Get started on Qlik Community, find How-To documents, and join general non-product related discussions.
Welcome Video
Watch this 2 minute video and get acquainted with all you can do on Qlik Community.
Community Corner
Hang out in the Community Corner for casual conversation and good information.
Community MVPs
Qlik Community MVPs go above and beyond. Find out who is a Qlik Community MVP.
Featured Members
In our monthly ‘Round of Applause’ we showcase our shining stars on Qlik Community.
The Qlik Community is your Community. Share your experiences, network while helping others, have fun. You selected Qlik and we will never take that for granted.
Melissa Potvin- Director, Qlik Community
Featured Content
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High Five - May 2022, Clever Anjos
Happy May, everyone! Spring is in the air here in the United States, a fresh start to a new month. This month, we honor a Qlikie who goes above an... Show MoreHappy May, everyone! Spring is in the air here in the United States, a fresh start to a new month. This month, we honor a Qlikie who goes above and beyond in the Qlik Community. With more than 8K posts, 4.5K page views, received more than 6.5k likes, provided countless solutions, and ALWAYS shows his appreciation by giving “likes” to other Community members. We are thrilled to announce Mays featured member is Mr. Clever Anjos, Principal Solutions Architect, Partner Engineering here at Qlik!
Clever has been working for Qlik since 2018 but has been around the Qlik Ecosystem as a Partner and Customer since 2009. The Qlik Community quickly became his best place to learn. He started by giving himself some goals (X questions every week) to help people by answering their questions, trying to solve, or searching for an answer. He tried to help people the best way he could month after month. And through this process, Clever learned a lot. Clever said that he encourages everyone to contribute to this massive body of knowledge and awesome Qlik Community.
Clever is a father of three wonderful kids! He splits his time between them and hobbies, like cooking, reading, aquariums, and photography.
Let’s show our appreciation for Clever and give him a “High Five” by leaving a COMMENT and a LIKE! @Clever_Anjos @Melissa_Potvin @Jamie_Gregory @nUlloa
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QlikWorld 2022 Online is fast approaching!
Hello Qlik Community! Okay, it's almost May, which means QlikWorld is around the corner. So, if you haven't already registered, watch this short vide... Show MoreHello Qlik Community!
Okay, it's almost May, which means QlikWorld is around the corner. So, if you haven't already registered, watch this short video from Qlik's very own CEO, Mike Capone, get inspired, and Click HERE to register today!!
PS: Your Community team will be there waiting to meet you!
Click here for transcript.
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QlikWorld 2022: Inspiring keynotes. Informative breakouts. Innovative technology...
Join Kate Darling at QlikWorld! Watch her 30-second video to find out why. Not registered yet, REGISTER NOW. Click here to view the transcript. -
Getting Started with Community - Rollup of Helpful How-To's
If you are new to the Qlik Community or just looking for a How-To, below is a directory with direct links to some helpful How To's: How to login to... Show MoreIf you are new to the Qlik Community or just looking for a How-To, below is a directory with direct links to some helpful How To's:
- How to login to the Qlik Community
- How to Change your username
- How to view and update your profile
- How to stop receiving emails from the Community
- How to ask a question in any Community forum
- How to subscribe to content in the Community
- How to update your notification settings
- How to send a private message to Community members
- How to upload an avatar
- How to set your preferred timezone
- How to select your preferred language
- Support Programs
- Support Case Portal move to Qlik Community
- How to open a Support Case from Qlik Community
If haven't found what you were looking for, please browse all the documents and also check out the Help page.
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Support Case Portal FAQ’s and Known Issue Tracker
Known Issue TrackerFrequently Asked Questions:What is changing?What is Qlik Community?Will my cases be private?When will I no longer be able to subm... Show More- Known Issue Tracker
- Frequently Asked Questions:
- What is changing?
- What is Qlik Community?
- Will my cases be private?
- When will I no longer be able to submit a case in the Support.Qlik.com case portal?
- What happens to my prior cases?
- What happened to my images/files on my open case?
- How do I contact support while the case portal is temporarily down?
- How do I find the new case creation portal?
- How can I search for the answer myself using Qlik Community?
- What if I don’t see the case portal?
- What’s my login?
- Where do I go for licenses and downloads?
- What kind of help can chat provide?
- Where can I find the Chat prompt?
- Why can't I see my past case comments on the open cases?
- How can I see other cases submitted by my company or coworkers?
- Why am I not receiving email notifications?
- What languages does Qlik Support provide services in?
- Which files can I attach on the case?
Known Issue Tracker
Known Issue Status 1 You may experience a delay of about 8-10 seconds from the time you hit the "create case" to the time you receive a "success" message. Investigating a load indicator
[Update: October 6: Under Development]2 For users in China. Google Translator removed from case portal page however you may still experience issues accessing other parts of the community. Investigating options 3 Two file attachments are returning an error message .7z and .har
[Oct 5] Case has been opened with vendor
[Oct 6] Resolved. HAR and 7z added to production as valid extensions
*see #64We have a report that larger files are failing for some customers.[Oct 5] Under Investigation
Current size limit is <80mb. Evaluating options to increase.
If larger file upload is required please work with your Technical Support Engineer.5 No ability to see other Support cases within your organization [Oct 5] Resolved. Please request access with Customer Support via live chat or logging a ticket. 6 Browsing for attachment file opening a new case screen [Oct 5] Case opened with vendor.
Please use drag and drop to add an attachment. Additionally, you can save the case and then update the case by adding a comment with an attachment7 Email notifications not rendering when first opening a case [Oct 6] Resolved. As designed, you should get a notice on the top of your case screen when it has been successfully submitted. 8 Email notifications are sporadic when case comments are added [Oct 6] Resolved.
-Check spam/junk. The email would be from noreply@qlik.com
-Check to make sure your notification settings in Community are turned ON9 Recovering Chat History for open migrated cases [Oct 6] Resolved. Please work with the Support Employee on your case for the additional context needed. Further details are written in the FAQ below: "Why can't I see my past case comments on the open cases?"
Frequently Asked Questions:
What is changing?
The Qlik case logging Support Portal is moving to Qlik Community! This new, streamlined experience will allow you to leverage your peers within the Community Forums, get assistance from our new Chat Bot, or enter a case with Qlik Support all in one place. Whether you use Qlik Data Analytics or Qlik Data Integration products, cases will now have the same, simplified, ticket creation process.
The new Case Portal will be live on October 4!
What is Qlik Community?
Qlik Community is our global online community, home to tens of thousands of Qlik customers and data specialists. You can come to the Community with your questions or to share your experiences and network with peers.
Qlik Community contains forums, resources and experts to help you handle any question or opportunity. To learn more about Qlik Community, see the Get Started forum.
Pro tip: Search keywords into the Community search engine to get relevant articles, blog posts, or even webinars regarding your inquiry. You can also open a chat discussion to be routed to suggested solutions, a live agent, or case creation, depending on your specific need.
Will my cases be private?
Yes, your cases will continue to be private just as before. The Case Portal is being moved onto the Community platform but is not public. You will need to login with your business SSO account and will only see cases for your organization.
You will not be able to see or search any other customers’ cases in the Support Portal. Additionally, images uploaded via the case portal will be contained to your organization's case portal and will not be visible under your user profile to ensure privacy.
Only the forums, groups, and blogs on Qlik Community are open to the public and used for networking and crowd sourcing solutions if you wish to participate!
When will I no longer be able to submit a case in the Support.Qlik.com case portal?
On October 4, 2021, the case portal will move from Support.Qlik.com to Qlik Community. Access the case portal directly at www.qlik.com/community-support-cases, starting October 4.
What happens to my prior cases?
Active, open cases will be moved over to the new portal site. Cases that have been closed prior to the migration will be available as read-only in the legacy support portal. Cases opened after Oct 4 in the new system, once closed, will be visible.
If you'd like a data export of your previously closed cases (Product / Subject / Description / Resolution), please submit a case and choose the options shown in this knowledge base article.
What happened to my images/files on my open case?
We are doing our best to minimize the disruption. Some attachments on open cases may be impacted during the migration. You may be asked to reattach files to your current case. We apologize for any inconvenience this may cause.
How do I contact support while the case portal is temporarily down?
Case creation will be intermittently unavailable between 8:00a.m.-6:00p.m. EST on Sunday, October 3. To reach support for assistance, please start a chat via our support.qlik.com site.
Severity 0-1 concerns can be addressed through the below call numbers:
QDI Support: +1-781-730-4060
- After hours, please leave a voicemail at +1-781-730-4022
QDA Support per location:
Country/Region
Phone
Argentina
08008001333Australia
1800 137 636 (Toll free)
02 6111 2045
Brazil
08000253505
Chile
12300206738
Colombia
018005183139
Finland
09 4245 1974
France
+33 8 2022 2074Germany
0800 673 8189 (Toll free)|
+49 211 5866 8333India
1800 309 8155 (Toll free)
1800 102 QLIK (1800 102 7545)
080 46577600
Italy
800 976 003
Mexico
018000624958
Singapore
800 441 1358
Spain
902 109 726
Sweden
0200 817 817 (Toll free)
08 505 149 38
United Kingdom
01926 45 88 90
North America
1-877-754-5843
Latin America
+55 11 4420-3540
Asia Pacific - Other
+61 2 6111 2045
Europe - Other
+44 2071 388 281How do I find the new case creation portal?
- Sign in to Qlik Community
- Use the top navigation ribbon to click on "Support”
- Use the drop-down navigation under Support to choose “Case Portal”
For more information, a How-To video for case creation will be linked on the Qlik Community Support Page on October 4.
How can I search for the answer myself using Qlik Community?
Use the Search bar on the Qlik Community to search across the entire Community! Our unified search engine will search across Knowledge, Qlik Help, Community, Ideas, YouTube and Qlik Gallery and provide relevant results regarding your inquiry.
What if I don’t see the case portal?
Customers, Partners, and Luminaries will all have access while logged in to Qlik Community. If you do not see the Case Portal, please use the new Chat feature to get your access resolved.
What’s my login?
Your previous Support Portal account provides access to the Qlik Community as well. In fact, your account will work across other Qlik sites including Qlik Continuous Classroom and Qlik.com. Additional privileges are required to access the Partner Portal and prior Support Portal for license & download needs.
If you need assistance with logging in, please use our new chat bot to get connected with a live agent.
Where do I go for licenses and downloads?
You can still go to the legacy Support Portal (https://support.qlik.com/QS_Home_Page) for licensing support needs. You can also find this link by hovering over our Case Portal ribbon, highlighted below:
Software downloads are still accessible on the Qlik Downloads site.
What kind of help can chat provide?
Our new Chat feature can help with issues related to Qlik accounts, log in, downloads, and licensing. It can also connect you with a live agent and even create a Qlik Support case.
Where can I find the Chat prompt?
Chat functionality is accessible on the following Qlik Community pages: Support, Case Portal, Programs, and Knowledge. Look for the blue Help button on the bottom right corner.
Why can't I see my past case comments on the open cases?
As one of the changes, we moved from Case Chatter to Case Comments as the method of communication between Qlik Support and customers. Currently, we could not migrate the case chatter data into case comments, therefore they will not be visible for customers. However, the data is still available and visible for Qlik Support employees. Customers can work with the Support employee assigned to the case and request any information/data on past case chatter information.
How can I see other cases submitted by my company or coworkers?
Customers may request to have access to view their organization/company’s cases by requesting Qlik Customer Support. You may contact them via live chat or by creating a case. Once the access privilege is granted, customers will see the “My organization cases” on the case portal.
Why am I not receiving email notifications?
You should expect an email notification for comments or updates added to your case. You will not receive an email for creating a new case, as you will get a submission confirmation on the same case screen.
Also, your organization does not receive notifications for every case opened. If you would like other interested parties in your organization to receive notification emails, please request additional emails to be added as CC when opening the case.
If you are not seeing email notifications for comments, please check your spam or junk folders and mark noreply@qlik.com as a trusted sender.
What languages does Qlik Support provide services in?
Qlik Support services are only provided in English. This includes Chatbot and Live Chat.
Which files can I attach on the case?
The following file extensions are supported on the case portal: mp4, jpg, gif, png, pdf, doc, docx, xls, xlsx, ppt, pptx, qvf, qvd, qvs, qvw, zip, ps1, json, har, 7z, log, txt, config, rar, js, css
Recent Discussions
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Kontrollnummer
Hallo, ich habe QlikView auf meinem neuen Rechner installiert und wollte nun die Lizenznummer eingeben. Leider habe ich meine Kontrollnummer nicht meh... Show MoreHallo,
ich habe QlikView auf meinem neuen Rechner installiert und wollte nun die Lizenznummer eingeben.
Leider habe ich meine Kontrollnummer nicht mehr. Wie komme ich weiter?
Alex Schuh
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Impossible de télécharger un product version
Bonjour, Je n'ai pas la possibilité de télécharger un product version. Est-il possible de modifier mon profil? Merci. -
Creating a Support Case
I was trying to create a case and it fails saying to contact the Community Administrator. There are no details to seem to point to what the issue is.... Show MoreI was trying to create a case and it fails saying to contact the Community Administrator. There are no details to seem to point to what the issue is.
Thanks
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Link accounts
Hi, For company ECS (formerly ECS2XL) we have an account on the name of Matthias Deceuninck (matthias.deceuninck@ecs.be, ID 175585). Matthias has sinc... Show MoreHi,
For company ECS (formerly ECS2XL) we have an account on the name of Matthias Deceuninck (matthias.deceuninck@ecs.be, ID 175585).
Matthias has since left our company.
We have created a new account: ictsupport@ecs.be (ID 175595).
How do we link this new account to our company in the same way that the current / old account is linked?
As soon as that's done, we'll close the old account.
Kind regards,
Bart De Moitié -
Qlik Community: Published document is not visible for Qlik community users
Hi Community members/Qlik Community Site Manager,I have published a QlikView document in Qlik community underQlik Community --> Data Analytics Forums ... Show MoreHi Community members/Qlik Community Site Manager,
I have published a QlikView document in Qlik community under
Qlik Community --> Data Analytics Forums --> QlikView --> QlikView Documents.
The document is visible only under my login. It is not visible for community members. I don't know the reason.
I need your help to make my document visible again to community members.
Thanks
Pradeep
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QlikWorld is next week!
We are so excited that QlikWorld is next week. If you are still not registered listen to "Data" as he talks about QlikWorld and REGISTER TODAY! -
High Five - May 2022, Clever Anjos
Happy May, everyone! Spring is in the air here in the United States, a fresh start to a new month. This month, we honor a Qlikie who goes above an... Show MoreHappy May, everyone! Spring is in the air here in the United States, a fresh start to a new month. This month, we honor a Qlikie who goes above and beyond in the Qlik Community. With more than 8K posts, 4.5K page views, received more than 6.5k likes, provided countless solutions, and ALWAYS shows his appreciation by giving “likes” to other Community members. We are thrilled to announce Mays featured member is Mr. Clever Anjos, Principal Solutions Architect, Partner Engineering here at Qlik!
Clever has been working for Qlik since 2018 but has been around the Qlik Ecosystem as a Partner and Customer since 2009. The Qlik Community quickly became his best place to learn. He started by giving himself some goals (X questions every week) to help people by answering their questions, trying to solve, or searching for an answer. He tried to help people the best way he could month after month. And through this process, Clever learned a lot. Clever said that he encourages everyone to contribute to this massive body of knowledge and awesome Qlik Community.
Clever is a father of three wonderful kids! He splits his time between them and hobbies, like cooking, reading, aquariums, and photography.
Let’s show our appreciation for Clever and give him a “High Five” by leaving a COMMENT and a LIKE! @Clever_Anjos @Melissa_Potvin @Jamie_Gregory @nUlloa
-
QlikWorld 2022: Inspiring keynotes. Informative breakouts. Innovative technology...
Join Kate Darling at QlikWorld! Watch her 30-second video to find out why. Not registered yet, REGISTER NOW. Click here to view the transcript. -
High Five - April 2022, Manish Kachhia
The Qlik Community continues to grow, now over 140k members! It is vital to continue to thank our members who go above and beyond to help others. It ... Show MoreThe Qlik Community continues to grow, now over 140k members! It is vital to continue to thank our members who go above and beyond to help others. It is essential that we feature our leaders each month to show our appreciation.
This April, we are featuring one of our valued Qlik Community MVPs! This MVP has posted almost 10K times, has had 1.2K+ of his answers marked as an accepted solution, received and given thousands of likes. It is with great pleasure that we introduce our latest featured member, a true leader in the Qlik Community, Manish Kachhia, aka MK_QSL.
Manish has been working with Qlik products since early 2010. In the beginning, he struggled to convert business requirements into Qlik dashboards due to a lack of Qlik related materials available in the market. Then in 2013, Manish started to leverage the Qlik Community, and his job became much more manageable as he found so much information there. Once he became more confident, he also started replying to questions in the Community and expanded his product knowledge. He continues to regularly collaborate today.
Currently, Manish works as an independent Qlik Consultant. He told us that wherever he is in his professional life, Qlik Community has the most contribution. Apart from his routine job, Manish loves to educate and help new developers with Qlik solutions. He even has a YouTube channel where he is creating Qlik related videos. Wow!! You can also find and connect with Manish on Udemy, Twitter, LinkedIn, and Facebook!
Manish lives in London, UK but originated from Nadiad, India. Outside work life, he enjoys meeting friends, spending time with family, listening to Bollywood music, and playing cricket.
Let’s show Manish some love! Give him a “High Five” by leaving a comment and hitting the like button. Thank you, Manish! @MK_QSL @Jamie_Gregory @Melissa_Potvin, @nUlloa
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Login access issue
Hi, i am trying to login to qlik.com but i am facing the issue while login,can you support on this user id:CHENCHIREDDY.U@COMVIVA.COM Regards, upend... Show MoreHi,
i am trying to login to qlik.com but i am facing the issue while login,can you support on this
user id:CHENCHIREDDY.U@COMVIVA.COM
Regards,
upendra
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My Co-worker has a case open for a westfield production high priority case. How ...
How do I get added to an already opened case -
Change of email
Does anyome know how I can chnage the email associated with my account as it is no longer valid as we have switched domains an no loger own that old d... Show MoreDoes anyome know how I can chnage the email associated with my account as it is no longer valid as we have switched domains an no loger own that old domain associated with those email accounts.
Thanks
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Activate new account
Hi, I have just created a new user account (ID 175595). How do I link it to the same license as this current account? After this has been completed th... Show MoreHi,
I have just created a new user account (ID 175595).
How do I link it to the same license as this current account?
After this has been completed this account will be closed. It is a personal account on an ex-employee's name, to be replaced by a general company account.
Kind regards,
Bart
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QLIK FOR CLIMATE
To celebrate climate week, Qlik’s Customers share Qlik Sense uses to solve the climate crisis. Is your organization using Qlik Sense to drive sustai... Show MoreTo celebrate climate week, Qlik’s Customers share Qlik Sense uses to solve the climate crisis. Is your organization using Qlik Sense to drive sustainability? We’d love to hear about it! Whether it’s an app to track energy, fuel, or carbon emissions, we’d love to see how Qlik is helping your organization go green.
Share your app on Qlik Gallery.
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Cumulative Sum by Year and Product in Script (QlikView)
Hi all, I am trying to solve a problem in my load script of doing a cumulative sum but where I have multiple years and 3 products over which I want t... Show MoreHi all,
I am trying to solve a problem in my load script of doing a cumulative sum but where I have multiple years and 3 products over which I want to sum.
My objective is to have a cumulative sum specific to a year and a product so I can compare the year by year cumulative figure.
I have been able to setup a cumulative sum in the script using this code:
IF(Previous(CLIENT) = CLIENT,RangeSum(peek('RELN_iCNR_CUMULATIVE'), AMOUNT)) AS RELN_iCNR_CUMULATIVEThis works to calculate cumulative across the whole time period.
If I want to make this work within dimensions I tried this:
IF(Previous(CLIENT) = CLIENTAND Previous(FACT_YEAR) = FACT_YEAR AND Previous(PRODUCT) = PRODUCT,RangeSum(peek('RELN_iCNR_CUMULATIVE_YR'), AMOUNT)) AS RELN_iCNR_CUMULATIVE_YRWhich will work but gives a blank for the first month in a year.
My end point objective is to count where this cumulative sum > 1000 and compare this year by year. For instance if a client makes 500 revenue in Jan, count = 0, 500 in Feb, count = 1 (500+500) and continues as 1 for the rest of the year
Really appreciate any pointers. I may be over complicating this
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Case number missing
My colleague opened a case recently for Louis Vuitton Malletier about an error 406 on qliksense cloud : Kenny NGUYEN Could you please share me the cas... Show MoreMy colleague opened a case recently for Louis Vuitton Malletier about an error 406 on qliksense cloud : Kenny NGUYEN
Could you please share me the case number ? He is actually off.
Thanks a lot
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High Five - March 2022, Simon Aubert
Hello March! Let's make March a month to focus on our most optimistic thoughts and push those positive vibes out into the universe. This month it i... Show MoreHello March! Let's make March a month to focus on our most optimistic thoughts and push those positive vibes out into the universe.
This month it is time to feature a Qlik Partner! This Partner stood out in the Community as a clear leader by example. He is always willing to suggest a new idea to help us improve our software. He has been a Community member since late 2018. Since then, he has more than 469 posts and has received nearly 1.5K likes. It is with great pleasure to introduce Qlik's valued Partner, Simon Aubert.
Simon has worked for 13 years for software value-added resellers as a consultant, 8 years specialized in data with several data visualizations and preparation tools, including his first, QlikView, in 2013. Today, he spends two-thirds of his working time on Qlik Sense. He appreciates the Qlik Community for the kindness, the help, and the advice he's received for years. Simon said that without it, most of his early projects would have been dead-end. When Simon participates in a general discussion, he tries to propose solutions. He confesses that he added many ideas into the Community. On that specific point, with experience on several data viz tools and dozens of customers, he always strives to be helpful for Qlik, his customers, and of course himself. He said that Qlik has been good at implementing many of those ideas, more than any software provider he has worked with.
Besides his work, he lives in Bordeaux, France, with his family. Simon spends most of his free time between the forest, the seaside, or the mountains where he goes skiing, hiking, and climbing. He is also interested in the stock exchange, chess, and many other topics.
Let's show Simon our appreciation and give him a "High Five" by leaving a like and a comment for all he does in the Qlik Community. @simonaubert
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Partner Portal Login
"Unfortunately your access to the Partner Portal could not be validated. Please contact Support for assistance in accessing the Partner Portal. (14421... Show More"Unfortunately your access to the Partner Portal could not be validated. Please contact Support for assistance in accessing the Partner Portal. (14421347)"
can someone please help me to get partner portal login with my company - "diagonal.ai". I join as senior consultant couple of months back.
emailid - swat@diagonal.ai
thanks,
swat
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What is Qlik and what are they offering?
Hi Qlik Community! I am new here, I am a business owner. I am working for Business forward company. I am looking for some details about business oppor... Show MoreHi Qlik Community! I am new here, I am a business owner. I am working for Business forward company. I am looking for some details about business opportunities and softwares. Kindly reply me. Thanks
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QlikView Personal Edition download
Hi, Can anyone help me fixing with this please. I wanted to download QlikView Personal Edition and I'm getting this error. Thanks Show MoreHi,
Can anyone help me fixing with this please.
I wanted to download QlikView Personal Edition and I'm getting this error.
Thanks
