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Qlik offers a wide range of channels to assist you in troubleshooting, answering frequently asked questions, and getting in touch with our technical experts. In this article, we guide you through all available avenues to secure your best possible experience.
For details on our terms and conditions, review the Qlik Support Policy.
Index:
We're happy to help! Here's a breakdown of resources for each type of need.
Support | Professional Services (*) | |
Reactively fixes technical issues as well as answers narrowly defined specific questions. Handles administrative issues to keep the product up-to-date and functioning. | Proactively accelerates projects, reduces risk, and achieves optimal configurations. Delivers expert help for training, planning, implementation, and performance improvement. | |
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(*) reach out to your Account Manager or Customer Success Manager
Your first line of support: https://community.qlik.com/
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The Support Updates Blog
The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics. (click)
The Qlik Design Blog
The Design blog is all about product and Qlik solutions, such as scripting, data modelling, visual design, extensions, best practices, and more! (click)
The Product Innovation Blog
By reading the Product Innovation blog, you will learn about what's new across all of the products in our growing Qlik product portfolio. (click)
Q&A with Qlik
Live sessions with Qlik Experts in which we focus on your questions.
Techspert Talks
Techspert Talks is a free webinar to facilitate knowledge sharing held on a monthly basis.
Technical Adoption Workshops
Our in depth, hands-on workshops allow new Qlik Cloud Admins to build alongside Qlik Experts.
Qlik Fix
Qlik Fix is a series of short video with helpful solutions for Qlik customers and partners.
Suggest an idea, and influence the next generation of Qlik features!
Search & Submit Ideas
Ideation Guidelines
Get the full value of the community.
Register a Qlik ID:
Incidents are supported through our Chat, by clicking Chat Now on any Support Page across Qlik Community.
To raise a new issue, all you need to do is chat with us. With this, we can:
Log in to manage and track your active cases in the Case Portal. (click)
Please note: to create a new case, it is easiest to do so via our chat (see above). Our chat will log your case through a series of guided intake questions.
When creating a case, you will be prompted to enter problem type and issue level. Definitions shared below:
Select Account Related for issues with your account, licenses, downloads, or payment.
Select Product Related for technical issues with Qlik products and platforms.
If your issue is account related, you will be asked to select a Priority level:
Select Medium/Low if the system is accessible, but there are some functional limitations that are not critical in the daily operation.
Select High if there are significant impacts on normal work or performance.
Select Urgent if there are major impacts on business-critical work or performance.
If your issue is product related, you will be asked to select a Severity level:
Severity 1: Qlik production software is down or not available, but not because of scheduled maintenance and/or upgrades.
Severity 2: Major functionality is not working in accordance with the technical specifications in documentation or significant performance degradation is experienced so that critical business operations cannot be performed.
Severity 3: Any error that is not Severity 1 Error or Severity 2 Issue. For more information, visit our Qlik Support Policy.
If you require a support case escalation, you have two options:
When other Support Channels are down for maintenance, please contact us via phone for high severity production-down concerns.
A collection of useful links.
Qlik Cloud Status Page
Keep up to date with Qlik Cloud's status.
Support Policy
Review our Service Level Agreements and License Agreements.
Live Chat and Case Portal
Your one stop to contact us.
Talend Administration Center Application is going to frozen state and unable to open/load the application from the browser until the services are restarted.
From the logs the error message displays as below:
INFO [Catalina-utility-1] org.apache.catalina.core.StandardContext.reload Reloading Context with name [/tac8] has started.
INFO [main] org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instanceorg.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [/data/talend/tomcat/conf/Catalina/localhost/tac8.xml] has finished in [26,138] ms.
In <TalendAdministrationCenterInstallation>\apache-tomcat-xx.x.xx\conf>tac8.xml(server.xml)file, need to change the parameter reloadable from "true" to "false" as given below.
From
<Context docBase="/data/talend/apps/tac8.war" reloadable="true" />
to
<Context docBase="/data/talend/apps/tac8.war" reloadable="false"/>
This configuration line in Talend Administration Center refers to the Tomcat configuration used by Talend Administration Center to define the deployment settings for the web application.
Please make sure to stop the services before doing any changes.
This performance issue is probably caused by the configuration setting of parameter reloadable in Tomcat server.xml file. When it is set to true, Tomcat will monitor changes in class files and JAR files in the WEB-INF/classes and WEB-INF/lib directories. If there are updates, Tomcat will automatically reload the web application, which can be useful in development but frequent reloading may affect performance and make Talend Administration Center Application is going to frozen state.
Qlik Data Gateway erroring out with "Invalid metadata response (DirectAccess-2201) " message. The error could be due to a different issues.
The cause of the issue is usually configuration, if the suggestions above didn't fix the issue it will be necessary to report the issue for further analysis.
Qlik Data Gateway: Direct Access Data Gateway failing with Internal Error
Loading files larger than 50MB from web storage connectors such Dropbox, Office 365SharePoint, SFTP, Amazon S3 and similar leads to:
Data file size exceeded file streaming buffer size. Adjust the StreamingBufferSizeMB setting.
Qlik Sense Enterprise on Windows
Qlik Cloud
The solution requires us to modify the Qlik Sense Engine settings.ini. See How to modify Qlik Sense Engine settings.ini for details on the procedure.
The value cannot be configured in Qlik Cloud. A workaround is to split the big data files by e.g. months.
QLIK-83207
CP-4120
QLIK-82097
Qlik Replicate version 2024.5 has added support for partitioned tables in PostgreSQL database sources. Sub-partitions on these tables are not currently supported.
This limitation could potentially be worked around by using the ODBC CDC source endpoint. ODBC endpoints must be implemented by our Professional Services team. To easily engage with our Professional Services team, contact your Account Manager.
The feature is on Qlik's roadmap for 2025. Review upcoming Release Notes for details.
To track the current feature request's status, see Qlik's Ideation Portal.
Name: Qlik Replicate for PG as a source RDS, CDC replication not supporting for Table sub-partition and cascaded partition.
ID: 448952
Link (requires previous login)
Design limitation.
00318581
A newly installed Qlik Data Gateway for Direct Access stays disconnected.
The log files read:
"System.Net.WebSockets.WebSocketException (0x80004005): Unable to connect to the remote server
---> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate was rejected by the provided RemoteCertificateValidationCallback.
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)"
and
[Service] [DEBUG] Verifying root certificate with the CA bundle "C:\ProgramFiles\Qlik\ConnectorAgent\caBundle\qcg_ca_bundle.pem"
Remove the software and reinstall it without running the command “connectoragent qcs set_config --ca_bundle_path path-to-ca-bundle-file”
The CA Bundle is needed only in very specific scenarios, as specified in Setting the CA bundle (source, Qlik Help):
Who needs to set the CA bundle?
The CA bundle only needs to be set if you are:
Configuring the bundle unnecessarily will result in connection failures.
If a CA Bundle is indeed needed, verify it is configured correctly.
Setting up a CA Bundle when not needed might break connections.
As a benefit of our Analytics Modernisation Program (AMP), a signed license key is issued as a unified license key. This enables the use of one license across Qlik Sense Enterprise on Windows and QlikView, granted the license has the required QlikView infrastructure attributes (QV_NODES for QVS, QDS_NODES for Publisher).
This allows for analyzer capacity to be shared across all systems using the same license.
QlikView
Qlik Sense Enterprise on Windows
With a Signed License Key (SLK) applied as a unified license across multiple environments
Here is an example;
A QlikView server currently shows 18 minutes of consumption in the QlikView Management Console (Fig 1.)
This can be accessed through: System > Licenses > Professional and Analyzer access.
If a user accesses and consumes on a linked Qlik Sense Enterprise Server, the Qlik Sense Enterprise Management Console will show the up to date consumption. See Fig 2. Note the 24 minutes, an increase from the 18 we have seen in QlikView.
This can be accessed in the Qlik Sense Management Console > License Management > License usage summary
The usage on the server will be synchronized and shown on the other linked servers within approximately 10 minutes. See Fig 3 and note the 24 minutes, which matches the value in Qlik Sense.
For local consumption data, each server will store its own consumption and user information.
For Qlik Sense Enterprise on Windows, the License Monitor app will show capacity consumption.
For the QlikView Server, the capacity consumption is shown and stored in the local session log file, with the CAL consumed being Analyzer Capacity, with a log entry like this:
RLS64 12.50.20200.0 20210412T132942.000+0200 20210412T133617.000+0200 C:/ProgramData/QlikTech/Documents/retail store performance.qvw 20190220T113522.000+0200 Socket closed by client 20210412T133601.000+0200 00:00:16 0.000000 10228 1303493 31 2 QTSEL\ghd 1718e2e6-5b1c-4b9e-87a9-d9200f55e37a Ajax QvWS 12.50.20200.0 browser.msie illa/5.0 (windows nt 10.0 On 4747 fe80::df3:cd38:b86f:50bd 58495 Analyzer Capacity 6 315dcfab-7448-4f4b-8209-ef34742b1abe
Many reloads are failing on different schedulers with General Script Error in statement handling. The issue is intermittent.
The connection to the data source goes through our Qlik ODBC connectors.
The Script Execution log shows a “General Script Error in statement handling” message. Nevertheless, the same execution works if restarted after some time without modifying the script that looks correct.
The engine logs show:
CGenericConnection: ConnectNamedPipe(\\.\pipe\data_92df2738fd3c0b01ac1255f255602e9c16830039.pip) set error code 232
Change the reading strategy within the current connector:
Set reading-strategy value=engine in C:\ProgramFiles\Common Files\Qlik\CustomData\QvOdbcConnectorPackage\QvODBCConnectorPackage.exe.config
reading-strategy value=connector should be removed
Switching the strategy to engine may impact NON SELECT queries. See Connector reply error: Executing non-SELECT queries is disabled. Please contact your system administrator to enable it. for details.
QB-8346
The TAC configuration page's Artifact section displays an error for JFrog access check:
error unauthorized : https://<JFROG_PLATFORM_URL>:<PORT>/access/api/v1/system/ping
$ curl -u "admin:password" "https://<JFROG_PLATFORM_URL>:<PORT>/access/api/v1/system/ping"
{
"errors" : [ {
"code" : "UNAUTHORIZED",
"message" : "Unsupported authentication method Basic"
} ]
}
For every Access-related API, you must use an admin-scoped Access Token or an Admin Identity Token. For further details, please refer to How to generate access token from JFrog admin UI.
Talend Management Console plan is triggered and keeps on "Running" status, but the task shows "Successful" in the status.
Need to manually terminate the plan from the screen to check whether it will solve the issue.
It may be a bug in the user interface (UI) of the Talend Management Console that Plan might be in an inconsistent status.
The Qlik NPrinting Designer (February 2024 IR to SR2) may fail to start. The error thrown is:
HTTP Call Error Sending Request
This is a known defect (QB-30815) and is actively being investigated. A permanent fix is planned for a future patch of the February 2024 release.
This workaround is applied to the Qlik NPrinting Server's webengine.config.
<!-- <add key="include-user-filters" /> -->
<add key="include-user-filters" />
Too many user filters.
QB-30815
It is recommended to enable HTTPS for Qlik GeoAnalytics Server. This can be done either during the installation or by editing the config.ini after the installation.
The deployed SSL certificate may need to be updated regularly, which requires a repeat of the initial installation steps.
The recommended way to enable HTTPS is to run the installation package and set/change the certificate during install. Setting the certificate during install will automatically obfuscate the password stored in config.ini.
[SSL]
sslEnabled=true
sslPort=443
sslKeystore=c:\\path_to_certificate\\certificate_filename.pfx
sslPassword=certificate_password
Qlik Sense Enterprise Client-Managed offers a range of Monitoring Applications that come pre-installed with the product.
Qlik Cloud offers the Data Capacity Reporting App for customers on a capacity subscription, and additionally customers can opt to leverage the Qlik Cloud Monitoring apps.
This article provides information on available apps for each platform.
The Data Capacity Reporting App is a Qlik Sense application built for Qlik Cloud, which helps you to monitor the capacity consumption for your license at both a consolidated and a detailed level. It is available for deployment via the administration activity center in a tenant with a capacity subscription.
The Data Capacity Reporting App is a fully supported app distributed within the product. For more information, see Qlik Help.
The Access Evaluator is a Qlik Sense application built for Qlik Cloud, which helps you to analyze user roles, access, and permissions across a tenant.
The app provides:
For more information, see Qlik Cloud Access Evaluator.
The Answers Analyzer provides a comprehensive Qlik Sense dashboard to analyze Qlik Answers metadata across a Qlik Cloud tenant.
It provides the ability to:
For more information, see Qlik Cloud Answers Analyzer.
The App Analyzer is a Qlik Sense application built for Qlik Cloud, which helps you to analyze and monitor Qlik Sense applications in your tenant.
The app provides:
For more information, see Qlik Cloud App Analyzer.
The Automation Analyzer is a Qlik Sense application built for Qlik Cloud, which helps you to analyze and monitor Qlik Application Automation runs in your tenant.
Some of the benefits of this application are as follows:
For more information, see Qlik Cloud Automation Analyzer.
The Entitlement Analyzer is a Qlik Sense application built for Qlik Cloud, which provides Entitlement usage overview for your Qlik Cloud tenant for user-based subscriptions.
The app provides:
For more information, see The Entitlement Analyzer.
The Reload Analyzer is a Qlik Sense application built for Qlik Cloud, which provides an overview of data refreshes for your Qlik Cloud tenant.
The app provides:
For more information, see Qlik Cloud Reload Analyzer.
The Report Analyzer provides a comprehensive dashboard to analyze metered report metadata across a Qlik Cloud tenant.
The app provides:
For more information, see Qlik Cloud Report Analyzer.
Do you want to automate the installation, upgrade, and management of your Qlik Cloud Monitoring apps? With the Qlik Cloud Monitoring Apps Workflow, made possible through Qlik's Application Automation, you can:
For more information and usage instructions, see Qlik Cloud Monitoring Apps Workflow Guide.
The OEM Dashboard is a Qlik Sense application for Qlik Cloud designed for OEM partners to centrally monitor usage data across their customers’ tenants. It provides a single pane to review numerous dimensions and measures, compare trends, and quickly spot issues across many different areas.
Although this dashboard is designed for OEMs, it can also be used by partners and customers who manage more than one tenant in Qlik Cloud.
For more information and to download the app and usage instructions, see Qlik Cloud OEM Dashboard & Console Settings Collector.
With the exception of the Data Capacity Reporting App, all Qlik Cloud monitoring applications are provided as-is and are not supported by Qlik. Over time, the APIs and metrics used by the apps may change, so it is advised to monitor each repository for updates and to update the apps promptly when new versions are available.
If you have issues while using these apps, support is provided on a best-efforts basis by contributors to the repositories on GitHub.
The Operations Monitor loads service logs to populate charts covering performance history of hardware utilization, active users, app sessions, results of reload tasks, and errors and warnings. It also tracks changes made in the QMC that affect the Operations Monitor.
The License Monitor loads service logs to populate charts and tables covering token allocation, usage of login and user passes, and errors and warnings.
For a more detailed description of the sheets and visualizations in both apps, visit the story About the License Monitor or About the Operations Monitor that is available from the app overview page, under Stories.
Basic information can be found here:
The License Monitor
The Operations Monitor
Both apps come pre-installed with Qlik Sense.
If a direct download is required: Sense License Monitor | Sense Operations Monitor. Note that Support can only be provided for Apps pre-installed with your latest version of Qlik Sense Enterprise on Windows.
The App Metadata Analyzer app provides a dashboard to analyze Qlik Sense application metadata across your Qlik Sense Enterprise deployment. It gives you a holistic view of all your Qlik Sense apps, including granular level detail of an app's data model and its resource utilization.
Basic information can be found here:
App Metadata Analyzer (help.qlik.com)
For more details and best practices, see:
App Metadata Analyzer (Admin Playbook)
The app comes pre-installed with Qlik Sense.
Looking to discuss the Monitoring Applications? Here we share key versions of the Sense Monitor Apps and the latest QV Governance Dashboard as well as discuss best practices, post video tutorials, and ask questions.
LogAnalysis App: The Qlik Sense app for troubleshooting Qlik Sense Enterprise on Windows logs
Sessions Monitor, Reloads-Monitor, Log-Monitor
Connectors Log Analyzer
All Other Apps are provided as-is and no ongoing support will be provided by Qlik Support.
A talend Job is failing with the following error when you publish it to Cloud
java.io.FileNotFoundException: <File Path Here> (Access is denied)
The Remote Engine folder belongs to talenduser, but the service cannot start. Running 'systemctl status talend-remote-engine' shows two errors:
"Failed to execute command= permission denied"
"Failed at step EXEC spawning."
By default, selinux is not configured to run Talend Remote Engine in system configuration.
Permanently disable SELinux, please follow the steps below:
Introduction
If you need to request to reschedule your Talend Certification Exam because you could not clear it on your first attempt, follow the steps outlined below. This guide will help you understand the process and the necessary details you need to provide to get the support you need.
Steps to Request Assistance
Gather Necessary Information:
User Email ID: Ensure you have the email address of the person who needs to reschedule the exam.
Exam Name: Provide the name of the exam that needs to be rescheduled.
Reason for Reschedule: Provide a brief description of why you need to reschedule the exam.
Preferred Reschedule Date and Time: Mention the preferred date and time for rescheduling the exam, along with the region.
Point of Contact (POC): Mention the point of contact for this request.
Internal Person's Email ID: Include the internal person's email address who should be informed once the request is completed.
Send an Email Request:
Email your request to customersupport@qlik.com.
Email Template for Requesting an Exam Reschedule
Use the following template to structure your email request:
Subject: Request to Reschedule Talend Certification Exam
Dear Support Team,
I hope this email finds you well.
I am writing to request a reschedule of my Talend Certification Exam. Below are the details:
User Email ID: [Insert User Email]
Exam Name: [Insert Exam Name]
Reason for Reschedule: [Provide a brief description of the reason for the reschedule]
Preferred Reschedule Date and Time: [Mention preferred date and time, along with the region]
Point of Contact (POC): [Insert POC Name and Email]
Internal Person's Email ID: [Insert Internal Person's Email]
I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.
Best regards, [Your Name]
Example of a Detailed Request for Different Time Zones
Example for IST (India Standard Time)
Subject: Request to Reschedule Talend Certification Exam
Dear Support Team,
I hope this email finds you well.
I am writing to request a reschedule of my Talend Certification Exam. Below are the details:
User Email ID: sam@xyz.com
Exam Name: Talend Data Integration Certified Developer Exam
Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.
Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM IST (India Standard Time)
Point of Contact (POC): Jane Doe (jane@xyz.com)
Internal Person's Email ID: [Insert Internal Person's Email]
I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.
Best regards, Sam
Example for EMEA (Europe, Middle East, and Africa)
Subject: Request to Reschedule Talend Certification Exam
Dear Support Team,
I hope this email finds you well.
I am writing to request a reschedule of my Talend Certification Exam. Below are the details:
User Email ID: alice@xyz.com
Exam Name: Talend Data Integration Certified Developer Exam
Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.
Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM CET (Central European Time)
Point of Contact (POC): John Smith (john@xyz.com)
Internal Person's Email ID: [Insert Internal Person's Email]
I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.
Best regards, Alice
Example for PST (Pacific Standard Time)
Subject: Request to Reschedule Talend Certification Exam
Dear Support Team,
I hope this email finds you well.
I am writing to request a reschedule of my Talend Certification Exam. Below are the details:
User Email ID: bob@xyz.com
Exam Name: Talend Data Integration Certified Developer Exam
Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.
Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM PST (Pacific Standard Time)
Point of Contact (POC): Lisa Brown (lisa@xyz.com)
Internal Person's Email ID: [Insert Internal Person's Email]
I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.
Best regards, Bob
Example for EST (Eastern Standard Time)
Subject: Request to Reschedule Talend Certification Exam
Dear Support Team,
I hope this email finds you well.
I am writing to request a reschedule of my Talend Certification Exam. Below are the details:
User Email ID: carol@xyz.com
Exam Name: Talend Data Integration Certified Developer Exam
Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.
Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM EST (Eastern Standard Time)
Point of Contact (POC): Michael Johnson (michael@xyz.com)
Internal Person's Email ID: [Insert Internal Person's Email]
I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.
Best regards, Carol
Important Notes:
Ensure all details are accurate and complete before sending your request.
Use the appropriate email address based on your user type.
Following these steps will help you effectively request to reschedule your Talend Certification Exam. If you have any further questions, feel free to reach out to the respective teams.
Note: Once the email is sent to the Qlik Talend support team, a support request will be raised, and a support engineer will assist you further with the next steps. The rescheduling of the exam will depend on the validation of the request and the availability of the new exam date.
The claims can be accessed via an API Endpoint:
For User claims:
Please log out of the tenant and re-authenticate using the new identity provider connection. Once logged in, change the URL in the address bar to point to https://<tenanthostname>/api/v1/diagnose-claims This will return the JSON of the claims information of your IDP sent to the tenant. Here is a slightly redacted example:
Explanations of the different sections in the diagnose-claims endpoint:
internalClaims
: Summary of the user in Qlik Cloud. Usually derived from the IDP claims, but also contains information specific to Qlik Cloud access control (like the user’s roles).claimsFromIdp
: The raw claims received from the IDP. For Azure AD, most likely this comes directly from Azure AD’s ID token, however groups from the ID token are not imported to Qlik Cloud, the Microsoft Graph API is used to retrieve them instead.extraClaims
: This section only applies to Azure AD at the time of writing this article, since groups are fetched from Microsoft Graph API. If groups were retrieved correctly from Microsoft Graph API , they will be shown here.mappedClaims
: Applies the extra claims mapping on top of the raw IDP claims to get the final set of claims used for the Qlik Cloud user.For Group Claims:
Once logged in, change the URL in the address bar to point to https://<tenanthostname>/api/v1/groups This will return the JSON of the claims information of your Groups sent to the tenant.
The information in this article is provided as-is and to be used at your own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.
An example scenario:
One has approximately 20 Qlik sense applications which load data from the same source QVD. The QVD file is required to be updated at least once an hour. Should Qlik fail to secure write access on the file, a routine could be used to wait 10 seconds and retry.
SUB StoreQVTable (Table, Path)
SET ErrorMode=0;
Set ScriptErrorCount = 0;
Set RC = 0;
DO WHILE TRUE()
STORE [$(Table)] INTO [$(Path)] (qvd);
IF $(ScriptErrorCount) = 0 THEN
EXIT DO
ELSE
Set ScriptErrorCount = 0;
LET RC=RC+1;
END IF
IF ($(RC) = 10) THEN // If not yet successful, exit script
// CALL consoleLog('ERROR: Failed to save [$(Table)] INTO [$(Path)] after 10 tries.');
TRACE 'ERROR: Failed to save [$(Table)] INTO [$(Path)] after 10 tries.';
SET ErrorMode=2;
Load * from ERROR.qvd;
END IF
// CALL consoleLog('ERROR: Failed to save [$(Table)] INTO [$(Path)]. Try $(rc) of 10.');
TRACE 'ERROR: Failed to save [$(Table)] INTO [$(Path)]. Try $(RC) of 10.';
SLEEP 10000; // wait for 10secs.
LOOP
SET ErrorMode=2;
END SUB
Question
Why are there multiple IP addresses showing up when using the nslookup command for Talend Cloud URLs like "api.ap.cloud.talend.com"?
nslookup api.ap.cloud.talend.com
Multiple IP addresses show up because Round-Robin DNS is being used. It ensures high availability and distributes traffic among multiple servers.
What is Round-Robin DNS? Optimize Server Load
Unable to resume Qlik Replicate tasks due to the error below:
00020080: 2023-08-16T13:55:07 [SOURCE_CAPTURE ]I: Start processing new RESETLOGS_ID 'xxxxxxxxx' that does not still have archived Redo logs (oradcdc_thread.c:430)
The internal parameter supportResetLog is currently set to true. When a failover happens, the redo log ID will be reset to zero.
To set the Internal Parameter: