you have a certificate in PKCS12 (.pfx, p12) format, including the private key! This can be exported out from Windows Certificate Manager, Qlik Sense Management Console (if using self-signed certificates generated by Qlik Sense) or acquired by your certificate authority
• Make sure the certificate matches the hostname where Qlik GeoAnalytics Server is installed, (example: myserver.domain.local ) 
• Place the certificate where it can be accessed by Qlik GeoAnalytics Server

Set / Change certificate during install

The recommended way to enable HTTPS is to run the installation package and set/change the certificate during install. Setting the certificate during install will automatically obfuscate the password stored in config.ini.

1. Launch the Installer
2. On the second step of Server Settings (Basic) enable HTTPS and browse to the desired certificate. See fig 1.
   
   Fig 1
   
   
3. Proceed with the installation. 

Alternative way to enable HTTPS on an already installed Qlik GeoAnalytics Server

1. Edit config.ini found in %ProgramData%\Qlik GeoAnalytics Server and add the following to the [SSL] section, replacing details to match your environment:
   

   [SSL]
   sslEnabled=true
   sslPort=443
   sslKeystore=c:\\path_to_certificate\\certificate_filename.pfx
   sslPassword=certificate_password​

2. While encryption of passwords is required in later versions, it should still be possible to use clear text password in the ini. However, it's recommended to re-run the installation program to set the parameters and then the password will be obfuscated like enc:0B0115327474.
   
   All obfuscated passwords should start with enc:
   
   
3. Open Qlik GeoAnalytics Configure Service console and restart the service
4. Verify HTTPS working properly.
5. Any errors/warnings about the certificate not being valid, such as missing Subject Alternative Name, issues with the certificate chain etc may result in errors when using the server and needs to be investigated and fixed.

Qlik Sense Enterprise Client-Managed offers a range of Monitoring Applications that come pre-installed with the product.

Qlik Cloud offers the Data Capacity Reporting App for customers on a capacity subscription, and additionally customers can opt to leverage the Qlik Cloud Monitoring apps.

This article provides information on available apps for each platform.

Content:

• Qlik Cloud
• Data Capacity Reporting App
• Access Evaluator for Qlik Cloud
• Answers Analyzer for Qlik Cloud
• App Analyzer for Qlik Cloud
• Automation Analyzer for Qlik Cloud
• Entitlement Analyzer for Qlik Cloud
• Reload Analyzer for Qlik Cloud
• Report Analyzer for Qlik Cloud
• How to automate the Qlik Cloud Monitoring Apps
• Other Qlik Cloud Monitoring Apps
• OEM Dashboard for Qlik Cloud
• Monitoring Apps for Qlik Sense Enterprise on Windows
• Operations Monitor and License Monitor
• App Metadata Analyzer
• The Monitoring & Administration Topic Group
• Other Apps

Qlik Cloud

Data Capacity Reporting App

The Data Capacity Reporting App is a fully supported app distributed within the product. For more information, see Qlik Help.

Access Evaluator for Qlik Cloud

For more information, see Qlik Cloud Access Evaluator.

Answers Analyzer for Qlik Cloud

For more information, see Qlik Cloud Answers Analyzer.

App Analyzer for Qlik Cloud

For more information, see Qlik Cloud App Analyzer.

Automation Analyzer for Qlik Cloud

For more information, see Qlik Cloud Automation Analyzer.

Entitlement Analyzer for Qlik Cloud

The Entitlement Analyzer is a Qlik Sense application built for Qlik Cloud, which provides Entitlement usage overview for your Qlik Cloud tenant for user-based subscriptions.

The app provides:

• Which users are accessing which apps
• Consumption of Professional, Analyzer and Analyzer Capacity entitlements
• Whether you have the correct entitlements assigned to each of your users
• Where your Analyzer Capacity entitlements are being consumed, and forecasted usage

For more information, see The Entitlement Analyzer.

Reload Analyzer for Qlik Cloud

For more information, see Qlik Cloud Reload Analyzer.

Report Analyzer for Qlik Cloud

For more information, see Qlik Cloud Report Analyzer.

How to automate the Qlik Cloud Monitoring Apps

Do you want to automate the installation, upgrade, and management of your Qlik Cloud Monitoring apps? With the Qlik Cloud Monitoring Apps Workflow, made possible through Qlik's Application Automation, you can:

1. Install/update the apps with a fully guided, click-through installer using an out-of-the-box Qlik Application Automation template. 
2. Programmatically rotate the API key that is required for the data connection on a schedule using an out-of-the-box Qlik Application Automation template. This ensures that the data connection is always operational. 
3. Get alerted whenever a new version of a monitoring app is available using Qlik Data Alerts. 

For more information and usage instructions, see Qlik Cloud Monitoring Apps Workflow Guide.

Other Qlik Cloud Monitoring Apps

OEM Dashboard for Qlik Cloud

For more information and to download the app and usage instructions, see Qlik Cloud OEM Dashboard & Console Settings Collector.

With the exception of the Data Capacity Reporting App, all Qlik Cloud monitoring applications are provided as-is and are not supported by Qlik. Over time, the APIs and metrics used by the apps may change, so it is advised to monitor each repository for updates and to update the apps promptly when new versions are available.

If you have issues while using these apps, support is provided on a best-efforts basis by contributors to the repositories on GitHub.

Monitoring Apps for Qlik Sense Enterprise on Windows

Operations Monitor and License Monitor

The Operations Monitor loads service logs to populate charts covering performance history of hardware utilization, active users, app sessions, results of reload tasks, and errors and warnings. It also tracks changes made in the QMC that affect the Operations Monitor.

The License Monitor loads service logs to populate charts and tables covering token allocation, usage of login and user passes, and errors and warnings.

For a more detailed description of the sheets and visualizations in both apps, visit the story About the License Monitor or About the Operations Monitor that is available from the app overview page, under Stories.

Basic information can be found here:

The License Monitor 
The Operations Monitor 

Both apps come pre-installed with Qlik Sense. 

If a direct download is required: Sense License Monitor | Sense Operations Monitor. Note that Support can only be provided for Apps pre-installed with your latest version of Qlik Sense Enterprise on Windows. 

App Metadata Analyzer

The App Metadata Analyzer app provides a dashboard to analyze Qlik Sense application metadata across your Qlik Sense Enterprise deployment. It gives you a holistic view of all your Qlik Sense apps, including granular level detail of an app's data model and its resource utilization.

Basic information can be found here: 

App Metadata Analyzer (help.qlik.com)

For more details and best practices, see: 

App Metadata Analyzer (Admin Playbook)

The app comes pre-installed with Qlik Sense.

The Monitoring & Administration Topic Group

Looking to discuss the Monitoring Applications? Here we share key versions of the Sense Monitor Apps and the latest QV Governance Dashboard as well as discuss best practices, post video tutorials, and ask questions.

Monitoring & Administration 

Other Apps

LogAnalysis App: The Qlik Sense app for troubleshooting Qlik Sense Enterprise on Windows logs 
Sessions Monitor, Reloads-Monitor, Log-Monitor 
Connectors Log Analyzer 

All Other Apps are provided as-is and no ongoing support will be provided by Qlik Support.

A talend Job is failing with the following error when you publish it to Cloud

java.io.FileNotFoundException: <File Path Here> (Access is denied) 

Resolution

1. Please check that you have enough permissions to the file and folder path, and for the remote engine as well. This is an example of when using the remote engine as a Windows service  Jobs fail due to a "java.io.FileNotFoundException: \\fileshare\filename (Access is denied)" error
2. Please check for possibilities of the folder or file being accessed from a different process or a different job, which may cause conflict.
3. Please double check your job design, and make sure that the file is created and exists in the directory. A component that you can use for this situation is tFileExist. For guidance on how to use the component, please refer to this documentation Checking for the presence of a file and creating it if it does not exist.

Cause 

1. The user does not have enough permissions to the file or folder path, or for the remote engine.
2. The folder may be accessed from a different process or a different job, which may cause conflict.
3. The folder or file may be missing from the directory at that particular time.
4. If you are using absolute Path to the source file, please ensure there are no spaces or Special characters, escape sequence issues in the file path string.

Environment

Talend Cloud 

The Remote Engine folder belongs to talenduser, but the service cannot start. Running 'systemctl status talend-remote-engine' shows two errors:

"Failed to execute command= permission denied"

"Failed at step EXEC spawning."

Cause

By default, selinux is not configured to run Talend Remote Engine in system configuration.

Resolution

Permanently disable SELinux, please follow the steps below:

1. Configure SELINUX=disabled in the /etc/selinux/config file.
2. Reboot the server 

Environment

• Talend Data Integration 8.0.1

Introduction

If you need to request to reschedule your Talend Certification Exam because you could not clear it on your first attempt, follow the steps outlined below. This guide will help you understand the process and the necessary details you need to provide to get the support you need.

Steps to Request Assistance

1. Gather Necessary Information:

   • User Email ID: Ensure you have the email address of the person who needs to reschedule the exam.

   • Exam Name: Provide the name of the exam that needs to be rescheduled.

   • Reason for Reschedule: Provide a brief description of why you need to reschedule the exam.

   • Preferred Reschedule Date and Time: Mention the preferred date and time for rescheduling the exam, along with the region.

   • Point of Contact (POC): Mention the point of contact for this request.

   • Internal Person's Email ID: Include the internal person's email address who should be informed once the request is completed.

2. Send an Email Request:

   • Email your request to customersupport@qlik.com.

Email Template for Requesting an Exam Reschedule

Use the following template to structure your email request:

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: [Insert User Email]

• Exam Name: [Insert Exam Name]

• Reason for Reschedule: [Provide a brief description of the reason for the reschedule]

• Preferred Reschedule Date and Time: [Mention preferred date and time, along with the region]

• Point of Contact (POC): [Insert POC Name and Email]

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, [Your Name]

Example of a Detailed Request for Different Time Zones

Example for IST (India Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: sam@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM IST (India Standard Time)

• Point of Contact (POC): Jane Doe (jane@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Sam

Example for EMEA (Europe, Middle East, and Africa)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: alice@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM CET (Central European Time)

• Point of Contact (POC): John Smith (john@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Alice

Example for PST (Pacific Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: bob@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM PST (Pacific Standard Time)

• Point of Contact (POC): Lisa Brown (lisa@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Bob

Example for EST (Eastern Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: carol@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM EST (Eastern Standard Time)

• Point of Contact (POC): Michael Johnson (michael@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Carol

Important Notes:

• Ensure all details are accurate and complete before sending your request.

• Use the appropriate email address based on your user type.

Following these steps will help you effectively request to reschedule your Talend Certification Exam. If you have any further questions, feel free to reach out to the respective teams.

Note: Once the email is sent to the Qlik Talend support team, a support request will be raised, and a support engineer will assist you further with the next steps. The rescheduling of the exam will depend on the validation of the request and the availability of the new exam date.

The claims can be accessed via an API Endpoint:

For User claims: 

Please log out of the tenant and re-authenticate using the new identity provider connection. Once logged in, change the URL in the address bar to point to https://<tenanthostname>/api/v1/diagnose-claims  This will return the JSON of the claims information of your IDP sent to the tenant. Here is a slightly redacted example:

Explanations of the different sections in the diagnose-claims endpoint:

• internalClaims: Summary of the user in Qlik Cloud. Usually derived from the IDP claims, but also contains information specific to Qlik Cloud access control (like the user’s roles).
• claimsFromIdp: The raw claims received from the IDP. For Azure AD, most likely this comes directly from Azure AD’s ID token, however groups from the ID token are not imported to Qlik Cloud, the Microsoft Graph API is used to retrieve them instead.
• extraClaims: This section only applies to Azure AD at the time of writing this article, since groups are fetched from Microsoft Graph API. If groups were retrieved correctly from Microsoft Graph API , they will be shown here.
• mappedClaims: Applies the extra claims mapping on top of the raw IDP claims to get the final set of claims used for the Qlik Cloud user.

For Group Claims:

Once logged in, change the URL in the address bar to point to https://<tenanthostname>/api/v1/groups  This will return the JSON of the claims information of your Groups sent to the tenant.

Environment

Qlik Cloud 

The information in this article is provided as-is and to be used at your own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

An example scenario:

One has approximately 20 Qlik sense applications which load data from the same source QVD. The QVD file is required to be updated at least once an hour. Should Qlik fail to secure write access on the file, a routine could be used to wait 10 seconds and retry.

Resolution/Script

SUB StoreQVTable (Table, Path) 

SET ErrorMode=0; 
Set ScriptErrorCount = 0; 
Set RC = 0; 

DO WHILE TRUE() 

STORE [$(Table)] INTO [$(Path)] (qvd); 

IF $(ScriptErrorCount) = 0 THEN 

EXIT DO 

ELSE 

Set ScriptErrorCount = 0; 
LET RC=RC+1; 

END IF 


IF ($(RC) = 10) THEN // If not yet successful, exit script 
// CALL consoleLog('ERROR: Failed to save [$(Table)] INTO [$(Path)] after 10 tries.'); 
TRACE 'ERROR: Failed to save [$(Table)] INTO [$(Path)] after 10 tries.'; 
SET ErrorMode=2; 
Load * from ERROR.qvd; 
END IF 

// CALL consoleLog('ERROR: Failed to save [$(Table)] INTO [$(Path)]. Try $(rc) of 10.'); 
TRACE 'ERROR: Failed to save [$(Table)] INTO [$(Path)]. Try $(RC) of 10.'; 
SLEEP 10000; // wait for 10secs. 

LOOP 
SET ErrorMode=2; 

END SUB

Question

Why are there multiple IP addresses showing up when using the nslookup command for Talend Cloud URLs like "api.ap.cloud.talend.com"?

nslookup api.ap.cloud.talend.com

Multiple IP addresses show up because Round-Robin DNS is being used. It ensures high availability and distributes traffic among multiple servers.

Related Content

What is Round-Robin DNS? Optimize Server Load

Environment

Talend Cloud 

Unable to resume Qlik Replicate tasks due to the error below:

00020080: 2023-08-16T13:55:07 [SOURCE_CAPTURE ]I: Start processing new RESETLOGS_ID 'xxxxxxxxx' that does not still have archived Redo logs (oradcdc_thread.c:430)

Resolution

The internal parameter supportResetLog is currently set to true. When a failover happens, the redo log ID will be reset to zero.

• With supportResetLog set to true, Qlik Replicate will search from zero when it cannot find the next redo log.
• With supportResetLog set to false, Qlik Replicate will keep searching for the next redo log until it appears or the task times out. This setting resolved the "Start processing new RESETLOGS_ID 'xxxxxxxxx' that does not still have archived Redo logs" error. 

To set the Internal Parameter:

1. Go to the Oracle Source Endpoint
2. Switch to the Advanced tab
3. Click Internal Parameters
4. Add:
   
   Parameter: supportResetLog
   Value: uncheck the box (set to false) 
   
   
   
   For more information on Internal Parameters, see Qlik Replicate: How to set Internal Parameters and what are they for?
   
   
5. Save and exit. The change will take effect once the tasks using this endpoint are stopped and resumed.

Environment

• Qlik Replicate
• Oracle Database as a Source