Version 4.6. Current as of: 22nd November 2023
Qlik and Talend, a Qlik company, may from time to time use the following Qlik and Talend group companies and/or third parties (collectively, “Subprocessors”) to process personal data on customers’ behalf (“Customer Personal Data”) for purposes of providing Qlik and/or Talend Cloud, Support Services and/or Consulting Services.
Qlik and Talend have relevant data transfer agreements in place with the Subprocessors (including group companies) to enable the lawful and secure transfer of Customer Personal Data.
Please note that, as of the date of the most recent version of this list, Qlik and Talend do not process Customer Personal Data on each other’s behalf (i.e., if you purchase Qlik offerings, your organization’s Customer Personal Data will only be processed by Qlik affiliates and Qlik third party subprocessors, and not those of Talend, and vice-versa).
You can receive updates to this Subprocessor list by subscribing to this blog or by enabling RSS feed notifications.
Subprocessors for Qlik offerings:
Third party subprocessors for Qlik Cloud
Third Party
Location of processing
Service Provided
Amazon Web Services (AWS)
If EU region is chosen:
- Ireland (Republic of); &
Paris, France (back-up); or
- Frankfurt, Germany; &
Milan, Italy (back-up); or
- London, UK; &
Spain (back-up).
- Frankfurt, Germany (Blendr only).
If US region is chosen:
- North Virginia, US; &
Ohio, US (back-up).
Customer may select one of two APAC locations:
- Sydney, Australia; &
Melbourne, Australia (back-up); or
- Singapore; &
Seoul, South Korea (back-up ).
Qlik Cloud is hosted through AWS
MongoDB
If EU region is chosen:
- Ireland (Republic of);&
Paris, France (back-up); or
- Frankfurt, Germany; &
Milan, Italy (back-up); or
- London, UK; &
Spain (back-up)
- Frankfurt, Germany (Blendr only).
If US region is chosen:
- North Virginia, US; &
Ohio, US (back-up).
Customer may select one of two APAC locations:
- Sydney, Australia; &
Melbourne, Australia (back-up); or
- Singapore; &
Seoul, South Korea (back-up).
Any data inputted into the Notes feature in Qlik Cloud
Third party subprocessors for Support Services and/or Consulting Services
The vast majority of Qlik’s support data that it processes on behalf of customers is stored in Germany (AWS). However, in order to resolve and facilitate the support case, such support data may also temporarily reside on the other systems/tools below.
Amazon Web Services (AWS)
Germany
Support case management tools
Salesforce
UK
Support case management tools
Grazitti SearchUnify
United States
Support case management tools
Microsoft
United States
Customer may send data through Office 365
Ada
Germany
Support Chatbot
Persistent
India
R&D Support Services
Altoros
United States
R&D Support Services
Ingima
Israel
R&D Support Services
Galil
Israel
R&D Support Services
ISS Consult
Romania
Support services for Blendr only
Wipro
India
IT support services
Third party subprocessors for mobile device apps
Google Firebase
United States
Push notifications
Qlik Affiliate Subprocessors
These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Qlik. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – Sweden, Spain, Israel; Americas – USA; APAC – Japan, Australia, India.
Subsidiary Affiliate
Location
QlikTech International AB
Sweden
QlikTech Nordic AB
Sweden
QlikTech Latam AB
Sweden
QlikTech Denmark ApS
Denmark
QlikTech Finland OY
Finland
QlikTech France SARL
France
QlikTech Iberica SL (Spain)
Spain
QlikTech Iberica SL (Portugal liaison office)
Portugal
QlikTech GmbH
Germany
QlikTech GmbH (Austria branch)
Austria
QlikTech GmbH (Swiss branch)
Switzerland
QlikTech Italy S.r.l.
Italy
QlikTech Netherlands BV
Netherlands
QlikTech Netherlands BV (Belgian branch)
Belgium
Blendr NV
Belgium
QlikTech UK Limited
United Kingdom
Qlik Analytics (ISR) Ltd.
Israel
QlikTech Netherlands BV (Russian branch)
Russia
QlikTech International Markets AB (DMCC Branch)
United Arab Emirates
QlikTech Inc.
United States
QlikTech Corporation (Canada).
Canada
QlikTech México S. de R.L. de C.V.
Mexico
QlikTech Brasil Comercialização de Software Ltda.
Brazil
QlikTech Japan K.K.
Japan
QlikTech Singapore Pte. Ltd.
Singapore
QlikTech Hong Kong Limited
Hong Kong
Qlik Technology (Beijing) Limited Liability Company
China
QlikTech India Private Limited
India
QlikTech Australia Pty Ltd
Australia
QlikTech New Zealand Limited
New Zealand
Subprocessors for Talend offerings
Third party subprocessors for Talend Cloud
Third Party
Location of processing
Service Provided
Amazon Web Services (AWS)
Talend Cloud
AMERICAS:
- Virginia, US; &
Oregon, US (backup).
EMEA:
- Frankfurt, Germany; &
Ireland (Republic of)(backup).
APAC:
- Tokyo, Japan; & Singapore (backup); or
- Sydney, Australia; & Singapore (backup).
Stitch
AMERICAS:
- Virginia, US; &
Oregon, US (backup).
EMEA:
- Frankfurt, Germany; &
Ireland (Republic of) (backup).
These Talend Cloud locations are hosted through AWS
Microsoft Azure
United States:
California; Virginia (backup)
These Talend Cloud locations are hosted through Microsoft Azure
MongoDB
See Talend Cloud locations above
Third party subprocessors for Support Services and/or Consulting Services:
In order to provide Support and/or Consulting Services, the following third party tools may be used.
Sub-processor
Data Center Location
Service Provided
Github
United States
Support ticket replication, troubleshooting
Intercom
United States
In-app customer support messaging service
Atlassian
France
United States
Project management; support issue tracking
Microsoft
United States
Email provider, if the Customer sends Customer Personal Data through email.
Proofpoint Secure Share
United States
File sharing if Customer files include Customer Personal Data.
Salesforce
United States
CRM; support case management
Talend Affiliate Subprocessors
These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Talend. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – France, Germany, UK, Americas – USA, Canada, APAC – China, Japan, Australia, India, Singapore.
Subsidiary Affiliate
Location
Talend Australia Pty Ltd.
Australia
Talend China Beijing Technology Co. Ltd.
China
Talend (Canada) Limited
Canada
Talend SAS
France
Talend Germany GmbH
Germany
Talend Data Integration Services Private Limited
India
Talend Italy S.r.l.
Italy
Talend Limited
Ireland
Talend KK
Japan
Talend Netherlands B.V.
Netherlands
Talend Sucursal Em Portugal
Portugal
Talend Singapore Pte. Ltd.
Singapore
Talend Spain, S.L.
Spain
Talend Sweden AB
Sweden
Talend GmbH
Switzerland
Talend Ltd.
United Kingdom
Talend, Inc.
United States
Talend USA, Inc.
United States
In addition to the above, other professional service providers may be engaged to provide you with professional services related to the implementation of your particular Qlik and/or Talend offerings; please contact your Qlik account manager or refer to your SOW on whether these apply to your engagement.
Qlik and Talend reserve the right to amend its products and services from time to time. For more information, please see www.qlik.com/us/trust/privacy and/or https://www.talend.com/privacy/.
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