Version 4.6. Current as of: 22nd November 2023 Qlik and Talend, a Qlik company, may from time to time use the following Qlik and Talend group companies and/or third parties (collectively, “Subprocessors”) to process personal data on customers’ behalf (“Customer Personal Data”) for purposes of providing Qlik and/or Talend Cloud, Support Services and/or Consulting Services. Qlik and Talend have relevant data transfer agreements in place with the Subprocessors (including group companies) to enable the lawful and secure transfer of Customer Personal Data. Please note that, as of the date of the most recent version of this list, Qlik and Talend do not process Customer Personal Data on each other’s behalf (i.e., if you purchase Qlik offerings, your organization’s Customer Personal Data will only be processed by Qlik affiliates and Qlik third party subprocessors, and not those of Talend, and vice-versa). You can receive updates to this Subprocessor list by subscribing to this blog or by enabling RSS feed notifications. Subprocessors for Qlik offerings: Third party subprocessors for Qlik Cloud Third Party Location of processing Service Provided Amazon Web Services (AWS) If EU region is chosen: - Ireland (Republic of); & Paris, France (back-up); or - Frankfurt, Germany; & Milan, Italy (back-up); or - London, UK; & Spain (back-up). - Frankfurt, Germany (Blendr only). If US region is chosen: - North Virginia, US; & Ohio, US (back-up). Customer may select one of two APAC locations: - Sydney, Australia; & Melbourne, Australia (back-up); or - Singapore; & Seoul, South Korea (back-up ). Qlik Cloud is hosted through AWS MongoDB If EU region is chosen: - Ireland (Republic of);& Paris, France (back-up); or - Frankfurt, Germany; & Milan, Italy (back-up); or - London, UK; & Spain (back-up) - Frankfurt, Germany (Blendr only). If US region is chosen: - North Virginia, US; & Ohio, US (back-up). Customer may select one of two APAC locations: - Sydney, Australia; & Melbourne, Australia (back-up); or - Singapore; & Seoul, South Korea (back-up). Any data inputted into the Notes feature in Qlik Cloud Third party subprocessors for Support Services and/or Consulting Services The vast majority of Qlik’s support data that it processes on behalf of customers is stored in Germany (AWS). However, in order to resolve and facilitate the support case, such support data may also temporarily reside on the other systems/tools below. Amazon Web Services (AWS) Germany Support case management tools Salesforce UK Support case management tools Grazitti SearchUnify United States Support case management tools Microsoft United States Customer may send data through Office 365 Ada Germany Support Chatbot Persistent India R&D Support Services Altoros United States R&D Support Services Ingima Israel R&D Support Services Galil Israel R&D Support Services ISS Consult Romania Support services for Blendr only Wipro India IT support services Third party subprocessors for mobile device apps Google Firebase United States Push notifications Qlik Affiliate Subprocessors These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Qlik. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – Sweden, Spain, Israel; Americas – USA; APAC – Japan, Australia, India. Subsidiary Affiliate Location QlikTech International AB Sweden QlikTech Nordic AB Sweden QlikTech Latam AB Sweden QlikTech Denmark ApS Denmark QlikTech Finland OY Finland QlikTech France SARL France QlikTech Iberica SL (Spain) Spain QlikTech Iberica SL (Portugal liaison office) Portugal QlikTech GmbH Germany QlikTech GmbH (Austria branch) Austria QlikTech GmbH (Swiss branch) Switzerland QlikTech Italy S.r.l. Italy QlikTech Netherlands BV Netherlands QlikTech Netherlands BV (Belgian branch) Belgium Blendr NV Belgium QlikTech UK Limited United Kingdom Qlik Analytics (ISR) Ltd. Israel QlikTech Netherlands BV (Russian branch) Russia QlikTech International Markets AB (DMCC Branch) United Arab Emirates QlikTech Inc. United States QlikTech Corporation (Canada). Canada QlikTech México S. de R.L. de C.V. Mexico QlikTech Brasil Comercialização de Software Ltda. Brazil QlikTech Japan K.K. Japan QlikTech Singapore Pte. Ltd. Singapore QlikTech Hong Kong Limited Hong Kong Qlik Technology (Beijing) Limited Liability Company China QlikTech India Private Limited India QlikTech Australia Pty Ltd Australia QlikTech New Zealand Limited New Zealand Subprocessors for Talend offerings Third party subprocessors for Talend Cloud Third Party Location of processing Service Provided Amazon Web Services (AWS) Talend Cloud AMERICAS: - Virginia, US; & Oregon, US (backup). EMEA: - Frankfurt, Germany; & Ireland (Republic of)(backup). APAC: - Tokyo, Japan; & Singapore (backup); or - Sydney, Australia; & Singapore (backup). Stitch AMERICAS: - Virginia, US; & Oregon, US (backup). EMEA: - Frankfurt, Germany; & Ireland (Republic of) (backup). These Talend Cloud locations are hosted through AWS Microsoft Azure United States: California; Virginia (backup) These Talend Cloud locations are hosted through Microsoft Azure MongoDB See Talend Cloud locations above Third party subprocessors for Support Services and/or Consulting Services: In order to provide Support and/or Consulting Services, the following third party tools may be used. Sub-processor Data Center Location Service Provided Github United States Support ticket replication, troubleshooting Intercom United States In-app customer support messaging service Atlassian France United States Project management; support issue tracking Microsoft United States Email provider, if the Customer sends Customer Personal Data through email. Proofpoint Secure Share United States File sharing if Customer files include Customer Personal Data. Salesforce United States CRM; support case management Talend Affiliate Subprocessors These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Talend. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – France, Germany, UK, Americas – USA, Canada, APAC – China, Japan, Australia, India, Singapore. Subsidiary Affiliate Location Talend Australia Pty Ltd. Australia Talend China Beijing Technology Co. Ltd. China Talend (Canada) Limited Canada Talend SAS France Talend Germany GmbH Germany Talend Data Integration Services Private Limited India Talend Italy S.r.l. Italy Talend Limited Ireland Talend KK Japan Talend Netherlands B.V. Netherlands Talend Sucursal Em Portugal Portugal Talend Singapore Pte. Ltd. Singapore Talend Spain, S.L. Spain Talend Sweden AB Sweden Talend GmbH Switzerland Talend Ltd. United Kingdom Talend, Inc. United States Talend USA, Inc. United States In addition to the above, other professional service providers may be engaged to provide you with professional services related to the implementation of your particular Qlik and/or Talend offerings; please contact your Qlik account manager or refer to your SOW on whether these apply to your engagement. Qlik and Talend reserve the right to amend its products and services from time to time. For more information, please see www.qlik.com/us/trust/privacy and/or https://www.talend.com/privacy/. ...View More